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Industrial Sewing Machine Man Answers Your Sewing Machine Questions

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Email Industrial Sewing Machine Man with your question at richard@industrialsewingmachineman.com

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Troubleshooting Mechanical Sewing Machine Problems

Tin Lizzie 18 motor Erving up 
Viking 6440 
Industrial coverstitch skipstitching 
Pfaff 463 
Juki DDL-555 
Juki DDL 8300N 
Singer 457 not sewing 
What to Do if Thread Does Not Catch 
Needle Won't Catch 
What Could this Loud Noise Be? 
Thread Breaking! 
Needle Bent Several Times 
Necchi 3537 Issue 
Machine Just Stops! 
Puckering... 
Threading Needle Won't Go Up or Down 
Bottom Thread is Straight Line- 
Breaking Threads 
Something Wrong with Bottom Thread 
Zig Zag Not Working Properly 
What is Wrong with My Machine? 
Sews Backwards with No Reverse 
Could the Problem Be the Foot Pedal? 
Machine Will Not Stay in Time?! 
Problems with my Kenmore- It's Less Than a Year Old! 
My Spindle Came Out 
Broken Needles 
Brother Problems! 
Can't Seem to Get the Bobbin Wound Right on My 600E 
Defective Bobbins? 
Clunking Machine 
Lower Bobbin Thread Bunching Up 
Bunches of Thread! 
Too Loose Tension 
Singer Featherweight 221 
What's Wrong with my Singer? 
VX-1120 
Holes But No Stitches? 
Machine Barely Turns to Sew 
Thread Gets Caught 
Only Sews in Reverse! 
Bernina Artista 180 Problems 
Will Not Make A Stitch 
Machine Won't Sew on Thin Material 
Buttonhole Knob Won't Budge 
Uneven Stitches 
Problems with Bobbin Thread 
Will Not Make A Stitch 
Unable to Get the Bobbin to Pick Up 
Locked Sewing Machine 
Bobbin Winder Will Not Turn 
No Stitches 
New Machine Won't Move! 
Just Stopped! 
Singer 384? 
Featherweight 221 
Question 
Thin Material 
Euro Pro Will Not Sew Forward! 
Singer Trouble 
Tension Problem? 
Motor Gets Hot on my Singer 5050 
My Viking 990S Will Not Stop! 
Bobbin Thread Problems 
636 Bobbin Thread Problem 
Jamming Necchi 
Skipping Stitches on Light Material 
Bobbin Started Making Noise 
Always Straight Stitch? 
Handwheel Won't Turn 
Help! 
Needle Won't Move 
Not Feeding Correctly 
Bernette 80e 
Needle Breaks 
Thread Breaks in Reverse 
Works in Zig Zag, But Not Straight Stitch?! 
Could It Be the Timing? 
Optimoa 150 E 
Bobbin Winder Won't Wind 
Problems with Partially Wound Bobbins 
Not Picking Up BobbinThread 
CG590 Stalling! 
Loose Stitches on Bottom 
CG-590 
Bobbin Won't Wind 
I Was Sewing Polypropelene.... 
Slight Offset? 
Singer Touch & Sew 750 Making Noise 
Directions in Reverse 
Foot Pedal on Fire, Maybe? 
Is a Belt Wearing Out or Something? 
Motor Hums, Needle Remains Motionless 
Needle Not Picking Up Thread (Singer 3820) 
Needle Breaks 
Only in Reverse 
Thread is Uneven on the Bobbin 
Broken Gears??? 
Zig-Zag Trouble 
Motor Hums, But Needle Remains Motionless 
Serious Sewing Machine Issues 
Black Marks on the Material 
eBay and My Singer 1036 Issues 
Bobbin Thread Will Not Pick UP 
Singer 237 Not Making Stitches 
Thread Clumping 
Difficult-to-Turn-Handwheel! 
Singer 6412 Won't Stitch 
Singer Touch & Sew 756 
Kenmore Tension... 
Kenmore Sewing Backwards!? 
Bobbin Holder Isn't Rotating?!? 
Tailor Sewing Machine Problems 
My Featherweight 132Q Problem- 
What Caused My Gear to Break? 
Bobbin Jamming 
Needle Goes Through Fabrifc But Doesn't Make a Stitch 
Smelly Machine 
Material Got Pulled Down Into the Bobbin 
Help Please 
Can't Get the Bobbin to Stay In 
Gear Problem? 
Bunching Thread 
Timing Problem, Maybe?? 
Need To Adjust 
Machine Just Stops Picking Up Thread 
Feeders Do Not Move 
Kenmore Machine Problems 
Singer 9020T Bobbin Case Popping Out 
Tension Not Set Up Properly? 
Bobbin Winder on Singer 5932 
Bobbin Housing Coming Loose? 
Broken Gear Maybe? 
Needle Hitting Bobbin Case 
Help! Bobbin Thread Tangles & Machine Gets Stuck 
Although Needle Will Not Move, Motor Runs 
Needle Won't Go Up Down with Pressure Foot 
Fabric Will Not Feed Through 
Bobbin Case Will Not Stay in Place 
Kenmore Clutch Problem 
Removing the Cams in My Viking 6440 
My Machine Just Stopped Moving Forward 
Pfaff 463 Problems 
Bottom Thread All Knotty and Loose 
Thread is Bunching on Throat Plate 
Sewing on the Wrong Side of the Fabric- 
Needle Keeps Breaking 
Feed Mechanism Question 
Montgomery Ward Stitch Selector Knob Won't Turn 
Vintage Sewing Machine Headache 
Kenmore Will Not Stitch 
Stitches Look Like Tiny Rail Road Tracks- 
My Machine is Making a LOUD Noise! 
Viking 6020 Stitch Selector Doesn't Turn 
Touch n Sew Bobbin Problems 
Top Thread Breaks 
Problems with My Machine 
Bottom Feeder Doesn't Raise 
Lower Thread Won't Come Up with Needle 
Caught Thread.... 
My Machine Keeps Jamming 
Machine Runs Slow 
Still Need Help 
Manual Dial Will Turn Backwards, But Won't Move Needle 
Can't Get Needle To Catch Thread 
Do I Have a BIG Problem? 
I Was Hemming Blue Jeans and..... 
My Viking Will Not Go In Reverse- 
Pfaff 260- Thread Jamming 
Thread Is Not Catching 
Tension Too Tight 
Machine Will Not Go In Reverse 
Mosre Selectors Will Not Move 
Singer 132Q Making SO Much Noise! 
Will Not Sew Without Bunching 
Feed Dog Not Feeding 
Machine Won't Sew Zig Zag 
Thread Catching 
Very Noisey Viking 6440 
How To Oil My Machine?! 
Clueless Beginnger 
Pfaff 545 Will Not Sew ANYTHING 
Bobbin Thread Jams 
My Machine Only Sews for a Few Seconds- 
Issues with My Viking 990 
Bobbin Thread Keeps Getting Knotted 
Keep Having To Rethread, Why? 
Could It Be Jammed? 
My Machine Jams the Needle Thread 
Sewed on TOO Thick Fabric- 
Feed Dogs TOO Low on My Viking 6010?! 
Touch and Sew Problems- 
Really Loose Thread on the Bottom... 
Occasionally Skipping Stitches 
Needle Un-Threads on My 6217 
All Knotted Up! 
Threading the Bobbin on my Singer 758 
Thread Bunching Up on Singer 4552 
Winding Underneath the Bobbin 
Singer 3820 Sews for a Minute, Then Needle Hits Bobbin 
Thread Being Pulled Out of Needle 
I've Tried EVERYTHING! 
Tension, Maybe? 
9910 Bunching Thread 
6235 Won't Wind Bobbin 
Singer 500- Reverse But Not Forwards?!? 
Needle Hitting Something 
Tension and Threading Issues 
Feed Just Quit 
Bottom Stitches Looping 
Does My Machine Need to be Realigned? 
Won't Sew 
Craft Master 5000 
Unable to Adjust Upper Tension- 
Will Not Make Any Stitches 
Bottom Fabric Very Loose 
Tension Setting 
New Machine- Bobbin Problem 
Please Help Me, I'm Frustrated with My Kenmore 
Winding a Bobbin 
Only Sewing Straight Stitch 
Old Kenmore on a Hunger Strike 
Not Completing Stitches 
Stuck In Reverse 
Tension Way Too Loose 
Tangled Stitches 
Tension Dial Q's 
Tension, Maybe? 
Singer Harmonie 200 
Janome Problem with Thread 
Needle Hitting Bobbin 
Auto Spool Winding/Filling Not Working 
Needle and Shuttle Will Not Move 
Ugly Seams 
A Few Questions- 
Needle Won't Pull Bobbin Thread 
I've Tried Everything, Thread Still Bunches Up 
Viking 6030 Sewing Backwards Only 
Kenmore Tension Question 
Bobbin Won't Stay in Place 
Singer 1263 Bobbin Problem 
Thread Winding UNDER Bobbin? 
Sewing on Webbing and Now My Machine Is Not Right! 
Bunching Thread 
Tight Stitches- 
Motor Hums, Needle Not Moving 
Sewing Machine Woes 
Shredding, Breaking Thread 
Looking For Advice 
Needle Catches Hook 
Needle Not Catching Thread 
Won't Feed 
Feed Dog Quit Feeding 
Touch & Sew Bobbin Winding 
Bobbin Case Popping Out? 
Machine Won't Thread Bobbin 
Bobbin Problem, I Think 
Singer 9133 
Does My Singer 6235 Need A New Foot Control? 
My Kenmore Does Not Want To Go Forward- 
Bottom Thread is All Mangled Up! 
Loose Bottom Stitch 
Brother Threading Problem 
Singer 1036 
Tension Off Maybe? 
Skipping Stitches 
Cannot Fill Bobbin 
Can't Sew Forward? 
Embroidery Machine Problem 
Skipping Stitches 
Can't Get Bobbin Off!? 
Thread?!? 
What Do I Do? 
Floppy Belt 
Husky 145 Problems 
Problems Threading 
Bobbin Case Slipping? 
Problem with Bobbin Case? 
221K Problem 
Thread Bunching...Help! 
Threading and Tension 
Is it the Foot Pedal? 
RE: Horizontal Bobbin Holder 
Is It the Timing? 
How To Stop Puckering of Material- 
Machine Sewing Backwards!? 
Horizontal Bobbin Holder Problem 
Threading the Bobbin 
New Machine Dilemma 
What's Wrong? 
Bunching of Thread, Bobbin Side 
Threading Question 
Threading An Industrial Machine 
Thread Breaks 
Stitches Bunch Up on Material 
Needle breaks 




QuestionTin Lizzie 18 motor Erving up 
Can you help me figure out why my machine keeps reving up - speeding - then slows back down - regular speed sewing
Thanks Laura
Sent from my iPhone
9/22/2018
AnswerCall me I don't understand
1-800-544-5858
Richard Walker

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QuestionViking 6440 
Hey Richard,
My faithful viking makes a grinding noise coming from the bobbin case. It
stops when I remove it and starts again when I replace it. Do i need a new
bobbin case?
Thank you!

9/9/2018
AnswerTry putting some oil in the hook area
Richard

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QuestionIndustrial coverstitch skipstitching 
I'm coverstitching a piece of fabric with elastic attached. Stitch is perfect but when it comes to a joined seam, I get about 2" of no stitch then stitches beautifully again. I have tried just about everything and can't figure out the issue. I even tried a slightly lighter weight fabric, no issues. Thank you
Isa Esquivel
8/12/2018
AnswerNeed to use a larger needle size. the needles are deflecting making it skip
Richard

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QuestionPfaff 463 
I have a Pfaff 463 sewing machine. I am wanting to sew leather with it. I was told I could change it over to a walking foot. Is this true? If so
what parts do I need and how much is it. Thank you for your time.

Susan Smith
1/18/2018
AnswerDear Susan
Sorry no You have a drop feed machine. A walking foot is not the same and
your machine is a high speed dress machine. You can pick up a walking foot
complete with power stand $790.00
Richard

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QuestionJuki DDL-555 
I have a difficult problem with my DDL 555. It has started sewing backward. Forward (reverse lever up) sews backward and in reverse (reverse lever down) is sews forward. I have had it for a very long time and have never had problems servicing it (replaced bobbin carrier, replaced tension unit, etc.) and making all adjustments with no problems, but I am absolutely stumped here. Can you offer any advise?

1/15/2018
AnswerSome how you have reversed the polarity on the motor
In stead of the motor going counter clock ways. It is going clock wise The hand wheel is going away from you. There should be a reverse dial on the back of the motor. Make sure the motor is off and completely run down before changing it.
Richard

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QuestionJuki DDL 8300N 
Hi! I am sorry to bother you with this, I don't know where else to turn for an answer. I have the instruction manual, there is no information on this.

My question: to wind the bobbin, (I know how to put the bobbin on the side of the machine and put the thread in) :
What other steps should be taken before pushing the foot pedal? How do I stop the machine from "sewing"?

I would be so grateful for this information. I already know how to wind a bobbin while the machine is sewing, but not how to just plain wind a bobbin by itself.

Thank you, thank you so very much if you can answer me. Have a great day!

Sincerely,
Andrea
12/17/2017
AnswerThere is a leaver on the bobbin winder you must move forward. This makes the wheel on the bobbin winder
engage the belt. On a industrial machine you can not stop the needle from going up and down.
The idea is to sew and wind another bobbin at the same time.
You can unthread the needle so you do not jam up the machine if you want to wind with out sewing
Richard

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QuestionSinger 457 not sewing 
My machine keeps breaking the thread at the point where the threads pass through the glass, there is a pointed sharp object metal. is this normal? I
don't have a manual as it was bought second hand. Please let me know what
you think is the cause of the thread breaking. Thank you
jennifer timothy


12/17/2017
Answerchange the needle and make sure you have in in the right way so the indention is facing
the in side of the hook. Sorry do not understand about the glass your talking about
Feel free to call us it you need more info
1-800-544-5858
Thank you

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QuestionWhat to Do if Thread Does Not Catch 
Hello,

I'm having problems with my Kenmore. I put the bobbin in according to the directions, but the thread is not catching. There is a part going around, but the bobbin itself is not turning.

Any thoughts?

Regards,
Erin
10/2/2006
AnswerDear Erin,

Make sure the needle is in the machine correctly- all the way up into the needle bar, make sure that it is threaded correctly, etc. If this all checks out ok, take the bobbin case out of the machine. There are two ears on either side of the bobbin case- turn the left one to the left and the right one to the right. Remove the silver ring, and inspect the piece of metal that the ring came off of (looks like a circle with the top cut off). You have to locate the hook which is the piece that looks like a half moon inside the big round metal piece. Locate the tip of it, turn the handwheel toward you until the needle is in the lowest position, at this point the tip of the hook should be flush with top of the left side of the cut off circle. If this is not so, your machine needs to be re-timed. If that is the case, I would need to see a picture of the bottom of the machine so that I am able to determine what needs adjusting.

Thank You,
Industrial Sewing Machine Man

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QuestionNeedle Won't Catch 
I have a White Sewing Machine. It was running fine earlier, but now I can’t get the needle to catch the bobbin thread. I’ve tried re-threading the needle, using a different bobbin, took apart the bobbin mechanism and cleaned. Do you have any other troubleshooting suggestions I can try?

Thank you,

Sara
10/2/2006
AnswerDear Sara,

Go through the easy stuff first:

Make sure the needle is in correctly with the flat side to the rear of the machine, make sure to thread the upper and lower portions of the machine correctly. If this does not solve your problem, please respond.

Thank You,
Industrial Sewing Machine Man

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QuestionWhat Could this Loud Noise Be? 
I have a New Home Model 920 sewing machine. It sews okay, but makes a loud noise. If I remove the bobbin, bobbin case and the two pieces
holding the bobbin case and clean and oil the area between the two medal pieces, it quiets for a while, but returns. Any ideas what may be the
cause?
Millie
10/2/2006
AnswerDear Millie,

When you remove your bobbin case, bobbin, and two extra pieces, the piece that is left in the machine has a spring around it. Check to see if the spring is broken.

Thank You,
Industrial Sewing Machine Man

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QuestionThread Breaking! 
Good morning, I hope you can help me on a old dressmaker sewing machine. the top thread keeps breaking at the needle,and it won't pick up the bottom thread.I hope i can fix it.this machine means a lot to me.Thank's for any help you can give.
Betty
9/23/2006
AnswerDear Betty,

Check the easy stuff first:
Make sure the needle is inserted in the machine properly- a good rule of thumb is the flat side of the needle should go to the opposite side of the last thread guide. Also make sure the machine is threaded correctly. If all checks out ok, e-mail me back.

Thank you,
Industrial Sewing Machine Man

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QuestionNeedle Bent Several Times 
Hello, My needle has bent several times. I removed, cleaned and re-inserted the race into the shuttle-same problem. My machine is a XR 65 Brother # U60761# 885-284/ #G3G154819 LFC. I would be greatful if you can find the parts and sent to me.

Mahalo from Hawaii
Rosemary

8/21/2006
AnswerDear Rosemary,

Change the needle and re-thread the machine. Insert a new bobbin and new needle, making sure that they are in correctly.

What part did you want?

Thank you,
Industrial Sewing Machine Man

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QuestionNecchi 3537 Issue 
My sewing machine, listed above, will not sew. The stop motion knob nor the flywheel coupling knob wlll turn when mashing the speed controller. The machine makes a whinning noise, but the needle bar does not move.
Whats wrong with it?

Thanks

8/21/2006
AnswerPlease explain without using those terms- just describe the location on the machine where the problem is and a brief description of what is happening.

Thank you,
Industrial Sewing Machine Man

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QuestionMachine Just Stops! 
I have a relatively new Singer Model 9920. I have been using it a LOT since January. Just recently, it's started stopping or not starting at all when I press the foot pedal. I will be stiching along, and it will stop. I unplug the foot pedal and plug it back in... and it starts again. Now, however, it won't start at all. Any suggestions so I don't have to send it away for
service? Thanks for any help you can give me.
Pam
8/16/2006
AnswerDear Pam,

You either need a transduecer (speed control inside the machine, part number 988549-002 available on www.sewingandvac.com, or you need a new foot control, part number 988667 ,also available on www.sewingandvac.com. It is also possible that you may need both.

If you take the foot control tube and put your finger over the hole in the tube, compress the controler and hold it for about 5 seconds, remove your finger and if there is still compression inside the tube, you need the transduecer. If there is no compression, you need the foot control. Let me know if you need any further assistance.

Thank you,
Industrial Sewing Machine Man

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QuestionPuckering... 
I have a Bernina 731 that I have had since 1965. I got it out to sew new drapes this week and the tension is puckering... and my memory just can't come up with what to do to fix the problem. Any hints would be greatly appreciated.
L. Williamson
8/16/2006
AnswerDear L. Williamson,

Either your threaded the machine incorrectly, or you need to adjust the tension. Not seeing the pucker, I am unable to tell you which way to adjust.

Thank you,
Industrial Sewing Machine Man

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QuestionThreading Needle Won't Go Up or Down 
Hi, I'm faily new to sewing but I was given a Singer Quantum XL-1 by my aunt. It worked fine till I got my hands on it. Basically the threading needle won't go up or down. And turning the hand wheel won't make the needle go up or down either. It's like it's stuck there or a part came out that enabled the threading needle to go up and down. How do I fix this?
8/16/2006
AnswerDid you incorporate a stitch? Is the bobbin winder on? I need more information to be able to help you.

Thank you,
Industrial Sewing Machine Man

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QuestionBottom Thread is Straight Line- 
I have a Brother LS-2125. I have had the machine for almost 2 years. It has worked fine until now. The bottom thread is like a straight line but the top thread looks fine. I don't know what has caused this problem. If you can help me I would appreciate. Thank you, Karie
8/16/2006
AnswerDear Karie,

Either your bobbin thread is too tight which would have been caused by you adjusting it. If you did not try to adjust it, you are either threading the top of the machine incorrectly or the top tension was inadvertantly lowered too much. Hope this helps.

Thank you,
Industrial Sewing Machine Man

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QuestionBreaking Threads 
I have a JC Penney machine 1974 approximately. The upper thread keeps breaking every few stitches. Is this the tension that is causing this.

Help

Therese
8/4/2006
AnswerMake sure that the machine is threaded correctly, that the needle is in properly, that the bobbin case and bobbin are both inserted correctly and that you are not using old thread.

Thank you,
Industrial Sewing Machine Man

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QuestionSomething Wrong with Bottom Thread 
I have a Brother LS-2125. I have had the machine for almost 2 years. It has worked fine until now. The bottom thread is like a straight line but the top thread looks fine. I don't know what has caused this problem. If you can help me I would appreciate. Thank you, Karie
8/4/2006
AnswerIt sounds like you played around with the tension. If you did, you are going to have to either loosen the bottom tension or tighten the top tension- or even do a combination of both. It all depends on how much the tension was adjusted.

Thank you,
Industrial Sewing Machine Man

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QuestionZig Zag Not Working Properly 
my wife's Singer 9020 is having problems with zig-zag stitching. It misses the occasional stitch. All other functions work perfectly!

Thanks in advance.
Geoffrey
8/4/2006
AnswerDear Geoffrey,

Make sure that there is a new needle in the machine and loosen the top tension about a number or a number and a half and e-mail me back with what happens.

Thank you,
Industrial Sewing Machine Man

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QuestionWhat is Wrong with My Machine? 
Hello,

I have an old singer 6221 that hasn't been used in years. Got it out to use and can not get the tension to work. Can you explain how the parts work so that I can try to figure out if I just don't know how to run the machine or if there really is something broken? What is suppose to move and what is not suppose to move when you turn the dial?

Thanks, K
8/4/2006
AnswerDear K,

You need to carefully re-thread the machine.

Thank you,
Industrial Sewing Machine Man

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QuestionSews Backwards with No Reverse 
Hi...
I just purchased the 2 in 1 mini sewing machine for camping or really quick jobs. The problem is, it sews backwards when I push the on button... giving me no stitches. But when I use the handwheel, I get stitches. Have you ever heard of such a thing? There is no reverse on this little machine. How can I go about fixing this?

Thanks

8/4/2006
AnswerThe only way that the machine would be doing that is if the polarity on the motor somehow got reversed. You don't want to play around with that.

Thank you,
Industrial Sewing Machine Man

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QuestionCould the Problem Be the Foot Pedal? 
Dear industrial sewing machine man,

I have a Singer Touch and Sew Model 648 that I usually use the knee pedal to sew with. Lately, it has been getting real sluggish and I would help it by using hand wheel while pressing knee pedal. I thought maybe the spring or lever needed to be lubricated but when I tried to put it down and use as foot pedal it will not go at all. Could this just be the foot pedal? I did find the tiniest piece of copper/medal under the machine. Thank you for your help. Carolyn
8/4/2006
AnswerDear Carolyn,

It is more than likely the foot pedal. We have used pedals for $14.95 that you could purchase to test your machine, however, keep in mind that we do not accept returns on parts. Let me know if you would be interested.

Thank you,
Industrial Sewing Machine Man

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QuestionMachine Will Not Stay in Time?! 
My machine will not stay in time and my repair man says he can not fix it. What are my options?
Nancy
8/4/2006
AnswerIt sounds to me as if you need a new timing belt. You could send it to me and I will repair it for you for around $80.00 + the cost of shipping. Let me know if you would be interested.

Thank you,
Industrial Sewing Machine Man

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QuestionProblems with my Kenmore- It's Less Than a Year Old! 
My sewing machine is less than a year old. It's a kenmore 16227. I have problems with the needle picking up bobin thread and when it does I get uneven stitches. A few stitches will be perfect and then it skips a few and sometimes it returns to normal other times the top thread just breaks. To my knowledge I'm using the right needle, and the right foot. What could be wrong with it?
Suzanne Meola
7/26/2006
AnswerDear Suzanne,

If your machine is under a year old, I strongly suggest taking it back to where you purchased it from and have them take care of the problem under the warranty.


Thank you,
Industrial Sewing Machine Man

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QuestionMy Spindle Came Out 
i do not have my instruction booklet. the spindle came out and i do not know how to put it back in. i try but it keeps coming out, so i am not doing in correctly. any help, thanks. lisa

7/26/2006
AnswerDear Lisa,

I need a better description of what it is that you need. A picture would be very helpful.

Thank you,
Industrial Sewing Machine Man

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QuestionBroken Needles 
I need your help.I have just started sewing and I just today have broken 8 needles it looks like it gets jammed or maybe its striking something down by the bobbin.Is there any help or does it need to be serviced. The machine is a singer 132 featherweight and it is only 4 years old.Thanks for your help.
Sincerly,
Shannon

7/26/2006
AnswerDear Shannon,

Yes, it sounds to me as if your machine needs a good service. It may need to be retimed.

Thank you,
Industrial Sewing Machine Man

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QuestionBrother Problems! 
why does a brother sewing machine(the feed dog does not feed?) the stitch knobs are set right. i think the feed dog is not up and i don't know why.
7/26/2006
AnswerLook to see if the drop feed is off. Look inside the bobbin case area. Look for the drop feed button/dial/bar. Make sure that it is in the up position. If it is not in the up position, put it in the up position. If it is in the up position, you will need to lift the feed dog and will need a mechanic.

Thank you,
Industrial Sewing Machine Man

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QuestionCan't Seem to Get the Bobbin Wound Right on My 600E 
This may sound very silly but I have an older Singer 600E and I can't seam to get the bobbin wound right. I have no manual to refer to and am
wondering what I am doing wrong?

Thanks for your time!
Annie
7/25/2006
AnswerDear Annie,

Thread the machine as if you are starting to sew- presser foot in the up position, take the thread from the needle, wrap it around the screw that holds the presser foot onto the machine, open the bobbin case slide door, insert a fresh bobbin, and on the left hand side of the bobbin case there is a button with a bulls eye and/or an arrow, push that button to the right. Begin to start the machine. After about five seconds of running the machine, stop, unwrap the thread from the screw, and remove it from the machine and continue to run the machine. You will note that the bobbin is winding. When you have wound enough thread onto the bobbin, stop the machine, shut the bobbin case slide door, and begin to sew.

I do suggest that you have an instruction manual for just such purposes. There are many other "quirks" that can be explained through the manual. Part # SR-758. We have these available at www.sewingandvac.com for $16.95.

Thank You,
Industrial Sewing Machine Man

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QuestionDefective Bobbins? 
I just invested in 2 dozen new touch & sew bobbins for my 40 year old Singer Model 600E. I cannot get them to fill using the directions I have followed for over 40 years. Is this just a defective package where both bobbins won't work or should I try opening more packages? If the new ones won't work at all, where can I find some old ones?
7/25/2006
AnswerWhat is happenening that leads you to believe that the new bobbins won't work? I would need to know that information to be able to tell you whether or not the package of bobbins is defective.

Thank you,
Industrial Sewing Machine Man


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QuestionClunking Machine 
My mother has a Singer 1036 sewing machine..... I think it is the gears I haven't gotten it torn down that far..... it sounds alot like clunk-pe-clump-rrrrr. It still sews and of course needs a tune up I just want to be 100% that I am on the right track... I have been trained in older machines & even though this one is 35 years old it's newer to me.... Is there a mechanic information that I can get from you or somewhere???? I really would be able to show Mom I can fix the ol' girl This is a hobby I do enjoy..... Thankyou for hearing me out & I look forward to your response.
7/25/2006
AnswerIf the machine is still sewing, the gears are not the problem. It sounds more like a motor problem to me. Take the bottom of the machine off and inspect where the adjusting screw is. You need a new motor mount. Part number 604228-001 and is available on www.sewingandvac.com.

Thank you,
Industrial Sewing Machine Man

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QuestionLower Bobbin Thread Bunching Up 
It seems no matter what sewing machine I use, I have problems with the lower bobbin thread bunching up. I finally gave up with my old machine and bought a new one, ( just a cheap little one), but have the same problem. There will be three or four strands coming up when I pull the fabric away. I keep reading the manual but I haven't been able to figure out what I am doing wrong. I have adjusted the tension top and bottom , up and down , but just can't seem to get it right. I just have a small home sewing machine and don't do a lot of sewing because I am so frustrated. I would appreciate any help you could give this frustrated beginner.

Thanks. Peg
7/25/2006
AnswerDear Peg,

You are threading the machine incorrectly. Re-thread the machine very carefully as per your instruction manual.

Thank you,
Industrial Sewing Machine Man

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QuestionBunches of Thread! 
It seems no matter what sewing machine I use, I have problems with the lower bobbin thread bunching up. I finally gave up with my old machine and bought a new one, ( just a cheap little one), but have the same problem. There will be three or four strands coming up when I pull the fabric away. I keep reading the manual but I haven't been able to figure out what I am doing wrong. I have adjusted the tension top and bottom , up and down , but just can't seem to get it right. I just have a small home sewing machine and don't do a lot of sewing because I am so frustrated. I would appreciate any help you could give this frustrated beginner. My e-mail address is pegmk1@hotmail.com Thanks. Peg
7/24/2006
AnswerDear Peg,

You are threading the machine incorrectly. Re-thread the machine very carefully as per your instruction manual.

Thank you,
Industrial Sewing Machine Man

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QuestionToo Loose Tension 
I have a Singer Touch & Sew 758, the tension is too loose, and when sewing I can hear the bobbin case making a noise. I took the bobbin case out and cleaned it like the book said, but the case seems to be really loose. Can you help me please?
Bo
7/24/2006
AnswerDear Bo,

There are two things that you have to look at. With the bobbin case visible, looking straight down at it while thinking of it as the face of a clock, at 4:00 there is a black metal position finger. It is probably bent. You need to spread the spring to decrease the distance between the bobbin case and the edge of the position finger. Now, in doing, so, most people break the little finger off- so be careful.

The second thing that you look at is the position finger in the 10:00 position. To adjust that position finger, you want to let the bobbin case lay in it's groove and push it to the left against that position finger. The cutout should be at 6:00 when pressing against the 10:00 position. This will take up all of the space inside the machine. You do need a space in between the 4:00 position finger and the bobbin case- the distance should be about the distance of two matchbook covers.

Thank you,
Industrial Sewing Machine Man

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QuestionSinger Featherweight 221 
Dear industrial sewing machine man,

Sorry that I gave you the wrong number on that sewing machine. It is a Singer portable electric sewing machine # 221-1 lock stitch with foot control machine in a case in good condition, and I was trying to find out how much it was worth. I would appreciate your help very much.

Thanks again,
Katie
7/24/2006
AnswerDear Katie,

Your machine is worth anywhere from $200-$600 depending on accessories, condition, etc.

Thank you,
Industrial Sewing Machine Man

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QuestionWhat's Wrong with my Singer? 
Hello,
I have a Singer Touch and Sew 758. It was my mother's. I let a friend use it and now the thread from the needle gets drawn down into the bobbin and wraps around the metal piece that holds the bobbin in. What do you think? Any help would be much appreciated!

Erin
7/24/2006
AnswerDear Erin,

Check all of the simple things first: Make sure that the needle is in the machine properly, the machine is threaded carefully, etc. If the problem persists, let me know.

Thank you,
Industrial Sewing Machine Man

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QuestionVX-1120 
I have a Brother VX-1120 and I can not get the needle to grab the bobbin thread? I have only used this machine three times. I have replaced the needle and I still can not get this to work. I believe that the bobbin parts may not be in place, can you please help?

Thank you.
Kim
7/24/2006
AnswerDear Kim,

I would need to see a picture of the bobbin case that you are in question of to be able to help you.

Thank you,
Industrial Sewing Machine Man

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QuestionHoles But No Stitches? 
My name is Crystal and i have a Singer zig-zag sewing machine/model 457. I have the instruction booklet and the machine is threaded correctly i hve checked 5 times. i have rethreaded both the bobbin and the needle thred several times and when i put the needle down it will not bring up the bobbin thread. And since it isn't working together with the bobbin thread it wont make a stitch on the fabric. The machine goes as if it were sewnig, it makes the holes but it doesn't make stitches please help me!!!! Thanx, Crystal
7/21/2006
AnswerDear Crystal,

If you look at the hook that surrounds the bobbin case, you will see that it is not moving. You have a broken gear that is causing this. I can replace the gear for you for $29.95 + the cost of shipping. Let me know if you would be interested.


Thank you,
Industrial Sewing Machine Man

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QuestionMachine Barely Turns to Sew 
This issue is from my sister who lives in another state. She called to see if I could help and so far I haven't. She said the machine runs fine to thread bobbin but then will barely turn to sew. It is a Singer and the bobbin drops in from the top and will only go one way so we ruled out that being the problem. She says it isn't the belt.
Any help will be greatly appreciated.

Thanks
Bonnie

7/21/2006
AnswerDear Bonnie,

You need to oil your machine and service it. Take off the lids of the machine and point the heat from a hair dryer inside. Oil all of the moving parts.

Thank you,
Industrial Sewing Machine Man

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QuestionThread Gets Caught 
I have a singer Model 758. It seems to work fine. I have the manual and have read the directions.
The setting seem to be all correct, the bobbin is threaded correctly. It sews fine for about 12-24 inches and then gets caught in the bobbin area. any suggestions? It does need to be cleaned and the soft touch feed seems to be sticky. can it be replaced? and how do I clean it? where can I find part for this?

Thanks,
Marjorie

7/12/2006
AnswerDear Marjorie,

Check for chips, burrs and scratches on the bobbin case and/or the hook. Then look to see if the front black position finger is bent or disfigured in any way. All parts and accessories for your machine are available on www.sewingandvac.com


Thank you,
Industrial Sewing Machine Man

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QuestionOnly Sews in Reverse! 
Dear industrial sewing machine man,

I have bought a secondhand Husqvarna model 6020.
It looks in a very good condition, very clean inside.

But for some reason it will only sew in reverse!
There is no intruction book with it, but I have found a knob with an arrow on it and can pull this in and out, is that for the reverse?
But It does not make any change pulling it in or out!

Can not find any broken gears inside.

Could you help me, please.

With requards P.Holden
7/12/2006
AnswerDear P. Holden,

Your reverse is probably frozen, however, I need a picture of the mahcine to be able to give you any further instruction.

Thank you,
Industrial Sewing Machine Man

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QuestionBernina Artista 180 Problems 
I started having trouble all of a sudden with what appears to be bobbin tension problem. Machine was sewing fine, then began bunching up thread underneath. Was sewing on a lightweight fabric. I have tried several tension adjustments, disconnected all connections, put in a new needle, new bobbin, new needle, Nothing is working. Any suggestions?

Christi
7/12/2006
AnswerDear Christi,

Take different thread and rethread the machine top and bottom. If that doesn't work, check the hook and bobbin case area for burrs, chips and/or scratches.

Thank you,
Industrial Sewing Machine Man

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QuestionWill Not Make A Stitch 
i have a kenmore sewing machine. 1960108,it will not stitch.every thing else is working perfect.
7/12/2006
AnswerI need a bit more information to be able to help you.

Thank you,
Industrial Sewing Machine Man

 Top 




QuestionMachine Won't Sew on Thin Material 
I'm sorry, I'm some what of a beginner, Now when I'm sewing very thin marital on my machine, I can't get it to work. I tried to make the tension both high and low, still nothing. I can't remember what I used to do on my other machine so I feel stuck. For a little while it was at least catching a little- now that has stop and the thread is not catching at all-

Is it something totally easy that is staring me in the face?!

Help!
7/12/2006
AnswerCheck the simple things first: Make sure the needle is in correctly, the machine is threaded correctly, the bobbin is inserted correctly, etc. Let me know if all of these things check out ok and we will go from there.

Thank you,
Industrial Sewing Machine Man


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QuestionButtonhole Knob Won't Budge 
Hello,
I have a viking husquvarna(1975 model) that has been sitting for a few years. I started sewing the other day and find that the button hole
feature(knob on the lower right side) won't pull out, like you would do if you were going to do a button hole, yet it is locked in the button hole feature. Plus the line of stitching varies.(won't sew in a straight line) I oiled it liberally.
Thank you
Jan
7/12/2006
AnswerDear Jan,

Take the back of the machine off and heat the inside of the machine with a hair dryer.

Thank you,
Industrial Sewing Machine Man

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QuestionUneven Stitches 
I have a singer stylist 834 and the stiches are uneven and it also drops stiches. I tried playing with the tention and am not sure what else to do. Please help. Thank you,

Kay
7/12/2006
AnswerDear Kay,

Start with the simple things first: Put a new needle in (flat side to the back), make sure that the needle is all the way into the needle bar, make sure the machine is threaded correctly, and start the tension at 4.

Thank you,
Industrial Sewing Machine Man

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QuestionProblems with Bobbin Thread 
I have a Singer Merritt 4016 and I am having problems with the bobbin threrad. When I changed thread and tried to pick up the bobbin thread it won't pull up. I have tried everything I can think of.
Thanks
Susie

7/12/2006
AnswerDear Susie,

Please be more specific. Does the machine sew? Have you changed the needle? I apologize, but your question is a little unclear to me.

Thank you,
Industrial Sewing Machine Man

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QuestionWill Not Make A Stitch 
I bought a Touch and Sew 620 Singer at a yard sale that was supposed to be working, but it will not make the first stitch. At first, the machine wouldn’t even move because the bobbin case was bound by the rear tab that holds it in place, so I bent it up slightly to allow the machine to run, now it seems to run fine with the needle moving up and down, the dogs feed material, but it will not make a stitch. Can you offer any advice? Thanks, Greg
7/12/2006
AnswerDear Greg,

Send me a picture of the machine with the needle plate off, the needle in its highest position- take the picture so that I can see the hook inside the machine.


Thank you,
Industrial Sewing Machine Man

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QuestionUnable to Get the Bobbin to Pick Up 
I just recently bought this machine and I am unable to ge tthe bobbin to pick up.. I have tried everything, cleaned it, changed needle, changed to a new bobbin etc. can you help
7/12/2006
AnswerTake it back to where you purchased it from.


Thank you,
Industrial Sewing Machine Man

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QuestionLocked Sewing Machine 
I was sewing and my machine locked. What can I do to get it back to sewing?
7/12/2006
AnswerI need more information to be able to help you. What make and model machine do you have?

Thank you,
Industrial Sewing Machine Man

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QuestionBobbin Winder Will Not Turn 
The bobbin winder will not turn.and I have it to the right so what is wrong why want it fill the bobbin?
Regards
Pam
7/10/2006
AnswerDear Pam,

Take the top lid off and inspect inside to see what is physically stopping it from turning. It is more than likely that the bobbin winder is too stiff to turn or the rubber ring that turns the spindle is missing- it may have disintegrated. If stiffness is the problem, use small amounts of oil to free the bobbin winder up- gently turning the bobbin spindle. Do NOT use force. If it is the rubber ring, order the ring, (we have them available on www.sewingandvac.com) and replace it.

Thank you,
Industrial Sewing Machine Man

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QuestionNo Stitches 
My wife has a Kenmore model 385.1960180 all of a sudden it stopped sewing everything works but there are no stitches. Can you give me some
advice to get it to function properly. Thank you
Dick
7/10/2006
AnswerDear Dick,

Re-thread the whole machine and check the simple things first- make sure that the needle is in properly, and the bobbin case is threaded properly and in the machine correctly.


Thank you,
Industrial Sewing Machine Man

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QuestionNew Machine Won't Move! 
You are going to tell me I should have opened my new machine right away to see if it worked, but life (or death) situations happen and I couldn't even look at it until last week (Bought it in November).

So, I finally get it out, thread it, plug everything in, step on the foot pedal and it barely moves. On my 30 yr old Singer(that I just sold at a garage sale) , I would have to turn the wheel on the side to get it to go; but doing that to the new one doesn't help at all. After looking at the pictures, it looks like it could be a model 6550.

Is there one simple thing I am not doing that will make the foot pedal run the machine.

thanks for any help!!!

Vicki
7/10/2006
AnswerIf it sounds like it is grinding, take it back to where you purchased the machine from in November.

Thank you,
Industrial Sewing Machine Man

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QuestionJust Stopped! 
First, Thank you Industrial Sewing Machine Man for making this website available

My wife just borrow a sewing machine from her son to complete a project she had started earlier,and the first machine stopped on her. My question: I know my son-in law bought this Montgomery Wards, Model 1947 new no more than 10 years ago. What's the story, or history behind this machine? Any information,or history on this machine would be appreciated.

By the way, my daughter-in law has all, the originals manuals, instruction cards, and accessories which came with the machine when purchased.

I would appreciate any information you might be able to,provide on this machine.

Thanking you for your time and trouble.
Regards; Aaron
6/30/2006
AnswerDear Aaron,

I would need to see a picture of the machine to be able to help you. When I get the picture, what kind of information are you looking to find out about this machine?

Thank you,
Industrial Sewing Machine Man

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QuestionSinger 384? 
Dear industrial sewing machine man,

I have a Singer model 384…I was sewing on it today when it stopped because the thread got bunched up underneath. I could not get the needle to move until I removed the thread and material, so I did that. I have had this happen before with no troubles. But now the needles isn't lined up with the groove underneath the bobbin holder, it hits just before it, and it nicks the hook. I would really appreciate it if you could help me fix my sewing machine.
Thank you Vayda
6/30/2006
AnswerI have never heard of model 384 Singer. I would need to see a picture of the machine to be able to help you.

Thank you,
Industrial Sewing Machine Man

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QuestionFeatherweight 221 
hello
i have a singer feather weight model 221 she does not sew, the top trend keeps coming out of the needle the motor is running smoothly, but no sewing what type of tread do i need to use, and what size needle, i mainly use cotton fabrics i have not use the machine for about 5 yrs does it sound like a adjustment needs to be made, or is it the improper needle and tread she was born in 1955

thank you so much

6/30/2006
AnswerYou have to make sure that the needle is in the proper way, it is threaded correctly, and the bobbin case is inserted correctly. Singer Featherweight 221 machines do not go out of time. I assure you that your machine is not damaged and not out time. Just check the things that I have suggested and service your machine, ie. oil and clean it up.

I do have a manual available for $16.95 on www.sewingandvac.com part number SR-221.

Thank you,
Industrial Sewing Machine Man

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QuestionQuestion 
i have a kenmore sewing machine. 1960108,it will not stitch.every thing else is working perfect.
6/29/2006
AnswerI need a bit more information to be able to help you.

Thank you,
Industrial Sewing Machine Man

 Top 




QuestionThin Material 
I'm sorry, I'm some what of a beginner,
Now when I'm sewing very thin material on my machine, I can't get it to work. I tried to make the tension both high and low, still nothing. I can't remember what I used to do on my other machine so I feel stuck. For a little while it was at least catching a little- now that has stop and the thread is not catching at all-

Is it something totally easy that is staring me in the face?!

Help!

6/29/2006
AnswerCheck the simple things first: Make sure the needle is in correctly, the machine is threaded correctly, the bobbin is inserted correctly, etc. Let me know if all of these things check out ok and we will go from there.

Thank you,
Industrial Sewing Machine Man

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QuestionEuro Pro Will Not Sew Forward! 
I own a Euro-Pro 9000 that will n sew forward. When I try to the machine jams or gets struck. I can reverse with no problem. How can I fix this? Thanks.
Angie
6/29/2006
AnswerDear Angie,

It sounds as if either you have chips and/or burrs on the bobbin case or you are threading the machine incorrectly. I would need to see a picture of the machine to help further.

Thank you,
Industrial Sewing Machine Man

 Top 




QuestionSinger Trouble 
Dear SewDoc...
I have a Singer model 384...I was sewing on it today when it stopped because the thread got bunched up underneath. I could not get the needle to move until I removed the thread and material, so I did that. I have had this happen before with no troubles. But now the needles isn't lined up with the groove underneath the bobbin holder, it hits just before it, and it nicks the hook. I would really appreciate it if you could help me fix my sewing machine.
Thank you Vayda

6/29/2006
AnswerI have never heard of model 384 Singer. I would need to see a picture of the machine to be able to help you.

Thank you,
Industrial Sewing Machine Man

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QuestionTension Problem? 
How do I adjust the tension on this machine. My thread keeps snapping as I sew forcing me toe double back and start over. Can you help? Judey
6/29/2006
AnswerDear Judey,

Re-thread the machine and make sure that the needle is in properly. The tension would not cause the thread to break.

Thank you,
Industrial Sewing Machine Man

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QuestionMotor Gets Hot on my Singer 5050 
I have a Singer sewing machine model 5050, purchased new January 2001 at Walmart. I have used it regularly without problems, lubricated it regularly, etc. Yesterday I was doing a lot of straight line sewing and the motor began humming a different tune! The housing enclosing the motor felt really warm-hot and when I began to smell a distinct burning odor, I turned it off. Several hours later I returned to the machine to see if it was okay. I was able to do straight-line sewing with no hum or odor, however NOW my zig-zag function isn't working! Did I burn up some module that operates the zig-zag arm? Is it economically repairable? I only paid $150 five years ago, would I be better off to purchase a new one? Thank you for your input.
4/4/2006
AnswerIt sounds to me as if your machine needs to be serviced. The reason that motors get hot is because the it is laboring too hard because the machine does not have enough lubrication in the correct spots or there is thread wrapped on something.

Thank you,
Industrial Sewing Machine Man

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QuestionMy Viking 990S Will Not Stop! 
here's a new one for you... my viking 990s will not stop! had it to a dealer she couldn't help me..when you plug in and turn on, it automatically runs full blast.. i like to sew fast but....help please juli
4/4/2006
AnswerDear Juli,

It sounds like a strobe sensor on the motor. Unfortunately, there is not a clear way to describe through e-mail how to repair it. If you would like to ship it here for me to fix, it would be $29.95 + parts if necessary + the cost of shipping. Otherwise, you should bring it to a local authorized Viking repair center. Let me know.

Thank you,
Industrial Sewing Machine Man

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QuestionBobbin Thread Problems 
Bobbin will not thread the machine it will turn but needle will not pull up thread
4/4/2006
AnswerI need more information to be able to help you. What make and model sewing machine do you have?

Thank you,
Industrial Sewing Machine Man

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Question636 Bobbin Thread Problem 
My mother has an older singer sewing machine model 636. It will not pick up the bobbin thread when trying to sew. She is on a limited income and really can not afford to pay 50.00 to get it fixed. I was wondering if you can tell me what might be wrong with her machine and how to fix it.
Thanks,
Linda
4/4/2006
AnswerDear Linda,

Take the housing of the machine off and inspect for broken gears. If you find that there are no broken gears, e-mail me back.

Thank You,
Industrial Sewing Machine Man

RE:
Tom, thanks for responding to my email.
I took off the housing and found no broken gears. I have cleaned and oiled the machine before I started trying to see what was wrong with it.
Thanks,
Linda

RE:
Please call my tech help line to make an appointment to speak with me so that I can walk you through the repair.
732-335-8902

Thank you,
Industrial Sewing Machine Man


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QuestionJamming Necchi 
I bought the above machine for my daughters a few years ago. They have just recently learned to sew and came to me with the problem of the "machine jamming". I have rethreaded both top and bobbin thread and cleaned the machine. When I attempt to sew, the top thread appears to get caught between the hook and the hook race. Any suggestions? Beth
4/4/2006
AnswerDear Beth,

I need a better description of what is going on. Inspect the hook for burrs and scratches....

Thank you,
Industrial Sewing Machine Man

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QuestionSkipping Stitches on Light Material 
I was sewing fine on cordoroy. then went to a lighter fabric. The machine skopped stitches, it just refused to sew. I tried the heavier fabric again and it worked like a charm. What is wrong?

thank you
4/4/2006
AnswerI need more information to be able to help you....what make and model machine do you have? What size needle are you using?

Thank you,
Industrial Sewing Machine Man

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QuestionBobbin Started Making Noise 
I have a kenmore model 385.17624 sewing machine. The bobbin started making noise, now it will get stuck when i start sewing. I tried cleaning it but nothing seems to be working.
3/31/2006
AnswerRe-thread the machine and oil the bobbin case area.

Thank you,
Industrial Sewing Machine Man

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QuestionAlways Straight Stitch? 
Hello,
I have a Kenmore 15212 that is about a year and a half old that I have used moderately. I got it out, and discovered that it suddenly only stitches a straight stitch no matter what stitch pattern I select. I took off the casing, and the stitch selection knob moves fine, and the first gear behind it is working OK. (As the stitch selection is moved, it moves through gears that look like they are for a 10 speed). I did not feel satisfied with the way some of the other gears never moved, but can't find a drawing of what those parts are called, or a manual that says what they SHOULD be doing. The stitch width control is suddenly not working either, and the needle is to the far left, and when I adjust it to straight stitch in the center, it does not move to the right but becomes like a "loose pendilum". I can't find the receipt, and would like to learn more about sewing machine mechanics anyway. Did one of my kids drop it, or did I buy a cheap machine? I would really appreciate your comments.
Barbara
3/28/2006
AnswerDear Barbara,

Take the lid off and spray the cam stack area with a little bit of WD40 and let the mist settle as to not create the possibility of a fire or explosion, and heat that area with a hair dryer. Be patient. Move the dials back and forth and your machine will be fine.

Thank you,
Industrial Sewing Machine Man

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QuestionHandwheel Won't Turn 
Hello, My Mother has a Kenmore Sewing machine, my
friend gave it to her. I think it was returned to the store. Anyway it looked like it might have been used once and she has had it a month and it has been sewing great until the other day. The hand wheel won't move, she can't even move it with her hands. We were wondering if you could tell us maybe what it might be. Thanks for your time. Carol
3/28/2006
AnswerDear Carol,

I would need more information to be able to help you. A picture would be great.

Thank you,
Industrial Sewing Machine Man

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QuestionHelp! 
I am having a problem with the tension on my singer sewing machine. I am experincing bunching of threads from the bobbin - I have tried every size sewing needle and even changed the boobbin. Cleaned the lint out of the bobbin area and re-threaded the machine. I am sewing a poplin medium weight pant. I used the machine several days ago and had no problems.
Any thoughts???
deb
3/28/2006
AnswerDear Deb,

You are threading the top of the machine incorrectly. Re-thread the top of your machine very carefully. I know that you said that you have already re-threaded your machine, however, 99% of the time that is what causes problems like the ones that you described. If you carefully re-thread your machine and the problem persists, let me know and we'll take it from there.

Thank you,
Industrial Sewing Machine Man

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QuestionNeedle Won't Move 
Hello,
I just got a old Singer 418. It needed some oil, I oiled it. Now the needle wont move. When you move the small dial it moves, but when I push the peddle it wont. I dont have the money to pay for someone to look at it. Any suggestions?
Amy
3/8/2006
AnswerDear Amy,

Does the handwheel move? Does the light go on? Is the machine making a noise? I need more information to be able to help you.

Thank you,
Industrial Sewing Machine Man

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QuestionNot Feeding Correctly 
For some reason my machine is not feeding correctly ..if I pull on the fabric it will start going but then it slows and I have to pull it again..is there anyway I can fix this ?
Nina
3/8/2006
AnswerDear Nina,

Check underneath the needle plate to make sure that debris did not build up in between the feed dog legs.

Thank you,
Industrial Sewing Machine Man

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QuestionBernette 80e 
I have a Bernette 80e. Last night while sewing the thread got knotted in the fabric and wouldn't move. I cut the thread and pulled the rest from the machine. After that my bobbin won't work. The needle moves up and down but the bobbin is not catching.

I removed the face plate according to instruction and cleaned the area, and replaced the bobbin. It still doesn't work. Can you give me any ideas how to fix this.
3/8/2006
AnswerI suggest taking it to a certified Bernina mechanic.

Thank you,
Industrial Sewing Machine Man


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QuestionNeedle Breaks 
HI,

I HAVE A BROTHERS SEWING MACHINE IT IS EIGHT YEARS OLD. I CAN SEW IT WORKS WELL BUT AT TIMES THE NEEDLES JUST BREAKS. SOMETIME THE NEEDLE WILL BE BENT AND BROKEN IN SEVERAL PLACES.
DELPHINE
3/8/2006
AnswerIf it doesn't happen every single time you use the machine, the problem is on the user end. You are either pulling or pushing the fabric too much. If it does happen every time, your machine needs to be adjusted.

Thank you,
Industrial Sewing Machine Man

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QuestionThread Breaks in Reverse 
I have an old Singer 99-31 that was a graduation present to my mother in 1954. I have used it for many years and it has been a great machine. The problem I am having is that when I put the machine in reverse it breaks the top thread. I sent it in for this same problem several weeks ago and it has been fine since I got it back until today. It was just cleaned, oiled, etc and sews beautifully if I keep it only going forward. To my knowledge nothing has "happened" that would suddenly make it do this again. Unfortunately I have no idea what the problem was or what was done to it the last time I sent it in to have it fixed. I can't afford to send it back in. Please help. Thanks for your help. Suzanne
3/7/2006
AnswerDear Suzanne,

Have you changed the needle? Make sure that they needle is in the machine correctly.

Thank you,
Industrial Sewing Machine Man

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QuestionWorks in Zig Zag, But Not Straight Stitch?! 
I tried to get help from the seller on Ebay, I bought this machine new, several weeks later and used only 3 times, the upper thread would not grab the bobbin thread. no stiches, but the machine ran. this was 'A' in straight stiches, changed to 'b' it worked , only in zig zag, why? can you please help me

Shirley
3/7/2006
AnswerDear Shirley,

I don't understand how it could work in zig zag, but not straight stitch?

Thank you,
Industrial Sewing Machine Man

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QuestionCould It Be the Timing? 
Dear industrial sewing machine man,

I have got it stiching streight correctly--I think!! It looks good. But none of the stiches that require zig-zag are catching. It makes the zig-zag motion- but, the stiching is still streight--it does'nt pick up the stich. Is it the timing?

Carolyn
2/24/2006
AnswerDear Carolyn,

Yes, you are correct in thinking that it is a timing problem. Send me a picture of the bottom of the machine, base of the machine, and bobbin area of the machine and I will try to walk you through making the correct adjustments.

Thank you,
Industrial Sewing Machine Man

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QuestionOptimoa 150 E 
I have a optima 150 E Husqvarna Viking sewing machine and it will not zigzag anymore when you turn to zigzag it just makes a straight stitch . Can you send me as diagram of how to take the cover off or do you have an idea of what is wrong.

Thanks Nita
2/24/2006
AnswerDear Nita,

It sounds like the cam follower is frozen. I strongly recommend taking it to a reputable dealer and have them take a look at it for you.

Thank you,
Industrial Sewing Machine Man

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QuestionBobbin Winder Won't Wind 
Hello.

Thank you for all the great information on your website!

However, I did not see an answer for my particular problem.

I have a Singer Model 9020 (tabletop model with no case, cupboard, or stand) that is almost 10 years old, and has often sat unloved in the closet. Currently, I have been using it a lot more. Since taking it out of the closet this last time, it has consistently had the same problem.

While everything else seems to be working fine, the bobbin winder won't wind. From the sounds it makes, obviously power is getting to the system, and the needle is no longer going up and down when I switch to winding the bobbin, so obviously the switching system is fine.

My neighbor is a quilter, and had a look at it. She suggested that I ask a repair person about it, to see if I can fix it myself (considering that the repair costs for this model could be as much as a new one of this model). She thought it needed either a cleaning or a new belt.

If either one, can I do it myself and how?

Thank you!

"Anne in Aurora, IL"
2/16/2006
AnswerDear Anne,

Try to spin the bobbin winder spindle with your fingers. If it is very very tight, that is why it is not winding. You would need to take the top of the machine off, oil the bobbin winder, and gently turn it until it frees up. Be VERY careful not to get oil on the handwheel or the rubber ring on the bobbin winder.

Thank You,
Industrial Sewing Machine Man

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QuestionProblems with Partially Wound Bobbins 
Hi, I seem to have a problem when putting a partially wound bobbin in the machine! The thread stays over the bobbin when the thread is pulled through the plate. When I rewind a empty bobbin the thread doesn't do that and the machine runs fine. It just seems to do this with a partially filled bobbin. I tried cleaning it the best I could but do not understand how to remove the bobbin case. Do I need a pro, to replace the bobbin case? Thank you for your time. This is a GREAT site! Thanks Grace
2/16/2006
AnswerDear Grace,

You really have to tug the thread. Put it through number 1 in the bobbin case, drag towards the right towards number 2, and give it a hard tug past number 2. This should eliminate the problem. If it doesn't, you will need adjustments on the position finger. In my opinion, if the machine runs perfectly when winding a new bobbin, I would just wind a new bobbin instead of trying to wind a partially wound one.

Thank You,
Industrial Sewing Machine Man

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QuestionNot Picking Up BobbinThread 
My mother has an older singer sewing machine model 636. It will not pick up the bobbin thread when trying to sew. She is on a limited income and really can not afford to pay 50.00 to get it fixed. I was wondering if you can tell me what might be wrong with her machine and how to fix it.
Thanks,
Linda
2/16/2006
AnswerDear Linda,

Take the housing of the machine off and inspect for broken gears. If you find that there are no broken gears, e-mail me back.

Thank You,
Industrial Sewing Machine Man

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QuestionCG590 Stalling! 
Hello,

I have a Singer CG 590 that is seven months old and was purchased brand spanking new. It hasn't been used all that much until the last couple of months. It will sew very fast so I have adjusted the speed on the foot pedal down but it doesn't sew as well. The stitches it is making seem to be fine, it's the performance that is the problem. What it's doing now is humming louder than what I remember it doing at first when the foot pedal is engaged. It is also "stalling" meaning that the needle will remain in the up position but the machine will hum. I am having to slightly turn the hand wheel to get it unstuck. I have cleaned around the feed dogs and lightly oiled it (didn't take the machine completely apart). I hope it's something I can repair or remedy myself if not we've got a good service center in our area.

Thanks For Your Advice!
2/16/2006
AnswerIt sounds to me as if your machine needs to be serviced. I suggest taking it to that good service center in your area so that they can give your machine a good overall service.

Thank You,
Industrial Sewing Machine Man

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QuestionLoose Stitches on Bottom 
Dear industrial sewing machine man,, Sorry I was so vague. The setting that the machine will sew the best stitch on is all the way down to + and even then it is not an even stitch. The stitches are loose on the bottom and uneven. I have put the bobbin in correctly, I think. Also it makes a clunky noise-sounds really bad. Hope that explains it a little better. Thanks again, Patti
2/16/2006
AnswerDear Patti,

You are threading the top of the machine incorrectly. Re-thread the top of your machine very carefully.

Since you cannot see the tension disks, you cannot see if the thread is actually in them which makes it easy to mis-thread the top of the machine. Here is a little test that will tell you whether you are threading the machine correctly or not before you begin to sew: First, put your tension back on auto (or 4, whichever is more appropriate), take the thread from the spool to the first thread guide, then straight down, around the tension and back up and then start the thread going downwards again towards the needle. At this point, slowly pull the thread and continue to pull as you lower the presser foot. If you feel a change in tension, you have threaded the machine CORRECTLY, if there is no change, the disks were missed and you will have to re-thread the machine. Hope this helps.

Thank You,
Industrial Sewing Machine Man

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QuestionCG-590 
Hello,

I have a Singer CG 590 that is seven months old and was purchased brand spanking new. It hasn't been used all that much until the last couple of months. It will sew very fast so I have adjusted the speed on the foot pedal down but it doesn't sew as well. The stitches it is making seem to be fine, it's the performance that is the problem. What it's doing now is humming louder than what I remember it doing at first when the foot pedal is engaged. It is also "stalling" meaning that the needle will remain in the up position but the machine will hum. I am having to slightly turn the hand wheel to get it unstuck. I have cleaned around the feed dogs and lightly oiled it (didn't take the machine completely apart). I hope it's something I can repair or remedy myself if not we've got a good service center in our area.

Thanks For Your Advice!
2/14/2006
AnswerIt sounds to me as if your machine needs to be serviced. I suggest taking it to that good service center in your area so that they can give your machine a good overall service.

Thank You,
Industrial Sewing Machine Man

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QuestionBobbin Won't Wind 
Hi, I have an older singer, Athena 2000 electronic and I can't get the bobbin to wind with new thread. I have tried several times and need your help. Thank-you Harriet
2/10/2006
AnswerDear Harriet,

I need more information to be able to help you. When you go to wind the bobbin, if it is not winding the bobbin, what is it doing? Is it winding underneath the bobbin? Is it starting to pick up the thread? Is it trying to wind the bobbin? Let me know.

Thank You,
Industrial Sewing Machine Man

RE:
Thread gets caught underneath the bobbin and bunches all up. I tried to do exactly what the instructions said. It does no pick up the thread. Thanks for your help.

RE:
Dear Harriet,

Looking down at the bobbin case, you will see that in the four to eight o'clock area there is a metal piece embedded in the plastic circle of the bobbin case. Looking at the eight o'clock side, separate the metal piece from the plastic piece by using a small screw driver or a knive (dull). Separate the metal from the plastic to the distance of about a matchbook. Try to wind the bobbin. If you are successful, congratulations. If not, make the distance between the metal and the plastic a little larger.

Thank You,
Industrial Sewing Machine Man


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QuestionI Was Sewing Polypropelene.... 
Hi, I have a Janome New Home 532. I was sewing polypropelene fabric when some loose strands got stuck in the wheel. I couldn't get everything out
and the machine was sewing somewhat heavily, so I removed the wheel entirely. Apparently, there is no easy way to remove the rod which the wheel turns around. I removed the top and still couldn't see a solution. I unscrewed the part that joins the top mechanism with the bottom mechanism, in hopes that the rod would come loose. It didn't, so I put everything back, or so I thought; the machine now makes a loud noise with every stitch. The stitches come out as fine as they ever have, but the machine is now heavier than ever. Please help! Thanks, Kevin
2/10/2006
AnswerDear Kevin,

Unfortunately, from what you have described in your e-mail, I would need to physically see the machine in order to be able to help you. If you would like to send me the machine, I'd be more than happy to reassemble it and repair it for you. Let me know if you would be interested.

Thank You,
Industrial Sewing Machine Man

RE:
Thanks for the reply. I need to finish something ASAP and might just buy a new machine for the time being. Incidentally, how much is the machine
worth?

RE:
Dear Kevin,

According to the sewing machine blue book, your machine is worth $100.00.

Thank You,
Industrial Sewing Machine Man

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QuestionSlight Offset? 
Dear industrial sewing machine man,

Yesterday I received a used Viking 6430 that I took a chance with on eBay. All in all the machine looks unabused and in great condition, though not used in a while judging by the dry grease on some parts inside. I cleaned and oiled it the best I could, freed up the button hole knob, and it works and stitches nicely. The tension is good. I plan to do a better job on it
when I receive the service manual I ordered. The Viking operating manual has virtually no information in it about lubrication, unlike my wife's old Singer Touch and Sew 620!

One thing I have noticed though is that the straight stitch has *slightly* more offset to it than I am used to from my old Singer. The stitch width is definitely set to 0. Is this an adjustment issue? Alignment issue? Just the nature of the Viking? Oh and one other thing: the feed dogs are not quite centered in the slots in the plate, they hug the right. Should I be
centering them?

I'm not that picky a sewer--I make my own backpacks, and outdoor clothing--but I do like to have things look right, plus I want to make sure
this great machine works properly.

Thanks!

Tom
2/10/2006
AnswerDear Tom,

What do you mean when you say slight offset? If you mean that there is a slight zig zag, that adjustment is on the buttonhole on the back of the
machine.

You should center your feed dogs by adjusting the bed of the machine.

Thank You,
Industrial Sewing Machine Man

RE:
Yes, I meant a slight zig-zag, thanks. I'm glad there is an adjustment, but
I am unclear on what you mean by "buttonhole on the back of the machine." I
see no adjustments on the back, unless you mean to remove the back panel?
Or did you mean on the buttonhole knob on the front?

Thanks.

Tom

RE:
Dear Tom,

Yes, you will have to remove the back panel. Once the panel is removed,
look down into the machine on the right hand side- it is the ONLY screw head
that you will see standing upwards. Adjust it.

Thank You,
Industrial Sewing Machine Man

RE:
Dr.:

Thanks for the help! Just let me know if I've taken too much of your time.
I believe I found the screw in question--it was on a little cam-like part
operated by the stitch width/buttonhole knob. But adjusting it hasn't done
it. If I loosened that screw enough, I began to see real zig zag in my
straight stitch. I then tightened it back. I realized that what I'm seeing
in my stitches isn't a zig zag (I don't think), but more of a misalignment?
The holes of the stitches actually line up, which I can see plainly if I run
some with no thread . The issue is more that the thread seems to start off
to the side of the end of one stitch as it heads to the next hole. I've
enclosed a picture of the stitching.

I notice that two of the teeth on the front of the feed dog on one side have
been flattened, I guess by the presser foot at some point--relevant?

Thanks again.

Tom


RE:
Dear Tom,

I apologize, but I am uanable to open any attachments. If you want to send me a picture of the stitches, please copy and paste the picture onto the e-mail itself. Sorry for the inconvenience.

Make sure that you are not confusing a slight zig zag with a needle that is running thread to thread on the grain of the material. If in fact the needle is moving side to side, it is the adjustment that I e-mailed about prior. Let me know.

You are not taking up too much of my time at all! Ask away!

Thank You,
Industrial Sewing Machine Man

RE:
Doc:

No, it doesn't look like the needle is moving side to side. The holes generally are in a straight line, but the appearance of the line of stitching is of small waves. I've inserted the picture below:

Perhaps that is normal?

I'm thinking if it is anything, perhaps it is a feed problem? As I mentioned, two of the teeth on the front of the right side feed dog have
been flattened. Is that enough to cause a problem? I adjusted the dogs so that they were centered in the needle plate tracks better, and am now a little worried that I might have altered their motion (though the stitches have been as described since before I messed with the dogs). The tops of the dogs teeth are not parallel with the needle plate through their whole motion--they are slanted front up to back, so that they appear at the back of the track first and the front last, and they are never as high above the plate in the front as they are in the back. On our Singer, they come out of the slots parallel and pretty much stay that way.

Thanks for any guidance you can provide.

Tom

RE:
Dear Tom,

That is a normal stitch. You are using heavy thread and material.

It doesn't sound as if you have any feed dog problems.

Thank You,
Industrial Sewing Machine Man

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QuestionSinger Touch & Sew 750 Making Noise 
I have a Singer Golden Touch and Sew model 750 and it is making a terrible noise. The needle bar is slamming into the little spring piece up above on every up stroke and sounds like a machine gun. Any idea what could be causing that?

Thanks so much.
2/10/2006
AnswerDear Donna,

The cam stack needs to be adjusted. Unfortunately, that is only for a qualified mechanic to repair. I suggest taking it to a local repair shop or you could ship it to me and I could repair it for you for $29.95 + the cost of shipping and parts. Let me know.

Thank You,
Industrial Sewing Machine Man

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QuestionDirections in Reverse 
I have a Kenmore 385.16524000 that I had bought from Sears a few years ago. It started to sound a bit noisy and sluggish so I figured it needed a good greasing/oiling. Having let my warranty expire due to the warranty cost being almost as much as a new machine, and my not being too mechanically inclined, I asked my husband if he could take on the task. Little did I know....

Three hours later with two re-assemble tries due to "extra screws" and a ball of fuzzy material dust bunnies later, my husband announces he is done. Eager to get back to my sewing, I find to my dismay that upon depressing the foot control, my machine sews in reverse. When I hold the reverse stitch control lever, my machine sews forward. Somewhere along the way, the feed dogs feed the material contrary to the controls. My settings are all okay: straight stitch, width 3, length 3, tension 3.... I tried neutralizing everything. I've searched the internet and I know it's not "frozen in reverse" being it sews both forward and reverse, just in reverse order.

My husband insists all he did was remove the plastic covers, brush away "a ton of built up lint" with the supplied lint brush but if that is so, a little gremlin somewhere did something I'm hoping you can help me undo. Sure I could tape the reverse switch down but I fear that will harm my machine even more. Please help! I have a lot of work to catch up on.

Thank you so much,
Natalie
2/10/2006
AnswerDear Natalie,

Unfortunately, I can't help you unless I see the machine since I really do not have a starting point. I would need to see the machine to be able to determine what happened while your husband was inside of it. If you would like to send it to me, I can look at it and repair it for $29.95 + the cost of shipping and any parts if neccesary. Let me know if you would be interested.

Thank You,
Industrial Sewing Machine Man

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QuestionFoot Pedal on Fire, Maybe? 
I have a singer 500 that I used all the time, recently when I sew I hear a popping noise, kind of like an electrical pop, when I pull the cord out of the machine and the wall the popping stops, but then I smell electrical smell and the foot pedal is really hot. Do you know if I need a new foot pedal? Is it a short somewhere in the pedal, is it on fire when I sew? Also, the number on the bottom of mine is 625299-01
This is the only machine I have, what could be the noise or is the foot pedal the problem?
Thank You
Lauren
2/10/2006
AnswerDear Lauren,

The foot pedal IS the problem. Stop using it imediately as it is DANGEROUS. A replacement foot pedal is part # 204 on www.sewingandvac.com . Original bakelite used is $49.00. Let me know.

Thank You,
Industrial Sewing Machine Man

RE:
I don't think I want another original, I think I would prefer something a little more electronically safe. So you have another foot controler with cord? How much would that be? I found some guy on ebay who swears to me that this new EZ Foot would fit my machine, and he would put a cord on it and include S&H for only $32.98, but then he said if is doesn't fit my machine he wouldn't accept returns....so I am wondering would the cord and pedal that you have fit the machine?
Thank you.
Lauren

RE:
Dear Lauren,

Since you told me that you heard the popping electrical sound, you really do not need a new cord- only a new foot pedal. Part # 204 on www.sewingandvac.com is $24.00 for the foot pedal and I guarantee that it will fit onto your cord and go with your machine. Shipping is $6.95.

Thank You,
Industrial Sewing Machine Man

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QuestionIs a Belt Wearing Out or Something? 
I have a basic Kenmore sewing machine. I have had it about 5 years, but I sew all the time on it. The last time I tried to sew on it the handwheel
was hard to turn. The machine sews fine besides that the handwheel is hard to turn. I oiled and cleaned it, but that didn't help. I am not sure how to open up the casing to look at the motor and belts. Can you explain this? Is the belt wearing out or is it something else?

thanks

sarah
2/10/2006
AnswerI would need to see a picture of the machine to be able to help you.

Thank You,
Industrial Sewing Machine Man

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QuestionMotor Hums, Needle Remains Motionless 
I just recieved a Singer 1725. When I step on the pedal, the motor hums but the needle remains motionless. When I attempt to turn the hand wheel by hand, it too remains motionless. Please help! Many thanks, Apryl
2/10/2006
AnswerDear Apryl,

Is the bobbin winder on- meaning pushed to it's farthest point to the right? If so, turn it off, that is causing your problem. If not, please respond and I will help you from there.

Thank You,
Industrial Sewing Machine Man

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QuestionNeedle Not Picking Up Thread (Singer 3820) 
Hi

My needle will not pick up the bobbin thread. I was sewing and the machine jammed. When I tried to sew again…no stitches, only holes in the fabric. Then I tried to start all over by rethreading, new bobbin, etc. That was when I realized that the needle was not picking up the bobbin. Is there something in the bobbin casing that broke off? Any help is appreciated.

Thanks,

Kateri
2/8/2006
AnswerDear Kateri,

Unfortunately, it sounds to me as if your machine is out of time. I suggest that you take your machine to a local mechanic.

Thank You,
Industrial Sewing Machine Man

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QuestionNeedle Breaks 
HI
MY MOTHER HAS A SINGER SEWING MACHINE SHE BOUGHT. SOMETHING HAPPENED WHEN SHE WAS SEWING A CERTAIN TYPE OF MATERIAL. IT SEEMS NOW WHEN SHE SEWS THE NEEDLE BREAKS OFF BECASUE THE NEEDLE DOES NOT MATCH THE GROOVE IN THE PART THAT SITS UNDER THE BOOBIN.
UPON OPENING THE BOBBIN LATCH AND REMOVING I GUESS WHAT'S CALLED THE BOBBIN HOUSING THE PART THAT THE BOOBIN HOUSING SITS ON HITS THE NEEDLE AND BREAKS IT.
I TOLD MY MOTHER IT LOOKS AS IF THE NEEDLE IS GOING TO FAR DOWN INTO THE BOBBIN. ANYWAY UPON OUR INSPECTION WE CAN SEE AS THE NEEDLE DESCENDS INTO THE BOBBIN THE PIECE BELOW IT HITS THE NEEDLE AND BREAKS IT.
COULD SHE HAVE BENT THE PART THE HOLDS THE NEEDLE? ANY ASSITANCE YOU CAN OFFER US WOULD BE HELPFUL. WE WOULD GLADLY ORDER THE NEW PART OR PARTS SO I CAN PUT THEM IN FOR MY MOM.
THANKS AGAIN.

RESPECTFULLY
ROBERT
2/8/2006
AnswerDear Robert,

You probably have one or two broken gears in the bottom of the machine. Take the base of the machine off and inspect for broken gears. Get back to me and I will be able to locate the replacement gears for you.

Thank You,
Industrial Sewing Machine Man

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QuestionOnly in Reverse 
My older Viking sewing machine runs only in reverse, (late 70's, early 80's). Can you help?
2/2/2006
AnswerI need more information. When was the last time that your machine was serviced? Has it ever been serviced? Are your dials very stiff and tight? Is reverse button stuck in the machine or does it go in and out? What model Viking do you have? Let me know.

Thank You,
Industrial Sewing Machine Man

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QuestionThread is Uneven on the Bobbin 
I purchased a brother sewing machine in June. Everything fine until now. When I wind a bobbin the thread is uneven on the bobbin. More thread on top of bobbin than bottom of bobbin. I've been using this for 7 months now and no problem , whats going on with it?
2/2/2006
AnswerI would need the model number to give you a precise answer, however, in most cases, the disc-like spring that is located on the top of the machine that you wrap the thread around before you go to the bobbin sometimes raises or lowers by vibration. The remedy for this is to locate the screw that holds the round spring-like disc and by trial and error, move it up and down until the bobbin winds evenly. If you do not want to do this, just guide the thread on with your finger- that is my easy way of doing it. It sounds simple, but it works.

Thank You,
Industrial Sewing Machine Man

RE:
It is a Brother XR-65. When you talk about guiding the thread do you mean as I fill the bobbin? confused, Linda P.S thanks for the reply so fast

RE:
Dear Linda,

Knowing the model number, that is your problem. Just guide the thread onto the bobbin while it's winding with your fingers.

Thank You,
Industrial Sewing Machine Man

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QuestionBroken Gears??? 
I am so excited about your web site. What a great resource for avid sewers like me! I was given a Singer touch and sew model 638. The machine seems to operate, but the self-winding bobbin, will not wind. I have meticulously checked the manual so I believe it is threaded correctly. A repairman said the machine may need new gear(s) and the cost to repair would be about $120. Does this sound about right? Would it be a sound investment for a model this old or should I not waste my money?

Thanks for any information you can provide.
Anne
2/2/2006
AnswerDear Anne,

If the machine is not sewing, then yes, the gears are broken. Your machine is a very good machine and I feel that it is worth that amount of money to repair. If it is sewing, and the problem is just with the bobbin winder, then it is not the gears, and I would need more information to be able to help.

Thank You,
Industrial Sewing Machine Man

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QuestionZig-Zag Trouble 
I have a Sears-Kenmore model 1410 (zig-zag sewing machine)-very old-
It worked like a charm up until recently. 3 years ago I started a quilt, then put it away due to schedule problems. Last month I pulled it out to finish it and now I cannot get the zig-zag funtion to work. Other than pushed down a shelf, the machine hasn't been touched since the last time I used it. I tried all the other stitches and the machine will do the back and forth motion, but not the across "zig zag" motion. the stitch width and length control all work, and I am following the manual exactly. Any suggestions?
Thank you soooo much!

My cold body awaits your answer :)
Dana
2/2/2006
AnswerDear Dana,

Your machine is frozen from sitting so long. You will need to service your machine. Oil the moving parts and heat the moving parts up with a hair dryer and that should free things up.

Thank You,
Industrial Sewing Machine Man

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QuestionMotor Hums, But Needle Remains Motionless 
I just recieved a Singer 1725. When I step on the pedal, the motor hums but the needle remains motionless. When I attempt to turn the hand wheel by hand, it too remains motionless. Please help! Many thanks, Apryl
2/2/2006
AnswerDear Apryl,

Is the bobbin winder on- meaning pushed to it's farthest point to the right? If so, turn it off, that is causing your problem. If not, please respond and I will help you from there.

Thank You,
Industrial Sewing Machine Man

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QuestionSerious Sewing Machine Issues 
Hi There,

I just bought a brand new kenmore brand sewing machine from sears.

Not being very knowledgeable on the use of sewing machines, the first thing I did was read the manual. I read over and over it, and fdetermined how to thread the machine properly, as well as how to thread the bobbin properly. Once I felt I had accomplished those two tasks, I figured I was ready to sew.

On my first try, I had a similar problem to alot of people who have already written in --- the top thread got all caught up and tangled underneath the machine (where the bobbin goes). Looking back to my manual, I decided to try some troubleshooting options, and came to the conclusion that my tension was off. I read in great detail how to adjust the tension on both the top thread and the bobbin. After about a million attempts, I finally got the machine to
the point that the tension looked right, and the thread didn't get caught.

Assuming the problem had been corrected, I again tried to sew. Everything was fine until I tried to reverse-stitch. It seemed that every time I tried to reverse, the thread would get all caught again. I tried again to fine-tune the tension, and I double checked that the machine was threaded correctly, and that the needle was put in correctly, and everything seemed okay. When I tried sewing again, I hit the same roadblock when trying to reverse.

This time, so much thread got caught undreneath that removing the bobbin was not enough. I had to take a thick metal ring, and a half-moon shaped metal thingy out from under the machine to get at all the thread (and in doing so, I seem to have gotten oil all over my hands).

So NOW, I seem to have quite a list of problems that need correcting:

1) How do I correctly put the half-moon piece, and the metal ring back into the bobbin compartment area?

2) Is there any specific points I should know about adjusting the tention that might not be covered in my owner's manual?

3) How can I make it so that I can sew forward and in reverse with ease?

Thank you very much for your time!

Angelina
2/1/2006
AnswerDear Angelina,

Your oringinal problem before you adjusted the tension was that your machine was not threaded correctly. You must try to reset the tensions the way that they were originally before you started adjusting them.

Now that that's out of the way, we'll reassemble the bobbin case area. First of all, remove all threads and put your pieces in a row: you should have a bobbin case, a half-moon shaped piece of metal, and a round piece of metal with two bumps facing upwards. Now, take the half-moon shaped piece of metal, known as the hook, and looking inside the machine, place it opposite the other half-moon shaped piece of metal, known as the driver, and make a circle. Then take the round circular piece with both bumps on either side and place it inside the housing and then move the left ear to the right to snap it in place and the right ear to the left to snap it in place. Now put your bobbin inside the bobbin case and tug on the thread. Be careful not to put your finger on the spring on the bobbin case while you are tugging the thread- the pressure that you feel should be firm, continuous, but not tight. Use this as a starting point. Install the bobbin case, re-thread the machine with great care, and sew. Now, inspect your stitch. If you are getting big loops on the bottom of the material, you are threading the top part of the machine wrong. Keep re-threading it until you eliminate the loops.

If you cannot rid yourself of the loops, then your only alternative is to return to where purchased the machine and have them show you how to thread the machine. If you do eliminate the loops, look at the bottom of the stitch on the material, and if the bottom thread is a straight line, loosen the tension on the bobbin case in small increments until you accomplish a good-looking stitch. Good Luck.

Thank You,
Industrial Sewing Machine Man


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QuestionBlack Marks on the Material 
Hi!

My Singer touch and sew 750 was just serviced so now everything works, BUT the (i think they are called) feeder dogs are leaving black streaks on my fabric. What can I do? Is this a part I can buy and replace? Is it even worth keeping this machine? I bought it for 25, fixed it for 50 more, and just want to sew already!

Thanks,
jina
2/1/2006
AnswerDear Jina,

Yes, you need to replace the feed dogs. They are part number 181843 and are available on www.sewingandvac.com

You can replace them yourself, it is not difficult. The person that serviced your machine should have replaced the feed dogs. Just my opinion.

Thank You,
Industrial Sewing Machine Man

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QuestioneBay and My Singer 1036 Issues 
I recently purchased a Singer Creative Touch 1036 off of Ebay. I was led to believe the machine functioned properly; it does not. I'm hoping you can give me an idea of what is wrong with it.

Only after thoroughly cleaning lint globs from the bobbin area and under the machine (my mom took the bottom plate off and cleaned in there), did the machine run at all. The pattern stitch selector was reluctant to move at all, however we got that loosened up and it moves to all the stitches now.

We had the machine running well for about 20 minutes. We tried all the stitches; all worked well. Then I began zig-zagging some items. In the middle of this, I could hear something slip, and now only the straight sitch will lock into place. In zig-zag mode, when the needle moves to the left, it slides into place, moving the fabric with it. It does a straight stitch relatively well, though it still looks a bit "wonky" at times. On no other stitch, however, will it lock into place.

Can you give me any idea what is wrong with it? Is it something I can mess with myself, or is it best left to professionals?

Thanks so much,
Amanda

I am, however, more than a little disappointed in the machine itself. The description in the auction led me to believe that the machine was functioning well. "IT HAS TWELVE BUILT IN STITCHES THAT ALL FUNCTION WELL." This is FAR from the case. While the machine _ran_ when I initially plugged it in, it was only after extensive cleaning (including removing the bottom plate to remove lint balls from inside) that I was able to get the machine to produce an even straight stitch.

Unfortunately, that is all it will do. There is clearly something mechanically wrong with the machine; the cams for the various stitches will not lock into place. A straight stitch is the _only_ stitch that it will do (and even that is if-y sometimes). It will not even perform a proper zig-zag (it tries, but since it seems the cam will not lock into place, it is not right).

In order to to get this machine fuctioning, I am definately going to have to it to the shop. That is a $50 charge just to set it on the counter; who knows how much it will cost to actually fix it. I'm less than thrilled with the idea of spending more to _fix_ the machine than what it actually cost. ESPECIALLY given that the item's description led me to believe that the machine fuctioned properly.

2/1/2006
AnswerDear Amanda,

Unfortunately, from your e-mail it sounds to me as if the cam stack gear is either stripped or slipping and you are looking at over $100.00 to repair. I strongly suggest reporting this incident to e-Bay and the institution in which you paid the e-Bayer with, ie. Visa, Mastercard, PayPal, etc.

Thank You,
Industrial Sewing Machine Man

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QuestionBobbin Thread Will Not Pick UP 
I just bought this machine second hand and it seemed to work just fine while testing it out. Now I go to sew my first project and the bobbin thread will not pick up no matter what. I have tried rethreading, changing the bobbin, changing out both needle and bobbin thread, and changing the needle, all to no avail. Any ideas on what to try next. I don't even think we have a local repair shop. Any ideas would be appreciated.


MELANIE
1/31/2006
AnswerDear Melanie,

I need more information to be able to help you. If it worked when you tested it out, unless the user did something, the machine should work the same. Did you do anything to the machine, ie, jam it somehow, bump it, try to adjust something? If so, let me know and I will better be able to determine what is damaged, if anything. If you don't have a local shop nearby, you could ship your machine to me and I will give you a free estimate. Try the simple things first though. Let me know.

Thank You,
Industrial Sewing Machine Man

RE:
Dear Tom,

The only thing I did that could have done this was try to use one of my singer bobbins from an earlier XL version. Would that have done it? The ones in this machine are plastic, and the ones in the older machine were metal, but they were the same size, and since I have over 50 filled bobbins from the old machine, I thought I would be able to use the thread from them, even if I couldn't refill them. If that's the case, will it just be a matter of having a service place reset the timing? And if it is, I swear I have learned my lesson forever. : ] Melanie


MELANIE

RE:
Dear Melanie,

The bobbins do not have anything to do with it. Check all of the elementary things before going any further- make sure that the needle is in correctly, check the threading and if the problem persists, the only other suggestion that I have would be to take it to a qualified mechanic in your area. Or, like I said in a previous e-mail, you could always ship it to me for a free estimate. Let me know how it turns out.

Thank You,
Industrial Sewing Machine Man

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QuestionSinger 237 Not Making Stitches 
Even though I have threaded and retreaded the needle and the bobbin not a stitch will be made, just holes in the fabric.

My sewing machine is Singer Model #237 and is about 35 years old and it had not been used in a few years.

Is this something I can fix on my own with instruction?

I appreicate your help!
1/31/2006
AnswerCheck to make sure that the needle is not in the machine backwards.

Thank You,
Industrial Sewing Machine Man

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QuestionThread Clumping 
Hey,

I am a beginner, and my fashion design teacher let me borrow an old sewing machine till spring, to practice on. It used to work fine for a day or two, and then it started having problems. After I re-thread the machine, and fix the
bobbin, I start a few stitches....and then it stops, and I look under my fabric, and there's a big clump of thread.

I've rethreaded by machine so many times, yet I don't know what to do. I read somewhere about raising feed dogs or something, but I don't understand.

Can you please help me quickly, because I have to finish these pajamas as a present for my mother.

Thanks for your help!

-Ritika
1/31/2006
AnswerYou are threading the machine incorrectly.

Thank You,
Industrial Sewing Machine Man

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QuestionDifficult-to-Turn-Handwheel! 
I recently got my Kenmore 148.15600 out of storage and before even threading noticed that the wheel on the right side of the machine that can manually move the needle up and down (clearly I am a novice and don't know the techincal term) is very hard to turn. I checked to make sure that there was no thread tangled around the bobbin and everything looked fine. There were no hang ups in the thread anywhere. Is there another place that I can look to see what the problem might be? Could there be a belt that is worn out or something else that I am overlooking?

thanks for your time,
kari
1/31/2006
AnswerDear Kari,

Your machine needs oil and good service.

Thank You,
Industrial Sewing Machine Man

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QuestionSinger 6412 Won't Stitch 
I HAVE A SINGER MELLENNIUM SERIES, MODEL 6412. I HAVE HAD THE BOBBIN CASE REPLACED AND MACHINE SERVICED TO THE TUNE OF $125.00.

THE MACHINE STILL WON'T MAKE A STITCH. THE REPAIRMAN HAS SINCE GONE OUT OF BUSINESS.

I KNOW IF I COULD GET THE UPPER AND LOWER THREAD TO KNOT, I WOULD BE ABLE TO SEW.

CAN YOU MAKE SUGGESTION.
THANK YOU
MOTHER LOUISE
1/31/2006
AnswerDear Mother Louise,

Check all of the simple things first: the threading, the needle, etc. The flat side of the needle goes to the opposite side of the last thread guide. Try this first, if you have no succes, please send me a picture of the bobbin case area with the bobbin case out of the machine and the needle in its lowest position and I will try to help you.

Thank You,
Industrial Sewing Machine Man

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QuestionSinger Touch & Sew 756 
While sewing on my Singer Touch and Sew 756, my top thread suddenly began looping on the under-side of the fabric. I have tried re-threading the machine, putting in a new needle, trying new thread and cleaning and oiling the machine. In order for the stitch tension to be balanced, the bobbin tension must be as low as it can go and the top tension must be as tight as it can go. Also, this only works on smaller stitch lengths: 9 or above.

Is this a timing issue? How can I fix this? Also, do you know of any instructions for sewing machine repair on the internet?

Thank you, your FAQ is great!
AnswerCheck the feed dogs on your machine- the rubber may be worn off and you may need to purchase new ones. If after inspection, you need to purchase feed dogs for your machine, they are available on www.sewingandvac.com



Thank You,
Industrial Sewing Machine Man

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QuestionKenmore Tension... 
Sir., I am new to the sewing machine. I got one for christmas . It workss great. I found a Kenmore sewing machine at a thrift store for $5.00 . great deal I think. I need to know where the tension thingy is on it. I worked with the machine and got it to run but the theard on the top is loose. I don't know if I am thearding it right or what. Ofcourse it did not have a manual with it. Can you plaese help.Thanks.

I LOVE your site!
Sandy
AnswerWhat make and model machine do you have? Send me a picture of the machine pasted onto an e-mail so that I can help you.

Thank You,
Industrial Sewing Machine Man

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QuestionKenmore Sewing Backwards!? 
I have a 30 yr old Kenmore. Always worked fine until I cleaned and oiled it two days ago. Now it only sews in reverse! The reverse button is not engaged, but when I engage it (push it in) it still sews backwards (which it should...I was just trying to test to see if it were stuck).

I cannot imagine what I did as I have cleaned and oiled it many times in the past.

Do you have any suggestions?

Thank you, Roberta
AnswerIt sounds like your reverse mechanism is frozen. You will need to take the bottom of the machine off, locate the reverse mechanism which is usually in the center of the lower shaft in the middle of the machine, and oil, service, and work it free. This should solve your problem. If my information does not pertain to you particular machine, please send me a picture of it with the base off so that I can help you.

Thank You,
Industrial Sewing Machine Man


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QuestionBobbin Holder Isn't Rotating?!? 
Hi-
I have a Kenmore new model sewing machine and I recently changed the bobbin and started to sew and the bobbin doesn't seem to be rotating as it should. I lifted everything out and cleaned in there and the bobbin holder doesn't seem to be rotating and as soon as I start to sew, it "locks" up and won't move. any ideas? thanks, jill
AnswerDear Jill,

The bobbin case is not supposed to rotate. Maybe I am misreading your problem?

Thank You,
Industrial Sewing Machine Man

RE:
Hi- I don't really mean rotate but it moves slightly and releases the thread out of the bobbin - I watched it just a slight movement to the right and hits a little notch like piece, but when it got stuck it didn't move at all, and this is what made it "lock up". that is the only way i know how to describe it, not being very mechanically astute. thanks so much for helping! I have had such bad luck with machines in the past, that it is very discouraging. the machine has only been used a few times. the only thing I can think of is that dust collected in there or it needs oiling or something like that, but can a dusty machine or one that needs oiling cause problems where the machine malfunctions? Thanks again, Jill S.

RE:
Dear Jill,

You are threading the machine incorrectly. The upper thread is looping on the lower part of the machine and is getting caught in the hook/race area. The remedy for this is to first remove the bobbin case and bobbin. Looking straight at the bobbin area, you will notice two ears on either side of the silver circular piece that surrounds the bobbin case. Push the right ear to the right and the left ear to the left, and pull the metal silver ring out. There is thread stuck in there. You might not see it until you pull the hook (half-moon shaped metal piece) out of the machine. Once you remove that piece, inspect it for lint and dust, brush and blow it out, re-install the half-moon shaped metal piece, re-install the siver ring (the race cover). Make sure that you press the right ear back to the right and the left ear back to the left to lock it into place. Re-install the bobbin and bobbin case. Now is the time that you have to make sure that you are threading the machine correctly. A test for this is when you go from the spool pin, draw the thread to the left to the first thread guide, draw the thread down, under and around the tension unit- making sure that you pick up the spring on the tension unit and making sure that the thread is in between the disks. Make sure that you thread this part of the machine with the presser foot in the UP position. Take the thread up to the silver eyelet (takeup- the part that goes up and down). From that point take the thread and tug it slowly, put the presser foot down. If you feel a drag on the thread, then you have threaded it correctly. If you do not feel a drag on the thread, then take the thread off and start again. Good luck.



Thank You,
Industrial Sewing Machine Man

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QuestionTailor Sewing Machine Problems 


I haven't been able to get a smooth, even stitch when straight sewing. Either the top thread or the bobbin thread is slightly loopy and loose. It does this with all types of fabric. I have played with the tension after trying to use the machine with the factory setting for a while but haven't had any success.

The top thread also doesn't move smoothly through the thread guides or tension discs--it almost feels as if the metal isn't smooth. That would make sense if the machine is a downgraded version.

I also can't get a satin zig zag stitch but I suspect that the machine just doesn't have that capability.

I would very much appreciate any suggestions.

Thanks,

Jona
AnswerDear Jona,

The symptoms that you have given me in your e-mail suggest all end-user problems that need to be addressed by learning the adjustments on the machine.

Thank You,
Industrial Sewing Machine Man

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QuestionMy Featherweight 132Q Problem- 
My new sewing machine will not sew. When I step on the foot control the motor is running but the needle is not moving. The hand wheel is very hard to turn and will not turn enough to bring the needle up.......HELP! Thank you, Kathi
AnswerYou need to give your machine a good service.

Thank You,
Industrial Sewing Machine Man

RE:
sew vac doctor, T

This sewing machine is brand new out of the box. Never been used. Can you help me find a store that carries the singer model 132 featherweight?
Thank you

RE:
I suggest taking it back to the person that you bought it from. If you need to find a local retailer, call 1-800-4-SINGER.

Thank You,
Industrial Sewing Machine Man


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QuestionWhat Caused My Gear to Break? 
Dear Sir,

My Singer 457 broke yesterday while I was sewing. I have determined that there is a broken gear at top of vertical shaft. One third of the teeth on this gear (graphite?) have been chewed away. The intersecting white plastic gear seems fine. I am not certain what caused these teeth to become chewed away. It seems that the vertical shaft stopped rotating (blocked?) and the white plastic gear stripped the graphite gear. Is this likely? What would cause the vertical shaft to block?

My father who is a car mechanic (and very handy) has been assisting me over the phone (while looking at my Mom's Singer).

Of course now I must replace the gear at the top of the vertical shaft. Do you have any tips? Also, do you believe that will fix the machine or is the root cause of the problem likely something else? In other words, should I be trying to figure out what caused the vertical shaft to stop rotating?

Susan Zegray
AnswerDear Susan,

Jamming of the bobbin case is most likely what caused the stoppage of the shaft. Just replace the gear and you should be fine. If you need any assistance with that, let me know.

Thank You,
Industrial Sewing Machine Man

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QuestionBobbin Jamming 
I recently bought a Singer model 500A from a 2nd hand store over 3 hrs. away. I paid very little for it but I am having a lot of trouble with the bobbin jamming up. I have taken it out and turned it (the bobbin) around and it still does it. Any suggestions?
AnswerRe-thread the top of your machine.

Thank You,
Industrial Sewing Machine Man

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QuestionNeedle Goes Through Fabrifc But Doesn't Make a Stitch 
Good Morning!

I was given a Sears Kenmore machine. I cant find a particular make or model on it, itsimply says "Sears Kenmore". The problem is the machine turns on and appears to be sewing but nothing happens. The needle goes through the fabric without actually making a stich.
Thanks for any feedback,
Lisa
AnswerIt sounds as if your machine may be out of time. I would need to see a picture of the machine to be able to help you further.

Thank You,
Industrial Sewing Machine Man

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QuestionSmelly Machine 
Dear industrial sewing machine man,

I have a Singer sewing machine model 6212C. It is hardly ever used these days. I took it out to do some hemming and noticed a pretty distinct smell start to permeate the room. We all figured it probably needs oil. Like I said, it is hardly ever used.

What do you think?

Lois
AnswerDear Lois,

If the machine has not been used in while, it most definately needs to be serviced.

Thank You,
Industrial Sewing Machine Man

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QuestionMaterial Got Pulled Down Into the Bobbin 
Dear industrial sewing machine man,

I just started to sew a seam and the material which was thin got pulled down into the bobbin casing. I was able to get all the material out. I took out the shuttle and cleaned out the race. Now, the bobbin doesn't catch. It doesn't appear that the material bend or broken anything. I'm clueless as to what the problem is. Could you please help? Thanks, Barbara
AnswerDear Barbara,

Unfortunately, it sounds as if you have slipped it out of time and it is time to take the machine to a mechanic.

Thank You,
Industrial Sewing Machine Man

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QuestionHelp Please 
i have a brother vx-1120 and i have cleaned, rethreaded over and over, put in new needle, adjusted the tension, it will sew ok for a few
minutes and then it sounds like the needle is hitting something and then the thread bunches underneath and breaks. please help
AnswerYou are threading your machine incorrectly.

Thank You,
Industrial Sewing Machine Man

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QuestionCan't Get the Bobbin to Stay In 
I have just purchased a Kenmore Sewing Machine, Model 15202 from EBay. It is new but I just can't seem to get the bobbin to stay in. When I opened that section the bobbin holder and the outside rim popped out. How can I get the bobbin case, bobbin and outer rim to stay put?

Any help you can offer will be appreciated.
AnswerSend me a picture of your machine and I will be able to help you with this question as well as the value of your machine.

Thank You,
Industrial Sewing Machine Man

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QuestionGear Problem? 
my elna super 62 will sew straight stitches beautifully...

but will not sew any of the other stitches that seem to be available...

it only came with one additional cam disc... that doesn't work either... can you tell me if it might be a gear problem? Is it that something I can possibly replace myself (I saw that the cam gears and hook (?) gears area available on a webiste for under $20 each.

I do so want to get it running with the other stitches available... I was quoted $195 for labor and $39 for parts from a sewing center to replace a "gear" they didn't state which gear?

Can I do this repair myself...(I'm very mechanically inclined)...
AnswerIf you are still getting a straight stitch it is the cam stack gear that is broken. To be perfectly honest, it is quite a difficult job- I believe that $195 is an exorbatant rate to pay and $39 is more than double what I charge for that same gear ($18.95). You could ship the machine to me and I will repair the machine for $80.00 + the cost of shipping.

Unless you are very familiar with sewing machines and disassembly, I don't suggest attempting this repair on your own. Let me know if you would be interested in shipping the machine to me.


Thank You,
Industrial Sewing Machine Man

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QuestionBunching Thread 
Hi I recently purchased a Singer 8280 machine and I am sewing ribbon belts. In one night I made four complete belts that turned out perfect! and then when I was moving on to the fifth one..I started having problems. I didn't touch anything..I have the tension set on 3.5 to about 4. somewhere in between those two numbers which is the normal tension setting, and I re did the bobbin a few times and re-thread the top of the machine to what I believe is correct from the manual but the bottom thread still bunches in big loops, while the top thread appears normal. How can I fix this, because it seems I've tried most everything?
Thank you
Please write back
Kirsten
AnswerDear Kristen,

Your machine is threaded incorrectly.

Thank You,
Industrial Sewing Machine Man

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QuestionTiming Problem, Maybe?? 
Hello,

I have a tuff sew elegance 3084. Its been running
without any problems for about four months. Now here's the problem. when trying to thread the machine my needle keeps hitting a plate in bobbin case area. It seems like its off course! is it anything i can do manually??

thanks
Doc
AnswerIt may sound silly, but check to make sure that the needle is not bent. If the needle is okay, I would need to see a picture of the needle frame on your machine to be able to tell you how to adjust it.

Thank You,
Industrial Sewing Machine Man

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QuestionNeed To Adjust 
Hi , I'm having trouble with my lower thread tension. While stiching with white lower thread and black upper thread, the stich shows the white lower thread coming through on the top. I've read i need to adjust my lower thread tension by turning a screw, but can't find what screw i'm supposed to turn. Any help would be appreciated. I have a Brother machine.

Thanks in advance,
Amanda
AnswerDear Amanda,

Which kind of bobbin case do you have? A drop in or push-in? Which model Brother do you have?

Thank You,
Industrial Sewing Machine Man

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QuestionMachine Just Stops Picking Up Thread 
Dear Industrial Sewing Machine Man I have a Kenmore sewing machine it is approximately 10 yrs old. It has a reoccurring problem; the timing goes on it. We have had it fixed several times. It works well for a while then it will just stop picking up the bobbin thread.
Can we fix it ourselves to save the Christmas money?
Thank you
Wanda
AnswerDear Wanda,

Change the needle and re-thread the machine. Then, take a picture of the machine from the front and a picture of the machine from the bottom uncovered and e-mail it to me so that I can begin to help walk you through reparing your machine.

Thank You,
Industrial Sewing Machine Man

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QuestionFeeders Do Not Move 
the feeder for the moving of the fabric do not want to move, what can be done.
the rest of the machine moves fine. ipater
AnswerTake the bottom of the machine off and inspect the inside of the machine. You will most likely find a broken gear in there. If so, let me know and I can get you the correct gear.

Thank You,
Industrial Sewing Machine Man

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QuestionKenmore Machine Problems 
Dear industrial sewing machine man,

This past weekend my father gave me a Kenmore 158 16900 sewing machine.

It has a horizontal bobbin and I have no experience in this type set up. I see no release button or lever and this bobbin seems to need help getting out of it's cozy area which is slightly under the plate where the feed feet are..

ALSO, do you know if this machine is suppose to have accessories? There is a storage area behind the foot and I really don't know why it is there.

One more thing, how can I get a manual for this?

Thank you for your site. It makes for very interesting reading.

I hope you can help.

Sincerely
BZZZ
AnswerThe bobbin should be realatively easy to get out. If it is not, it is most likely the wrong bobbin. Get something small to try and pry it out.

Your machine could have very possibly came with accessories, as most sewing machines do. That is more than likely the storage spot that you are referring to.

As for the manual, I would need to see a picture of the machine to be able to locate one for you since Kenmore never actually produced any machines, rather, they had other sewing machine companies manufacture them and then they slapped their name on it.



Thank You,
Industrial Sewing Machine Man

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QuestionSinger 9020T Bobbin Case Popping Out 
Sir,

I have a model 9020t and the bobbin case keeps popping out as soon as you sew, I checked the bobbin case and ended up buying 3 more bobbin cases, I changed the needle, the thread and the bobbins, the top thread keeps getting caught on something and pulling out the bobbin case, any suggestions?

Mark
AnswerDear Mark,

Unfortunately, I would have to see the machine to be able to diagnose this. It could be the position finger clearance, timing of the machine, or a million and one other things. If you would like to send the mahcine to me, let me know.

Thank You,
Industrial Sewing Machine Man

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QuestionTension Not Set Up Properly? 
HI THERE. I OWN A BROTHER-MODEL #350. MY PROBLEM I BELIEVE IS MY TENSION IS NOT SET UP PROPERLY. I HAVE STITCHES THAT ARE TOO LOOSE OR TOO TIGHT. COULD YOU SUGGEST THE RIGHT SETTINGS
SUE
AnswerDear Sue,

I need a better description of your tension problem to help you further.

Thank You,
Industrial Sewing Machine Man

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QuestionBobbin Winder on Singer 5932 
Hi, My singer machine has been working great for years. Suddenly, without any warning, the bobbin winder stopped working. I'm in the middle of Christmas projects - any suggestions for fixing it at home?

When i engage the bobbin winder, the small rod that holds the bobbin while it is being wound, does not spin - the machine goes through the motions, sounds as if it should be spinning/winding but again, the rod holding the bobbin does not turn. It seems as if something mechanical is not engaging properly. My husband is very handy but after opening the machine, he was unable to determine what was keeping the rod from spinning. Do you have any idea what might be causing this - any idea where we might find a schematic diagram of this particular machine - any suggestions at all? The nearest factory repair center is hundreds of miles away. Of course I could ship the machine but then I likely won't be able to finish my christmas projects. Please help. Thanks in advance for any suggestions you may be able to offer.
Sincerely,
Beth
AnswerDear Beth,

There are two things that could stop it from spinning- either
1: the rod is frozen and needs to be oiled or
2: the rubber ring is not touching the handwheel, in which case just adjust it so that it does.

You should definately be able to correct this problem yourself in your home and be able to finish your Christmas projects.

Happy Holidays!

Thank You,
Industrial Sewing Machine Man

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QuestionBobbin Housing Coming Loose? 
My needle broke on my machine while putting quilt pieces together(just started seaming strips) Now the bobbin housing keeps coming up and loose. I know that it is something simple, but for the life of me can't figure it out. Jams right away as thread is feeding under bobbin.

Thanks so much! Quilt is an anniversery gift, that I waited to long to start!

Kim
AnswerInspect your bobbin case for chips and burrs. If you see any, take them out with an emery board.

Thank You,
Industrial Sewing Machine Man

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QuestionBroken Gear Maybe? 
Hello,

I’m sentimentally attached to this singer touch n sew 758 for it was my Grandmothers. I had the motor replaced a year ago and all was well up until two months ago. I was sewing a bean bag (with beans in it) and the machine broke. Probably because it was too think. Anyhow, I can’t afford the $200 repair estimate they seem to be suggesting. I would like to try to fix it myself. I’m pretty well inclined with this sort of thing. Any troubleshooting ideas.



Thank you.
AnswerTake the covers off of your machine and inspect the gears. If you find a broken gear, I would be happy to assist you in replacing it. Let me know.

Sorry for the delay in responding. We were on vacation and failed to post the notice.

Thank You,
Industrial Sewing Machine Man


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QuestionNeedle Hitting Bobbin Case 
ok I saw a question like mine on board and I looked and mine is not lined up so needle is missing opening and hitting the bobbin case. Is
there a way for me to fix this myself??
Thanks
Sue
AnswerWhat kind of machine do you have? Make sure that the needle is in correctly.

Sorry for the delay in responding. We were on vacation and failed to post the notice.

Thank You,
Industrial Sewing Machine Man

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QuestionHelp! Bobbin Thread Tangles & Machine Gets Stuck 
I have a Simplicity machine. The bobbin thread seems to be getting tangled somehow, after the first coouple of stitches the machine tightens up and won't go. When I go to take the fabric out from under the presser foot, There is a big bunch of thread coming up from the bobbin . It used to do this only once in a while, but now it's like every few stitches and driving me nuts. It doesn't seem to matter what kind of stitch it is...I tried loosening the bobbin tension to no avail. Thanks so much!!!
Marilyn
AnswerRe-thread the top of the machine.

Sorry for the delay in responding. We were on vacation and failed to post the notice.

Thank You,
Industrial Sewing Machine Man

 Top 




QuestionAlthough Needle Will Not Move, Motor Runs 
Dear industrial sewing machine man,

Thank you for your wonderful website.

I need some help in tightening the pulley screw.
I own a Brother Boutique 30 sewing machine, and haven't used it for a while. When I did, I realised that the needle would not move, though the motor runs. I have checked on the machine, and realised that the problem was due to a slightly loose pulley screw, located at the bottom right of the machine, which links the sewing machine motor and the circular belt. Because of the loose screw, the belt cannot move. I can tighten it occassionally, then the machine works for a short while & it would detach itself again. The pulley screw is difficult to tigthen because of it's location (it is difficult to reach & turn the screw driver optimally). Please give me any suggestions how to tighten the screw - like what kind of screw driver to use & which is the best position to tighten it. I hope to save some bucks not sending it to the agent, cause I know the problem, it's just how to work on it.
Thanks so much in advance.

Joyce
AnswerA small thin flathead screw will do the trick. Tighten the screw as much as you can and then crazy glue it- that way it won't come loose again.

Sorry for the delay in responding. We were on vacation and failed to post the notice.

Thank You,
Industrial Sewing Machine Man

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QuestionNeedle Won't Go Up Down with Pressure Foot 
Hi,

I have a Singer 7105 machine. The problem I'm having is the coupling wheel seems to not be gripping and the needle wont go up and down with the pressure foot. It works if I manually turn the the coupling wheel. Can you help?

Thanks
AnswerIt sounds to me like you need a new clutch. If you send me a picture of the coupling wheel, I will be able to determine the part number that is compatible with your machine.

Please do not send the picture as an attachment, as I am unable to open them. Please copy and paste the picture onto the e-mail itself.

Thank You,
Industrial Sewing Machine Man

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QuestionFabric Will Not Feed Through 
I have a basic Kenmore machine; model 158.12270 (circa mid 70's). Has been performing great with occasional use, never been repaired. Now fabric will not feed through (feed dogs don't seem to be grabbing the fabric.) The manual says that an adjustment to the feed dogs might be needed, but does not show how to do that. Any advice? Thank you.
AnswerThe instruction manual shows you the adjustment for the feed dogs, however, I think you have a different problem. It sounds to me as if there is lint and debris caught in between the feed dogs underneath the needle plate. Take the needle plate off and clean out the lint and try it again. That is the most common reason that you would have feed problems. If that does not correct the problem, let me know.

Thank You,
Industrial Sewing Machine Man

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QuestionBobbin Case Will Not Stay in Place 
The bobbin case on our singer 9416 will not stay in place. Does the plastic rim wear down from usage on these bobbin cases? It looks like the bobbin case does not sit in the machine correctly because it is worn.

Thanks
Bill
AnswerDear Bill,

The position finger on the right hand side needs to be adjusted closer to the case. It may very well be bent. If it is bent, it needs to be repaced. You could send the machine to me and I could repair it for you for $29.95 + the cost of parts if necessary + shipping. Let me know if you would be interested.

Thank You,
Industrial Sewing Machine Man

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QuestionKenmore Clutch Problem 
I have a 40 year old Sears Kenmore Model 158.330 sewing machine that my father bought me when I was 17 years old. Machine is basic with backward, zigzag, and a hem stitcher. Machine has sewn everything including leather and never been to a repair shop. This machine requires that you hand turn the wheel (I don't know the proper name, is where you turn a knob to fill the bobbin) when to begin to sew so that there will not be so much pull on motor. This is now so tight (almost locked up) that it will not turn. Machine has been sewing fine. Locked up liked this a couple of days ago and I just messed with it for a while and it sewed ok again. If I release to fill bobbin, motor and belt work fine. Is this a clutch problem? I have never had to repair this machine and I hear nightmare stories about costs. This is a wonderful machine and for the type of sewing that I do I really do not want to replace it. Please advise your suggestions.

Thanking you in advance,
Millie
AnswerDear Millie,

It is time to service your machine. You could either take it to a repair shop and have them do it or you could do it yourself. Take the covers of the machine off, look for the parts that move, and drop a small amount of oil on each part. Run the machine until everything frees up.

Thank You,
Industrial Sewing Machine Man

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QuestionRemoving the Cams in My Viking 6440 
Scratch that last question. I got the cam out, replaced it with another cam, followed the color keys and got NOTHING but a straight
stitch.

How do I use these cams?

Thank you!
AnswerMore than likely the gear system that you are putting your embroidery cams onto is broken. You can tell if this is by removing the cam, looking into the machine at the roundish black plastic that the embroidery cam snaps into. Somewhere on the circumference will be a crack. If this is not the problem, the machine might be frozen. Let me know what you find when you look into the machine and we will go from there.

Thank You,
Industrial Sewing Machine Man

RE:
Thank you for the answer!


There isn't a crack. I wonder if I just don't know how to use the cams. Or if maybe they aren't the right ones. They have white labels, where the originals had brown labels...But the seller told me they would work for any 6400 machine. (Mine is a 6440)


I have never removed the original A cam until now. The machine works perfectly with that cam. Is there some trick to changing cams? I don't REALLY need to do this, but thought it would be fun to try some embroidery stitches after all these years.


Thanks again.


Rebecca

RE:
Dear Rebecca,

If the cam that you are using is for the 6400 series, it will fit your machine just fine. It sounds to me like your machine needs a good service.

Thank You,
Industrial Sewing Machine Man

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QuestionMy Machine Just Stopped Moving Forward 
I was sewing and my machine just stopped moving forward and its not sewing???
I changed the needle, check the spool case, turned it off then on again. I would like to finish my project and use my machine....Help...
AnswerWhat make and model machine do you have?

Thank You,
Industrial Sewing Machine Man

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QuestionPfaff 463 Problems 
Hi Doc,

I am at my witts end, the problem is poor stitch formation, looping under work. Usually solved by increasing upper tension. this does work to a point if tension is set so tight that the thread breaks I get a few good stitches, tension discs set to nearly jam the thread.
Tried the following, purchased service manual, set entire machine to factory specs heaps of gauges and bits. no improvement except machine a lot quieter, Thread being used is DURO M20 poly/cotton corespun. needles tried from sizes 120 to 160 slightly better at 160 but damages canvas being sewn. needle type Lammertz 134-135 DPX5.
Machine sews reasonably well using poly thread 40 using 100 needle but upper tension still seems a little tight to stop lower looping.

Hope you can help

Cheers Gary
AnswerDear Gary,

I would check the timing and the check spring.

Thank You,
Industrial Sewing Machine Man

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QuestionBottom Thread All Knotty and Loose 
Please Help! I have rethreaded and rethreaded my machine thinking that was my problem for my bottom threading being all knotty and lose, my top is fine. I have changed my settings over as many times as I have rethreaded as well.
AnswerSorry, to say, looping on the bottom of the machine does mean that the machine is threaded incorrectly. Re-threading the machine is the only suggestion that I can make without seeing the machine to diagnose something more intricate myself.

Thank You,
Industrial Sewing Machine Man

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QuestionThread is Bunching on Throat Plate 
Could you please help me ? I am sure I have it threaded correctly it will sew without the throat plate, PLEASE HELP, THANK YOU
AnswerIf you are positive your machine is threaded correctly, take the needle plate off of the machine and inspect it for burrs and scratches. If there are no burrs or scratches, carefully re-thread the machine. If there are burrs and scratches, simply sand them off with an emery board.

Thank You,
Industrial Sewing Machine Man


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QuestionSewing on the Wrong Side of the Fabric- 
Hi, i seem to be having a problem with my toyota 4500 sewing machine...it seems to be sewing on the wrong side of the material..im fairly new at sewing and baught this machine with no manual.(cant seem to get one anywhere not even on ebay !).but its fairly straight forward as there are diagrams to show you how its done...but unfortunately when i choose a stitch..it comes out on the reverse of the fabric..it wasnt doing this when i baught it..all stitches were appearing on the side i was stitching..all are formed ok but are underneath the material when i want them to be on top..i hope you can help
thanks in advance
bev
AnswerRe-thread your machine very carefully.

Thank You,
Industrial Sewing Machine Man

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QuestionNeedle Keeps Breaking 
I have a kenmore 385 and the needle keeps breaking seems to be no where to adjust tension and manual is lost doe you have any suggestions. I have cleaned the bobbin compartment and it steel breaks the needle.
Thank you
AnswerDear Pam,

It sounds as if your machine is either out of time or you have the needle in incorrectly. First check to make sure that the needle is in properly. If it is, e-mail me back and let me know.

Thank You,
Industrial Sewing Machine Man

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QuestionFeed Mechanism Question 
I took my Kenmore in for a tune up...I received a call stating that my machine will not sew forward or backward and it will cost $95.00 to repair. Does this sound right?

Scarlett
AnswerDear Scarlett,

It sounds to me as if the feed mechanism is frozen at zero. I suggest before spending $95.00, you should try heating up the stitch length area of the machine with a hair dryer while gingerly moving the stitch selector knob to see if it frees up. Let me know how you make out.

Thank You,
Industrial Sewing Machine Man

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QuestionMontgomery Ward Stitch Selector Knob Won't Turn 
Help! I just had my Montgomery Ward -model 1934 sewing machine serviced. It runs like a dream. However, now I cannot get the stitch selector dial to work. When I turn the dial it just turns and doesn't change stitches. Every few turns it will change, but the number does not mathch up to the stitch I'm selecting. I did take it back and the gentleman said it was just worn out and old, and nothing could be done to fix it. I'm frustrated, because it worked before I took it in to be serviced.(the dial). I took it in because the machine actually froze up on me. Is there any hope? Should I take it to someone else to look at?

Thanks,
Maria in TX
AnswerDear Maria,

It sounds like this pattern selector was forced over a frozen part, which could have stripped the mechanism. I would have to see the machine to see if anything can be done to repair it. Unfortunately, it does not sound positive from my perspective. Let me know if you would be interested in sending it to me.

Thank You,
Industrial Sewing Machine Man

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QuestionVintage Sewing Machine Headache 
I just got for my birthday a Singer sewing machine
model 237 from my soon-to-be mother-in-law... I have asked her how to use it but she said it gave her too many headaches and that is why she gave it away. Anyways...it just doesn't want to stitch right...the top stitch is fine but it seems that it isn't catching onto the bobbin thread and looping...and when I opened it up to look at the bobbin thread it was all bunched up in there. I am a beginner with this and am wondering if it has something to do with the tension...I have no idea ehat it is supposed to be at and I would like info on what I should set the tensions to PLEASE!!!! I just cannot seem to find info
on this machine ANYWHERE online...thanks!!!
AnswerRe-thread the top of the machine making sure that the thread is in between the two disks on the tension unit. Floss it through, if need be. If when you raise the presser foot the tension does not release, you need to let me know that so that I can help you adjust that. Please respond.

Thank You,
Industrial Sewing Machine Man

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QuestionKenmore Will Not Stitch 
I have a kenmore 12014 and it will act like its sewing, but will not make stitches. I have changed the needle, adjusted the tension and changed the bobbin. I do not know what else to do. Any insights? Thanks

Cynthia
AnswerDear Cynthia,

Put a brand new needle in the machine, making sure that it is in the correct position. Re-thread the machine very carefully and you will probably be able to sew again. If not, e-mail me back.

Thank You,
Industrial Sewing Machine Man

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QuestionStitches Look Like Tiny Rail Road Tracks- 
I have an old Singer sewing machine. Don't know what year. It's older than me and I'm 51. Theres a plate on the base with AK452537. I know nothing about the machines working parts. Can you tell me what is causing my stitches to look like tiny rail road tracks on top and bottom stitches fairly neat using a plastic bobbin but with a metal bobbin they're bunched up. It's also puckering the material. Thanks, Mrs. Edwards
AnswerMrs. Edwards,

Try rethreading the machine. Also, make sure that the needle is in correctly. Don't use upholstry thread. If the problem still persists, e-mail me back and I'll see what I can do.

Thank You,
Industrial Sewing Machine Man

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QuestionMy Machine is Making a LOUD Noise! 
I have a New Home Model 920 sewing machine. It sews okay, but makes a loud noise. If I remove the bobbin, bobbin case and the two pieces
holding the bobbin case and clean and oil the area between the two medal pieces, it quiets for a while, but returns. Any ideas what may be the
cause?
Mary
AnswerDear Mary,

When you remove your bobbin case, bobbin, and two extra pieces, the piece that is left in the machine has a spring around it. Check to see if the spring is broken.

Thank You,
Industrial Sewing Machine Man

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QuestionViking 6020 Stitch Selector Doesn't Turn 
Hi,
I just picked up a Viking machine and noticed that it had been dropped and broke the stitch selector knob. It won't hand turn and I'm not sure if something is bent or just stuck or if I'm not doing something right. Everything else is working fine. I took the cam out, but it still won't turn, just barely wiggles. Is there something I'm missing on it to make it turn? Is
there an easy way to fix or check it to see if it's badly damaged or just something simple? I hate to send it to you only to find out it's too much to fix!

Thanks in advance, Kathy
AnswerDear Kathy,

First, take the back off and spray some WD40 near and around the shaft that your cam came off of. Now, heat the back of the machine with a hair dryer on medium heat. After about 5-7 minutes, try to wiggle the stitch selector and you should find it loosening up (BE CAREFUL- don't try to move TOO fast, it will free up in increments). Good luck! Let me know how you made out.

Thank You,
Industrial Sewing Machine Man

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QuestionTouch n Sew Bobbin Problems 
I have a Singer Touch n Sew that came with the house I recently bought. My
mom and I have been sewing a duvet cover; however, after sewing a few
stitches the machine locks up and the thread is wound around the latch that
holds the bobbin in place. At first, this would happen intermittently. Now
it's all the time. Any ideas would be greatly appreciated...
Help!?
Janetta
AnswerIt could either be that the bobbin winder is not shutting off all of the way or there is not enough clearance for the thread to pass by. Either way, you need to have the machine serviced and adjusted.

Thank You,
Industrial Sewing Machine Man

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QuestionTop Thread Breaks 
I have an old singer upholstery machine. I had it cleaned and checked a year ago and have not had the opportunity to use it since. Now when I thread it up the top thread breaks right away. I've tried everything I can think of, but can't fix it. Any suggestions.
AnswerIt sounds to me as if the needle is in backwards.

Thank You,
Industrial Sewing Machine Man

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QuestionProblems with My Machine 
IM HAVING PROBLEMS WITH MY SEWING MACHINE. IT WONT GO FORWARD WHATS WRONG WITH IT. THANK YOU
AnswerI need more information to be able to help you. What make and model machine do you have?

Thank You,
Industrial Sewing Machine Man

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QuestionBottom Feeder Doesn't Raise 
Hi, I have a Pfaff 360 that usually runs like a dream. As I went to use it, the bottom feeder does not raise up above plate level, therefore the fabric does not move. Any suggestions? I have been doing the timing and minor repairs on my own for several years...but can't figure how to fix this. Nothing seems loose, I've taken the plate off, but don't see anything wrong
AnswerAccording to the Pfaff 360 that I have in the back, there are two dials on the lower righthand front of the machine and the one on the left is the feed lifter/drop dial. In one position the feed is up and the other the feed is down. I do not fhink that this is your problem, but check it anyway. I apologize that this seems very elementary and I am sure that you would know that they are there since you stated in your e-mail that you have timed your machine previously. Let me know how it turns out.

Thank You,
Industrial Sewing Machine Man

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QuestionLower Thread Won't Come Up with Needle 
Dear industrial sewing machine man,

My girlfriend and I have a Singer 237 Fashion Mate that won't quite work for us. The lower thread won't come up with the needle, so we can't even start sewing. The thread has come up two times by mistake, but when we started to sew the machine jammed up with the threads getting stuck in the fabric. We're from Sweden so I don't quite know all the terms, but I hope you can understand us!

Thankful for any help!

Gustav & Maria
AnswerDear Gustav,

It sounds to me as if you have the needle in backwards and are misthreading the top of the machine. Replace the needle with a new one and put the flat side to the rightside of the machine and thread the needle left to right. Also, re-thread the top of your machine. If the problem persists, let me know.

Thank You,
Industrial Sewing Machine Man


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QuestionCaught Thread.... 
When I sew the thread gets caught in the thread guide and becomes so tight that I have to rethread it.
AnswerI need more information to be able to help you. What make and model machine do you have? Which thread guide does the thread get caught in? Let me know.

Thank You,
Industrial Sewing Machine Man

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QuestionMy Machine Keeps Jamming 
Hi there...It was working fine 3 weeks ago when I finsihed a project and put the top of the case on..I go in the sewing room yesterday to start a new project while the little one naps (the door is always closed to keep tiny curious hands out..that's why i also lock the cover...lol) and everything was set the same....but now after 2, maybe 3 stiches it's jamming and not doing anything...So I tried again today after pouting about it yesterday thinking I was just tired...LOL...It's still doing it and now I am just mad and frustrated (it's out of warrenty of course)....It's threaded correctly, tension seems ok, it's catching bobbin thread wonderfully...

The bobbin is a drop in bobbin so I took the cover off to see what was up and why it may be jamming...When I manually moved the needle the top thread (it's pink today) was moving over the top of the bobbin (not touching it but somehow moving over it and eventually getting where it needed to be and then it goes right back to it...I don't think that's what it's supposed to do is it????

I just don't have the money right now to get it repaired and hopefully it's something I can fix all on my own....

Thanks so much!!! Can't wait to hear back from you as I really need to get this item made and given to my friend who had her little one earlier than planned...

Gianna
AnswerDear Gianna,

It sounds to me as if your are threading the machine incorrectly. I know thats not what you wanted to hear, however, I think the top of your machine is not threaded right. Re-thread the top of the machine. Let me know how it turns out.

Thank You,
Industrial Sewing Machine Man

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QuestionMachine Runs Slow 
I have a kenmore Model # 385.19153
it sews real pretty but it sews really slow is there any way I can speed it up or do I need to get a new foot pedal??
Thank you
AnswerI would need to see a picture of the receptacle on your machine where the cord plugs in to be able to help you.

Thank You,
Industrial Sewing Machine Man


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QuestionStill Need Help 
I contacted you before and you said that my needle may be in backwards. (I had it with the flat side to the back, so I now switched it to the flat side to the front).

You said my thread may be threaded wrong, so I redid it. You said that my bobbin might be threaded wrong, and sure enough, I opened the side door of my machine and there was a picture of the bobbin threading. I had to flip the bobbin and have the thread coming from the right side of the bobbin. (If that makes sense to you...I hope)

I can now thread my bobbin into my machine. However, the dial on the left side of my machine (next to where I thread down the front of the machine to the needle, not the length and width) was on 4, and it was not sewing on the bobbin side. I changed it to 2 and it sews the bobbin thread. What should this be at, and what is it for? I am guessing tension for threading some how.

Also, what is the proper width and length of stitches? Not sure where to have them set at. I know it has to do with different types of material, because the dial below it shows different colors, and says stretch stitch.

I have a Kenmore (22 stitch?) sewing machine. I can't fine my book!

Any help would be appreciated. By the way, thanks for the tip on sewing over the hump on blue jeans, I'll be sure to try it. I should save on needles that way.

Thanks again.

Wendy
AnswerThe flat side of the needle SHOULD go to the back of your machine. The tension dial should stay on 4 and that should give you a nice flat stitch. As far as the length and the width of the stitch, that is to your preference. For example, find a finished garment that you like the stitch on, measure an inch of those stitches, then adjust your machine accordingly so that your machine stitches the same amount of stitches in an inch. Same thing for zig zag. The dial that says stretch stitch is just that. A stitch that incorporates forward and reverse motion to create elasticity without using elastic thread. I hope this helps.

Thank You,
Industrial Sewing Machine Man

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QuestionManual Dial Will Turn Backwards, But Won't Move Needle 
I recently bought a Singer sewing machine and it was working fine, until one day I took it out of the box and tried to use it. The motor will run, but the needle won't go up and down-- it' stuck. The manual dial will turn backwards but won't move the needle, and when I try turn the dial forward, it won't turn. What is wrong with my machine? Please help?

AnswerTurn the bobbin winder off.

Thank You,
Industrial Sewing Machine Man

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QuestionCan't Get Needle To Catch Thread 
I have a White Sewing Machine. It was running fine earlier, but now I can’t get the needle to catch the bobbin thread. I’ve tried re-threading the needle, using a different bobbin, took apart the bobbin mechanism and cleaned. Do you have any other troubleshooting suggestions I can try?

Thank you,

Chris
AnswerGo through the easy stuff first:

Make sure the needle is in correctly with the flat side to the rear of the machine, make sure to thread the upper and lower portions of the machine correctly. If this does not solve your problem, please respond.

Thank You,
Industrial Sewing Machine Man

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QuestionDo I Have a BIG Problem? 
I am very happy sewing with my older machine since I bought the foot control from your company. Thank you again.

I have another problem. A young couple gave me the sewing machine above. It was probably their parents as it looks old. It works great but ONLY IN REVERSE. It has the automatic reverse pattern discs. There is a Reverse Stitch push button that does nothing whether pushed in or left in the out position. I think it is for bar tacking?

Do I have a big problem and one too costly to repair? If it is an easy fix, please tell me the price of part needed.

Thank you for your help.
Anita
AnswerDear Anita,

I don't think that it needs a part. It sounds to me as if it needs the old hair dryer and oil trick. Take the lid of the machine off and point a hair dryer into it while gently working the reverse button and the stitch length knob until it frees up. Then service that area with oil and oil the rest of your machine and that should do the trick.

Thank You,
Industrial Sewing Machine Man

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QuestionI Was Hemming Blue Jeans and..... 
I have a Kenmore sewing machine. I was hemming blue jeans, and when I got to the seam it was too bulky for my needle to go through, so I helped it along by turning the wheel. Worked fine, then needle broke. I replaced the needle, tried again. Then the thread was all bunching up on the underside of the material. Then I took out the bobbin, undid the screw on the metal plate and removed it. I pulled out the bobbin holder(?) It was full of dust balls all inside this cavity. Cleaned it all out. Put back together, same problem, broke needle, replaced it etc. Repeated above. Now all back together, and the thread won't feed from the bobbin. Did I put the bobbin holder in wrong? Is there a wrong way? I left the metal cover off and turned the wheel to see why it wasn't picking up the thread, not sure why, cause I don't know how it was in there to begin with! The metal lid fits over top, so I assume the bobbin holder is in there properly? When in doubt, ask a pro! So help, please.
AnswerIt sounds to me as if you have your needle backwards and when the thread bunched up it was an indication that you mis-threaded the top of the machine. A little trick to going over bumps on jeans (it may sound silly) is to take the bump and put it on the corner of a solid table and beat the heck out of it with a hammer. That will not only lower the bump, but it will loosen the tightness of the sizing in the material when it was new. Let me know how you make out.

Thank You,
Industrial Sewing Machine Man

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QuestionMy Viking Will Not Go In Reverse- 
I have an old Viking sewing machine. It doesn't go into reverse, although it is perfect in every way...but old, like me. Suggestions.
Thank you.
G. Klein
AnswerI need more information to be able to help you.

Thank You,
Industrial Sewing Machine Man

RE:
What kind of information would be helpful. The button that I push to put the machine in reverse does not work. Is that helpful information?
thanks
GKlein

RE:
Dear Gloria,

You need to take the back of the machine off and point a hair dryer inside and work the buttons until they move freely. If this does not help, it sounds as if you have spun the buttonholer out of position and there is really no way for me to tell you how to repair that through e-mail. You could however, ship your machine to me and I will repair it for $29.95 + the cost of shipping. Let me know if you would be interested.

Thank You,
Industrial Sewing Machine Man

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QuestionPfaff 260- Thread Jamming 
Dear industrial sewing machine man,

Thank you for your web site. I bought a Model 260 Pfaff sewing machine from an estate sale; however, did not try to use it until after I retired which was at least three years later. I carefully oiled the machine according to the manual and threaded it from the instructions; however, it will not sew without immediately jamming the thread; the bobbin thread will pull through from the bottom fine, the needle is a front facing needle. I would appreciate any suggestions that you have.

Thank you very much.
AnswerIs there a bunch of thread stuck in the bottom? Does it jam on the first stitch, the second, etc? I need more information to be able to help you.

Thank You,
Industrial Sewing Machine Man

RE:
Dr. SewVac: I again rethreaded the machine according to the instructions just to be sure it was threaded correctly; checked the bobbin again; the bobbin thread comes up from underneath just fine; the thread does not knot up a lot underneath; now I am not getting a stitch except for a long single piece of thread on top and not much on the underside; also, the needle became unthreaded, I am using cotton covered polyester thread in both the upper threading and in the lower bobbin thread. Thank you for responding and I really appreciate your help. Also, I put in a new needle; it was bought at Hancock Fabrics and it is a size 130 needle which is flat sided and eye of the needle is facing front as was the needle that was replaced. The needle is a Universal Schmetz designed for light fabrics like cotton. The machine is not jamming now; however it doens't make a real stitch; just a long top thread. The bobbin thread seems to be fine because it pulls through just fine even after the thread broke.
thanks again.

RE:
This is a very unusual problem. I have never heard of a Pfaff 260 going out of time. You are going to have to take the needle plate off, presser foot off, bobbin case out of the machine. With the needle in the lowest position, take several picture of the bobbin case and needle and e-mail them to me. Please paste the pictures onto the e-mail itself as I am unable to open attachments.

Thank You,
Industrial Sewing Machine Man

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QuestionThread Is Not Catching 
Hello,

I'm having problems with my Kenmore. I put the bobbin in according to the directions, but the thread is not catching. There is a part going around, but the bobbin itself is not turning.

Any thoughts?

Regards,
AnswerDear Yolanda,

Make sure the needle is in the machine correctly- all the way up into the needle bar, make sure that it is threaded correctly, etc. If this all checks out ok, take the bobbin case out of the machine. There are two ears on either side of the bobbin case- turn the left one to the left and the right one to the right. Remove the silver ring, and inspect the piece of metal that the ring came off of (looks like a circle with the top cut off). You have to locate the hook which is the piece that looks like a half moon inside the big round metal piece. Locate the tip of it, turn the handwheel toward you until the needle is in the lowest position, at this point the tip of the hook should be flush with top of the left side of the cut off circle. If this is not so, your machine needs to be re-timed. If that is the case, I would need to see a picture of the bottom of the machine so that I am able to determine what needs adjusting.

Thank You,
Industrial Sewing Machine Man

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QuestionTension Too Tight 
Hello,

I have a Kenmore 158.1765 model, and the tension is way too tight. I've dialed it down to 0 and I can still see the bobbin thread on top of the fabric. Is there a way to adjust the bottom tension? I've dusted, oiled, rethreaded, changed the needle and the bobbin, and everything else I can think of. Is there anything else I could try before I call the pros?

Thanks,
Ruby
AnswerPut your top tension on 4 and tighten your bobbin case accordingly. Before you do all of this, check to make sure there is no thread underneath the bobbin case.

Thank You,
Industrial Sewing Machine Man

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QuestionMachine Will Not Go In Reverse 
I have an old Viking sewing machine. It doesn't go into reverse, although it is perfect in every way...but old, like me. Suggestions.
Thank you.
G. Klein
AnswerI need more information to be able to help you.

Thank You,
Industrial Sewing Machine Man

 Top 




QuestionMosre Selectors Will Not Move 
My cam and pattern selectors will not move. The machine has been setting for a while.
AnswerTake the covers off and heat the upper part of the machine with a hair dryer. Work the parts until they free up and then lubricate the machine. That should do it.

Thank You,
Industrial Sewing Machine Man

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QuestionSinger 132Q Making SO Much Noise! 
Hi,

I have a Singer 132Q Featherweight machine, and it recently began making a VERY loud noise, which I discovered was from the thread take-up lever hitting against the outer plastic case. I took it apart and watched it while I turned the wheel, and it seems to be working irregularly, sometimes hitting inside parts (as well as the outer case) and sometimes not. Is there any adjustment I can make myself, or do I need to bring it in for repairs? It is not an expensive machine—is it even worth fixing? Thanks for your help.



Jill
AnswerDear Jill,

Look for wrapped thread caught in the connecting links in the machine (the link that connects the needle bar to the balance wheel). Remove the thread and that should solve your problem.

Thank You,
Industrial Sewing Machine Man

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QuestionWill Not Sew Without Bunching 
Thank you for your web site. I bought a Model 260 Pfaff sewing machine from an estate sale; however, did not try to use it until after I retired which was at least three years later. I carefully oiled the machine according to the manual and threaded it from the instructions; however, it will not sew without immediately jamming the thread; the bobbin thread will pull through from the bottom fine, the needle is a front facing needle. I would appreciate any suggestions that you have.

Thank you very much.
AnswerIs there a bunch of thread stuck in the bottom? Does it jam on the first stitch, the second, etc? I need more information to be able to help you.

Thank You,
Industrial Sewing Machine Man

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QuestionFeed Dog Not Feeding 
Dear industrial sewing machine man,

I am using a very old sewing machine, a Kenmore model 148.13103. The feed dog is not feeding the fabric properly. The fabric remains immobile and will not move forward. I observed the mechanism and the feed dog will only move up and down, but not forward to push the fabric through. Do I need to take my sewing machine to a mechaninc, or is there something I can do to fix it at home?
Thank you, Deborah
AnswerDear Deborah,

You have a combination problem of your feed dogs and stitch length are frozen. Take the lids off of your machine, inspect the interior as much as you could, heat the machine on both ends with a hair dryer, be careful because the machine will get very hot. Keep working the stitch length dial or lever until it starts to free up. Then inspect the mechanism that controls the feed dog. Heat that with the hair dryer and work that until it frees up. Then lubricate the machine and that should solve your problem.

Thank You,
Industrial Sewing Machine Man

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QuestionMachine Won't Sew Zig Zag 
My machine works fine but it won't zig zag. This occurred after a maintenance. Did something become unattached. Thanks for you help.
Carol
AnswerDear Carol,

If it did zig-zag before the maintainence, then your needle is now in backwards.

Thank You,
Industrial Sewing Machine Man

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QuestionThread Catching 
I have just fixed the thread breaking problem I had, to come across a new thread breaking problem. The thread is wearing itself thin and making a grinding noise coming through the tensioner. We took the tension plates out to see if there was anything catching inside and found nothing, but the thread pulls through smoothly for a few revolutions and then catches. After several catches the thread is so thin it snaps while stitching. It also breaks on every backstitch reguardless. What could cause this to happen?

thanks
AnswerEither the needle is in backwards or your thread is too thick for the eye of the needle.

Thank You,
Industrial Sewing Machine Man

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QuestionVery Noisey Viking 6440 
Hello,

I have a Husqvarna Viking 6440. I used this machine back in the 70's alot, then used sporadically for awhile. It has been stored for a good 10 years. I decided to make quilts for my grandkids for Christmas and dug out the old Viking. It is making a lot of noise, still sews OK but I am wondering if it is OK to use. This is a "self oiling" machine and I am wondering if being stored for such a long time has hurt the machine.

Thank you,
Ann
AnswerDear Ann,

You need to service your sewing machine. Anytime a sewing machine sits for a long period of time, it is always best to have it serviced, as not using a sewing machine can really damage it.

Thank You,
Industrial Sewing Machine Man

RE:
Hi There, I don't want to be a nuisance but just what can be damaged? I had an old Singer 301A, I could use it, put it away for years, take it out and oil it and it ran like a new one. Boy, I wish I still had that machine. I don't trust the "no oil" machines. What could have happened to it? I will have to drive many miles to bring this machine to a Husqvarna dealer. :( Thanks for your reply!
Ann

RE:
Dear Ann,

The damage that I am speaking of is caused by dried up old oil lodging itself in the very small mechanisms in the machine. When the parts are not lubricated, they tend to stick in place which requires extensive service on the machine, not only to free these parts up, but to also bring them back for adjustment.

I'm sorry that this machine was presented to you as a "self-oiling" machine, because in all reality, it is not. The only true "self-oiling" machines out there are industrial machines.

You are not a nuisance at all, if I can help anymore in any way, just drop me an e-mail.

Thank You,
Industrial Sewing Machine Man

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QuestionHow To Oil My Machine?! 
Hi there,

I had bought a new Brother Sewing Machine, model # XL 6452 two months ago. I'm ready to use the machine now but would like to oil it first before I begin sewing. I read the instructions manual over and over and no where does it say how to oil your machine. I like to perform minor maintenance on sewing machines but I am little concern as how I should oil my new XL 6452. Please advise as I am desperately curious on how to add oil to my machine.

Thanks!
ALeena
AnswerDear Aleena,

Those machines need to be disassembled to be oiled properly. They do not give instructions on how to do so in the instruction manual because it is very difficult to take apart and put it back together. Unfortunately, I do not have any literature on how to do, but if you just survey the machine, I'm sure you'll find how to get it apart. Just be careful. Wish I could have been of more help.

Thank You,
Industrial Sewing Machine Man

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QuestionClueless Beginnger 
Dear industrial sewing machine man,

I recently purchased a brother vx-1500 sewing machine from a garage sale. It looks as if it perfect shape, but something is not working right. I am threading it like the picture shows, but the thread just keeps getting tangled up.(The picture is only a thumbnail size sticker on the side of the machine.) Now with having bout this at a garage sale, it came with no instructions. I am only 18 years old and have taken only one semester of home ec. So the problem most likely lies with me. I guess what I am asking, is if you know of any way I can get an instructions manuel. I have looked on the internet and linked onto brother websites and found nothing. I am getting ready to start college and a sewing machine would be very helpful. So if there is any way you can help me, please write back. And if I am hopeless, please let me know either way so I don’t wonder if you even got my email. Thank you for your time,
Lindsay
AnswerDear Lindsay,

I can get you the manual for your machine. Just call 1-800-544-5858 to place your order. The manuals are $16.95 + $6.95 shipping. It is more than likely that you are threading the machine incorrectly.

Thank You,
Industrial Sewing Machine Man

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QuestionPfaff 545 Will Not Sew ANYTHING 
Hello there!

I know you have gotten this question over and over again and I have tried everything you have recommended as well as what I know works on domestics. I have just purchased a used Pfaff 545 and it has just come back from the repair shop where it was sewing wonderfully or so they say. Anyways I get it home and I cannot get it to sew 'anything'. No matter what at some point, usually within the first few inches of stitches the thread begins to ravel and eventually breaks ending up all knotted around the needle hole or sprung back up around the top. I have tired threading it the way the photo copy of the manual that came with it says....I have tired threading it the way the fella who sold it to me says....I have tried tight tension, medium tension, loose tension and everything in between.....I have tried needles too large for the fabric, just right for the fabric and too small for the fabric......I have tried different threads from different companies.......I have even tried putting the needle in incorrectly on the off chance that may work......grrrrrrrrrrrrrrr. I have tired 'everything' I can possibly think of and I cannot get this machine to sew for me without the thread breaking. HELP!

Thank you so much for your time.

Carmen
AnswerDear Carmen,

I suggest taking it back to the repairman that just serviced your machine and have him show you that it does sew the way that he claims.

Thank You,
Industrial Sewing Machine Man


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QuestionBobbin Thread Jams 
I use my 4610 for home decorating projects
My machine is 20 years old, and each time after 10-20 minutes of simple straight sewing or whenever I have to change the bobbin thread, the bobbin thread jams or starts to wiggle out of place. It will not stay put and it has been overhauled 2 times in last year. Can you make a suggestion for a hearty machine to do home decorating projects such as pillows, curtains and the occassional hem.
thanks
AnswerIt sounds to me as if you are threading your machine incorrectly. Try re-threading your top thread very carefully. I can recommend a sewing machine if re-threading does not work.

Thank You,
Industrial Sewing Machine Man

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QuestionMy Machine Only Sews for a Few Seconds- 
Dear industrial sewing machine man,

I'm sixteen and have been sewing for half a year on my own. I have a brother vx-1120. Every time I try to sew, it won't sew for more than a few seconds because the thread gets all tangled in the lower bobbin area. The bobbin thread isn't too much part of the entanglement - it's more that the top gets tangled (but underneath in the bobbin area - not on top where I sew), and because I'm sewing I don't notice, and then it breaks every two seconds. At one point I took out the bobbin thread (but left the bobbin casing in so the top thread wouldn't get totally caught), didn't put fabric in the machine, and started sewing like I normally would. Sure enough, withing ten seconds, it got caught again.

I don't know how to fix it - I've threaded the top properly, and my needle isn't in backwards (I'm sixteen, not stupid =D ).

On the FAQ section of the website where you answer questions, I found a couple situations that looked similar to mine, but I'm just not familiar with sewing jargon (and some of them had different brands and I didn't know if it made a difference). If you have time to get back to me and answer my question, please try to make it as clear as possible, as I'm not well versed in sewing machines at all, other than novice-intermediate skills. I.e.: if the answer is "the timing is off" [not that I know what timing even is] well that's great, but what can I do to fix that? You see what I'm saying…. Right? ^^;

Thank you for your time, and listening to me. I really appreciate you even reading this e-mail. Thanks!

-Roxanne
AnswerDear Roxanne,

It is wonderful to hear from a young person in the sewing industry, as it is a dying art.

I always go to the simplist things first, which is whether or not the needle is in correctly (all the way up in the needle bar and your needle would go flat side to the back), and then I would very carefully check the upper threading on the top of the machine. The way to check your threading is, after you thread your machine with the presser foot UP, pull the thread slowly through the needle and put the presser foot down. If you feel a heavier pull on the thread, you have threaded your machine correctly. If you do not feel a heavier pull, you have threaded it incorrectly.

If this does not solve your problem, you more than likely have a burr, scratch, or cut on your hook/shuttle. Before going through a description on how to solve that problem, I would like you try the above troubleshooting first and then respond with your success of defeat. These are the two major causes of the problems you have given me.


Thank You,
Industrial Sewing Machine Man

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QuestionIssues with My Viking 990 
I dont even know how to put the bobbin in properly! Everytime that i think my machine is threaded properly all the thread bunches up and gets caught. I know the problem is somewhere around the bobbin. My mother handed her sewing
machine down to me, but forgot to include the instruction manual.

please help.
alana
AnswerDear Alana,

Thread the machine with the presser foot UP in order to have the tension disks separate.

If your machine continues to bunch up, check the hook which is behind the black cover in the bobbin case area of the machine, held on by 4 screws. Take the cover off and inspect the hook itself for damage. Inspect it very carefully, as the damage could be very subtle- it could have a slight scratch or bump. Respond with what you find and we'll see what we can do.

Thank You,
Industrial Sewing Machine Man

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QuestionBobbin Thread Keeps Getting Knotted 
i have a singer futura 2 model 920 that my husband was given from a friend....it came with no manual. my problem is when i start to sew the bobbin thread keeps getting knotted up in the case underneath the needle....it's like instead of the thread coming up into the fabric it just keeps winding around in the casing over and over again .. i can't think of what is going on ?????

thank you for your help
janice
AnswerDear Janice,

The top of your machine is threaded incorrectly. Re-thread the top of the machine.

We have manuals for your model machine available at www.sewingandvac.com part # SR-920 for $16.95

Thank You,
Industrial Sewing Machine Man

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QuestionKeep Having To Rethread, Why? 
Hello,

I recently required a Singer 401a when my
greatgrandmother passed. I used to use it when I was growing up and lately it has had a problem. Whenever I go to start sewing, having all needles and thread in place. It will pull all the thread out and have to be completly rethreaded every few seconds. I have not been able to find a repair shop in my area for it. So I was wondering if you had any tips on what the problem may be with it.

Sincerly,
Caitlin
AnswerDear Caitlin,

Clean and oil your machine as per your instruction manual. That should take care of the problem. If you are still experiencing difficulties with your machine after servicing it, e-mail me back.

Thank You,
Industrial Sewing Machine Man

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QuestionCould It Be Jammed? 
I have an old singer and the needle will not go up and down. What could be jammed?
AnswerDoes the handwheel turn? Is the motor running? Does anything work when you do it by hand? I need more information to be able to help you.

Thank You,
Industrial Sewing Machine Man

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QuestionMy Machine Jams the Needle Thread 
Hello,
My machine jams the needle thread and it will not go around the bobbin case. Thread builds up and the machine stops. Then I bend the cloth up and cut the thread under the cloth to get it out. Then I pull out the thread pieces and rethread it. It keeps doing the same thing.

Ralph
AnswerDear Ralph,

You are threading the top of the machine incorrectly. Re-thread your machine.

Thank You,
Industrial Sewing Machine Man

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QuestionSewed on TOO Thick Fabric- 
Hello there

I hope you have some good advice for me! I was stitching some fabric the other day and it was a little thicker than I should have probably been stitching, the lower thread got all tangled and the needle got jammed and wouldn't move up or down I wiggled it a bit and then forced it a bit by using the wheel on the side to make the needle move upwards and then cut the thread out. When I move the handwheel it stops at a certain point each way.. forwards and Backwards! Why do you think this is happening?

Also I removed the outer casing to see if some thread was caught inside and a spring from under the foot plate has fell off and now can't work out how to get it back on.

I think the main problem is mechanical because the motor still works.

Well I hope you can help

Oh yeah I'm using a very cheap Toyota rs 2000 series (ec16)

thanks for your time
AnswerIt may sound crazy, but it sounds like there is a loose part somewhere in your machine. Take all of the covers of your machine off and then disassemble the hook. Then, turn the machine upside down and shake it- something will fall out. E-mail me back with what fell out.

Thank You,
Industrial Sewing Machine Man

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QuestionFeed Dogs TOO Low on My Viking 6010?! 
Less than a year ago, I had my machine serviced, cleaned, and they fixed my reverse button (it worked, was just cracked). We have since moved a couple states away and the feed dogs will run fabric forward, but not in reverse. With no fabric at all on it, I can see the feed dog lower when the reverse botton is pushed in, and they will even move in the correct direction, but they are not up high enough to catch and move the fabric. Is this a simple fix or is something more likely broken??!! Thanks so much for an informative web site!! Vicki
AnswerDear Vicki,

How high are the feed dogs in the forward motion? If they are not too high in the forward position, there may be dirt in between the teeth under the needle bar.

Sorry for the delay in responding. We were on vacation and failed to post the notice.

Thank You,
Industrial Sewing Machine Man

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QuestionTouch and Sew Problems- 
My needle is hitting the part that my bobbin case sits down in. I have cleaned my machine and every time I try a new needle it hits and bends the needle. Is there something that I can do or is it hopeless? Thanks, B. Bales
AnswerIt sounds as if your machine is out of time. Please call my tech help line at 732-335-8902 M, T, or W of next week between the times of 12-5 edt.

Sorry for the delay in responding. We were on vacation and failed to post the notice.

Thank You,
Industrial Sewing Machine Man

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QuestionReally Loose Thread on the Bottom... 
I have a singer sewing machine model 7005 When i sew on it all the thread is really loose on the bottom and very tight on the top .i am a beginner at sewing .and the machine is a bit old from what i have been told . so if you are able to help .i would be gratful. Tanya
AnswerRe-thread the top of your machine.

Sorry for the delay in responding. We were on vacation and failed to post the notice.

Thank You,
Industrial Sewing Machine Man

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QuestionOccasionally Skipping Stitches 
I have a brother sewing machine and occasionaly it will skip stiches. the bottom bobbin thread is the one that is left long. it does this all the time when i try to do the zig-zag stich. it has started to do it every once in awhile with the straight stitch. is my bobbin tention too tight? or what would it be? thanks-becky
AnswerDear Becky,

Try changing the needle and loosening the top tension about one number. If this does not solve your problem, I need to know which side of the zig zag is skipping to tell you how to adjust your machine.

Thank You,
Industrial Sewing Machine Man

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QuestionNeedle Un-Threads on My 6217 
I have a singer 6217C. I looked through the FAQ, and found a previous question bout the same problem. After only a couple of stitches the thread comes loose from my needle. Your answer was that ther was probably a burr inside the bobbin casing or hook causing the thread to break and come undone. However, my thread is not breaking in the process of coming undone, it is just unthreading from the needle and the last guide, and no matter how slow I walk the machine I can not see how this is happening.

Thanks for your time,
Kali
AnswerDear Kali,

Your thread is breaking and is being pulled by the take-up lever which is pulling it out of your needle.

Thank You,
Industrial Sewing Machine Man

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QuestionAll Knotted Up! 
Hi, my name is terri and I have a sewing machine that I bought at a yardsale. It don't have a manual and I would like to know about it and the right way to work it, whenever I try to sew, the thread gets all knotted up under the material.

The only name on the sewing machine is "ELECTRA" It has stretch stitch, three kinds of button holes, six sizes of zig zag, blind stitch and five stitch lenghts, a reverse button, a sew/darn button. I have never heard of an "ELECTRA" and can't find it anywhere. If you have any info on this could you please send me some.

Thank you
AnswerDear Terri,

You are threading the machine incorrectly. If you e-mail me a picture of your machine, I will be able to determine which sewing machine company manufactured your particular machine. Please do NOT send attachments, I am unable to open them. Paste the picture onto the e-mail itself.

Thank You,
Industrial Sewing Machine Man

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QuestionThreading the Bobbin on my Singer 758 
How do I thread the bobbin? It was my grandmothers machine and it seems to work, but I can't for the life of me figure out how to thread the bobbin, let alone fill one. Help!

shirley
AnswerDear Shirley,

Thread the machine as if you are starting to sew- presser foot in the up position, take the thread from the needle, wrap it around the screw that holds the presser foot onto the machine, open the bobbin case slide door, insert a fresh bobbin, and on the left hand side of the bobbin case there is a button with a bulls eye and/or an arrow, push that button to the right. Begin to start the machine. After about five seconds of running the machine, stop, unwrap the thread from the screw, and remove it from the machine and continue to run the machine. You will note that the bobbin is winding. When you have wound enough thread onto the bobbin, stop the machine, shut the bobbin case slide door, and begin to sew.

I do suggest that you have an instruction manual for just such purposes. There are many other "quirks" that can be explained through the manual. We have these available at www.sewingandvac.com for $16.95.


Thank You,
Industrial Sewing Machine Man

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QuestionThread Bunching Up on Singer 4552 
I hope you can help me. I own a Singer Merrit, model 4552. I was sewing a poodle skirt last night when my thread started bunching up on the bobbin side. When I looked into the situation I found that my top thread is winding around the bobbin case and getting stuck. How do I fix it?



Shelia
AnswerDear Shelia,

There is more than likely a mark or burr on your bobbin case. Take the bobbin case out of your machine and polish off any burrs or scratches with an emery cloth.

Thank You,
Industrial Sewing Machine Man


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QuestionWinding Underneath the Bobbin 
Hi
When I try to thread the bobbin on singer 1036 it keeps winding underneath the bobbin. I have the release set, the foot up, the thread looped on the side and the thing that holds the bobbini n pushed over to center. I have successfully wound it before. What is going on?

Thanks
Leslie
AnswerDear Leslie,

If you look at your bobbin case, you'll see a piece of metal that is near the number one on the bobbin case. It's probably pressed too tight against the plastic bobbin case. With a thin screw driver, wiggle it in between the metal piece and the plastic bobbin and separate it about the distance of a matchbook. This should fix your problem If you have any questions as to where this piece is located, do not hesitate to call me. Let me know how you make out.

Thank You,
Industrial Sewing Machine Man

RE:
Hi
I tried that and it didn't help much but I finally got the bobbin wound. Now the problem is that there is no tension in the thread coming from the bobbin. Is this related or just a new headache?

Thanks for your attention.

RE:
Dear Leslie,

It is a new headache. You have thread caught in the bobbin case spring, which you cannot see unless you take the bobbin case out of the machine. I suggest taking your machine to a local repairman.

Thank You,
Industrial Sewing Machine Man

RE:
Figures...I am pretty mechanical though.Is there somewhere I can find instruction on how to remove and replace the bobbin case?

Thanks for your time...Leslie

RE:
Dear Leslie,

I can give you instructions on how to take it apart, however, it is not an easy job and I cannot assume responsibility for you putting it back together properly.

Take the base off of the machine (there should be six screws), make sure that you take the screw out by the cord input. When you have the base of the machine off, underneath the slide plate is a box-shaped spring. Pull the spring down with your fingertip, look to the right of the spring and there is a hole, and there is a set screw inside of that hole. Release that set screw, then move to the bobbbin case area.

On the right hand side of the bobbin case area, there is a silver metal piece. On the back of the peice there is a small circular nut- remove that nut- DON'T LOSE IT. In the front of the metal piece, there is another screw which lift out with the plate because you loosened the set screw. Now you can remove the bobbin case, remove the thread underneath the spring, and follow these directions in reverse to reassemble.

The distance between the metal piece and the bobbin case is adjusted by the front screw that you lifted out with the metal piece. Adjust it to about the thickness of a matchbook cover, which is a distance that you cannot see, you have to FEEL that distance. When it is adjusted to that thickness, which can be felt by jiggling the bobbin case back and forth, you must tighten the set screw to secure that adjustment. Good luck.

Thank You,
Industrial Sewing Machine Man


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QuestionSinger 3820 Sews for a Minute, Then Needle Hits Bobbin 
I have a singer 3820 machine practically new and when I sew it sews fine for a minute and then the needle hits the bobbin or the thread bunches up in the bobbin. I sometimes run it without material and then the process starts all over again. Please help.
AnswerIf the needle only hits when there is material in the machine, it sounds to me as if the feed timing is off. I would need to see a picture of the machine to be able to help you.

Sorry for the delay in responding. We were on vacation and failed to post the notice.

Thank You,
Industrial Sewing Machine Man


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QuestionThread Being Pulled Out of Needle 
WHEN I START TO SEW WITH MY SINGER 8220C SEWING MACHINE THE NEEDLE GOES DOWN AND PULLS THE THREAD OUT THE NEEDLE. I HAVE TRIED EVERY THING IN THE BOOK AND HAVE FOUND NOTHING TO HELP.

CAN YOU HELP ME
JAMES


AnswerDear James,

Check the clearance between the bobbin case and the front right position finger (the position finger keeps the bobbin in the machine). Make sure that there is enough space for the thread to pass through. I have never experienced bobbin thread being pulled out of the needle- it sounds to me as if the thread is breaking.

Thank You,
Industrial Sewing Machine Man


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QuestionI've Tried EVERYTHING! 
I was given a used machine. It worked fine at first. Now when the wheel turns and the needle begins to head down it slows way down, and smells bad. I have use sewing machine oil, looked it over, ALL over, and can see no problems. I removed the race and reinstalled it. I am stumped. I have had several machines in my life, lost my last in the Cedar fire. This was a very nice machine, but slowly decided it doesn't want to move.
AnswerYou must go further with your inspection. There is something that is slowing the machine down. Somewhere in the machine was not oiled properly. You need to find it and service it.

Thank You,
Industrial Sewing Machine Man


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QuestionTension, Maybe? 
Hello,

I am having a problem with my sewing machine. The bobbin thread is
constantly sewn loosely around the needle thread, so much so that I can
pretty much pull the stitch right out. It does this on both stretchy
materials as well as cotton. I've tried adjusting the thread tension and
just changed needles, too. I'm not sure what else to do??

Thanks much,
Jenine

AnswerDear Jenine,

Check to make sure that the machine is threaded correctly. If it is, tighten the top tension.

Thank You,
Industrial Sewing Machine Man

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Question9910 Bunching Thread 
I recently bought a Singer Quantum 9910 machine. The thread bunches up when ever I try to do any stitch other than a straight stitch. I use the zig zag on my machine a lot, but this machine goes about 2-4 inches, then catches the thread in the bobbin area underneath the foot. I rethread and try again and again with the same result. Straight stitches are beautiful. I checked the threading upper and bobbin, the tension. What can I do to keep from getting more frustrated?

AnswerCheck the bobbin case for burrs and or scratches.

Thank You,
Industrial Sewing Machine Man


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Question6235 Won't Wind Bobbin 
Hi! I have a Singer 6235 that sews great the only trouble I have is it won't wind a bobbin. I can't get it to "catch" so it will wind. When it started giving me problems I was able to turn the wheel by hand slowly and get it to catch but now it won't even do this. How can I fix this problem without taking it in again to have it serviced. I had it in 3 months ago to fix this problem. The man told me it was probably a timing issue and he fixed it. But now it is not working. Any help would be appreciated.

Thanks,
Becky
AnswerDear Becky,

When you look directly down at your bobbin case, there is a piece of metal. On the left hand side of the metal where it meets the plastic, there shlould be a gap. More than likely, there is no gap. With a very thin screw driver, press it in between the plastic and the metal and seperate the two about the distance of a matchbook cover. That should solve your problem.

Thank You,
Industrial Sewing Machine Man


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QuestionSinger 500- Reverse But Not Forwards?!? 
I just recieved, a hand me down, a Singer modle 500 A and I cleaned it up, oiled the parts that needed oiled, via the use of what was left of the manual. And was so excited when it actually started running at full speed when the pedal was pushed down.
But after I got it threaded and the bobbin put in, the machine doesn't sew. The round thing that catches the thread by the bobbin isn't catching. It will kind of make two stitches in reverse but not forwards.
What is the problem and is there anyway to fix this on my own as I have currently been downsized from my job, got to love corporate downsizing. So I would really love not to have to pay for a repair if it can be done on my own.
Thank you
Lauren
AnswerDear Lauren,

Make sure that you have the needle in correctly- with the flat side to the back. Those machines rarely go out of time.

Thank You,
Industrial Sewing Machine Man


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QuestionNeedle Hitting Something 
hi hope you can help me .I have a simplicty sew machine I was making a purse an it made a loud sound like the needle was hitting something and I have not been able to sew anything since , the thread comes out all messed up and does not make any stiches on the top of material, the bottom is making stiches
AnswerDear Nadine,

It sounds as if your machine is out of time. I would take it to a local dealer and have them repair it for you.

Thank You,
Industrial Sewing Machine Man

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QuestionTension and Threading Issues 
I have a Singer (5) stitch sewing maching (I believe it was a school model) and I downloaded the manual from singer.com. Unfortunately the images are very fuzzy and hard to read. Everytime I thread the machine and start sewing, I seem to have bunched thread under the material. I have tried adjusting the upper tension, replaced the needle, rewound the bobbin. It is very frustrating. In addition, when I am threading the needle, the thread always pulls away from guide, or it will stay for a few stitches and I notice the stitches are messed up and the thread has pulled away. I think this may be leading to some of my problems. This is the image from the manual and where the thread always pulls away. Is there some trick to threading that I am missing. I would appreciate any advise. I have several projects I would like to do, but get frustrated every time I sit down to sew. thank you!
Sarah
AnswerDear Sarah,

You are threading the top of the machine incorrectly. Re-thread the top of your machine and that should fix your problem. When threading your machine, just be patient and make sure that the presser foot is in the up position. Hope this helps.

Thank You,
Industrial Sewing Machine Man

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QuestionFeed Just Quit 
I have a Singer Stylist Model 834. The feed will not move. It was sewing fine and then the feed just quit.
AnswerDear Mwjames,

If you take the base of the machine off, you will see that there is a broken gear in there, right in the middle. I have the parts if you would like to replace the gear yourself, or if you would like to send your machine to me, I could repair it for you for $29.95 + the cost of shipping. Let me know if you would like any information.

Thank You,
Industrial Sewing Machine Man


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QuestionBottom Stitches Looping 
I bought a singer in 2001, a very standard home machine. the bobbin case broke last month so i took it to the shop and the charged me alot of money to fix it and replace the bobbin case. i've had it back for only a couple of weeks and now the stitches on the bottom are looping. i can't seem to be able to fix the bobbin tension at all. i really don't want to spend more money fixing it if i can do it myself. Help!
AnswerDear Agnes,

It sounds to me as if you are threading the top of the machine incorrectly. Re-thread the top of your machine.

Thank You,
Industrial Sewing Machine Man


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QuestionDoes My Machine Need to be Realigned? 
Hello,

I have just recently taken up sewing. Having no instruction on the matter, I have managed some how to bung up my machine. It is a Baycrest, of which model I'm not certain. The problem is the needle is not bringing up the bobbin thread. I've opened the cover plate and watched the action underneath to see what was going on. The needle is in fact hitting the shuttle body (as it is referred to in my instruction manual; the part that catches the thread). After taking a closer look, the needle seems to be too far forward, thus missing the spool thread. At first I thought the needle was bent, after changing it, I realized that wasn't the case. I've cleaned my machine, and rethreaded it numerous times. I've also tried using a new bobbin.

There is only one place here where I live that does sewing machine repairs, after telling him what I've just told you, I was told that my
machine needs to be realigned. This alignment will cost $90. I could get a new machine for that price, but I like mine. Hoping to avoid these costs, I was wondering what your diagnosis was and if there is a remedy?

Joelle
AnswerDear Joelle,

Unfortunately, I cannot begin to describe to you how to realign your machine through an e-mail. In my opionion, $90.00 is a lot of money to spend to get your machine aligned. The only other option that I could suggest is that you could send your machine to me and I will repair it for you for $29.95 the cost of shipping. Let me know if you would like more information.

Thank You,
Industrial Sewing Machine Man


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QuestionWon't Sew 
hi, my sewing machine will catch the bottom thread, but when i put a piece of fabric down to sew on the foot drops down, and won't sew, and when i try to sew, only the top thread will sew and i can pull the stitch apart because there is no bottom stich, or the thread will knot up, and i have to take the bobbin out and fix the knot, but still it won't sew!!!!!!!!!!!!
AnswerDear Stephanie,

Make sure that the needle is in the machine properly. Also check to make sure that the machine is threaded properly.

Thank You,
Industrial Sewing Machine Man


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QuestionCraft Master 5000 
I purchased a Craft Master 5000 sewing machine a week ago via the Internet. When I spoke to the saleman, he told me that the Craft Master is made by Janome and is the same as a Memory Craft 3000. I emailed the Janome Co. in New Jersey and they told me that Janome manufactures Craft Master machines. When I got my machine, I noticed that there is no serial number on it. Also, there is no warranty information printed in the owner's manual. The website states that there is a 20 year warranty on parts, 2 years on electronics, and 1 year on labor. I chose to purchase a Janome machine based on the product information posted on the internet and, more important, positive consumer reviews. After I received my machine and noticed no serial number and no printed warranty, I became suspicious. Did I get ripped off?

Also, yesterday the machine's arm that holds the needle began jumping from right to left when I turn the machine on. Otherwise, it sews well. I've only had this machine for a week, and I want to make sure that I purchased a good machine that will last me for years. I have a 30-day return on the machine. Should I return it for a "real" Janome that has a serial number and stated warranty? Is the "jumping arm" a sign of a defect, or is it something that I can correct? Please advise ASAP! Thanks!!
AnswerDear Katie,

The jumping back and forth is needle- it's the needle bar calibrating itself when you turn the machine on. You'll also notice that the feed dogs will calibrate themselves as the needle enters the needle plate. As far as being ripped off, you probably got a great price on this machine and again, probably, you do not have a warranty with Janome. You have to decide whether the price of the machine is worth not having a warranty from the Janome Co. I would personally call the person that I bought the machine from and get a written warranty from him/her. Good luck.

Thank You,
Industrial Sewing Machine Man


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QuestionUnable to Adjust Upper Tension- 
I am unable to adjust the upper tension. The thread is straight(very easy to gather) and the bottom thread looks okay, but when you pull at the seam it is too loose. Help! There is no manual for the machine.
I hope I asked the question properly!
Thanks
paula
AnswerDear Paula,

I need a better description of the thread to be able to help you. It sounds like you need to tighten the bottom thread.

Thank You,
Industrial Sewing Machine Man

RE:
I figured out that I can sew with THICK thread and it is okay. However I want to sew with current threads--even clarks:-) I know I need to tighten the bottom thread--how?
THANK YOU!
paula

RE:
There is a small screw on your bobbin case. Remember lefty lucy, righty tighty.

Thank You,
Industrial Sewing Machine Man

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QuestionWill Not Make Any Stitches 
The first problem is that the needle will not pick up the thread from the bobbin and bring it up through the hole under the needle to start sewing. If I thread the bobbin thread up through the hole by hand and try to sew, not a stitch will be made, just holes in the fabric. Is the needle bent or what? It was working fine until I tried to sew through vinyl using fishing line. Help!
AnswerDear Bowtifan,

Make sure that the needle is in correctly. If that is not the problem, your machine may be out of time. To be able to give you a better answer, I would need to know what make and model machine you have.

Thank You,
Industrial Sewing Machine Man

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QuestionBottom Fabric Very Loose 
I have a singer machine and I haven't used it much at all, when I sew the top of the stitch looks fine but the bottom of the fabric the is very loose and kind of messed up.


Thank you,
Felicia
AnswerDear Felicia,

You threaded the top of your machine incorrectly.

Thank You,
Industrial Sewing Machine Man


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QuestionTension Setting 
I have a Kenmore machine. the upper tension knob came off and now that I put it back on I can not use the same setting (3) as before I have to go up to about 6. can this be fixed?

Thank you
Kim
AnswerDear Kim,

The numbers are arbitrary. Set the machine to the tension that works best for you.

Thank You,
Industrial Sewing Machine Man


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QuestionNew Machine- Bobbin Problem 
Hi,
I am new to sewing bought this machine (Singer C100) and from day one the bobbin case pops up after I start sewing. It will work for a little bit I got one bag done than went to put on handles and it starts popping up. The needle goes into the bobbin and my needle got bent. So if you have any ideas. I am beyond my 30 days to return but I should be in my warranty I got it in April.
Thank you
Michelle
AnswerDear Michelle,

I would take it back to where you purchased it from- it definately sounds like a machine defect to me.

Thank You,
Industrial Sewing Machine Man


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QuestionPlease Help Me, I'm Frustrated with My Kenmore 
I am having a problem similar to this person:

Q: Loose Bottom Stitch
I am trying to use my mothers Singer portable....top stitch is fine but bottom stitch is very loose and pulls out with ease by pulling the thread....



A: Either your top tension is too loose or your bottom tension is too tight.

Thank You,
Industrial Sewing Machine Man

Sort of. From the bottom the stitches apprear to be ok. I can see the bobbin tread showing up on the right side of the fabric. I have adjusted the bobbin and tried everything from 0 to 9 and it does not look any different. The seam just comes apart. I am going crazy because I would assume using 1 and 9 should show some difference! How tight should the bobbin tension be. Should I be able to pull it easily if I just take the bobbin out and pull the thread though or should there be some resisitance. I am not sure if it is me or the machine. Please help me. I am sewing lycra onto elastic and using a stretch type needle.

please help.
AnswerDear LS,

The stitch threads should meet in the middle of the material. Your top tension should be tight enough to pull the bobbin thread half way through the material and likewise with the bobbin thread, it should be tight enough to hold the top thread through in the middle of the material. You should not be able to pull the top thread or the bobbin thread freely. If your not getting any change in stitch tension by changing your top tension from 1-9, it sounds to me as if youre not threading the top tension properly.

Thank You,
Industrial Sewing Machine Man


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QuestionWinding a Bobbin 
I have a Singer 1812/1862 Machine and I cannot wind a bobbin because when I hold the handwheel with my left hand, and try to loosen the wheel to wind the bobbin by turning it toward me with my right hand, it moves, but it moves the needle up and down, and doesn't loosen so I can wind a bobbin. What do I do?
AnswerWithout repairing your machine, you could still wind a bobbin in your machine by just letting the needle go up and down. Just remove the thread from the machine- the thread on the bobbin and the thread on the needle to prevent jamming.

Thank You,
Industrial Sewing Machine Man


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QuestionOnly Sewing Straight Stitch 
Hello, I have a Brother XL5340 I purchased last year. My problem is that now it will not sew any stitch except a straight stitch. And the threader will no longer work. It is like the threader will not go low enough to reach the eye of the needle. Does this sound serious? Any help you can give me would be greatly appreciated.

Thank You, Shirley
AnswerDear Shirley,

It sounds to me as if it could be one of two things:
1. You have the wrong needle in your machine or
2. The needle is not up far enough in the needle bar.

Check both of these things and if the problem persists, let me know.

Thank You,
Industrial Sewing Machine Man

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QuestionOld Kenmore on a Hunger Strike 
My old kenmroe sewing machine suddenly stopped feeding the material. I am not a regular user - Halloween and fixing long pants - so I don't know much about the mechanics of the machine. To make matters worse the manual is missing. Can you help me.

Thanks Regina
AnswerDear Regina,

To be simplistic, check the length of the settings on the machine to make sure that you have it set for a forward stitch. If that is not the problem, check to see that the feed teeth are coming up above the needle plate to move the material. If they are not, I could tell you how to raise them if you e-mail me a picture of your machine. If all else fails, check the pressure on the presser foot- the adjustment can be made on the needle screw. If you need further assistance, please do not hesitate to contact me.

Thank You,
Industrial Sewing Machine Man

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QuestionNot Completing Stitches 
Dear industrial sewing machine man:

I recently picked up a stitchmaster model 23, (also says precision delux on the body) from a garage sale. It is an old machine and works with a knee lever. My mother who has used similar machines completed the upper treading, the bobbin case and shuttle was unsual and we refed to singer model 15 instruction manual to figure that piece out. After spending hours on understanding the equipment we could not make it run. The problem was in completing the stitch, the threads did not cross and the top thread bunched up around the bobbin case. What could this be due, how can we fix it???? Please help



Best Regards
Ritu
AnswerDear Ritu,

The top of the machine needs to be re-threaded. It sounds as if it was not threaded correctly. Try re-threading the top of the machine and it should fix the problem.

Thank You,
Industrial Sewing Machine Man


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QuestionStuck In Reverse 
Dear industrial sewing machine man:

I have a Singer 401A. I'm just starting to learn to sew and am very excited, however, I can't figure out how to thread the bobbin and it's sewing backwards. This machine came from a friend and I asked her if she did anything to it to make it go in reverse and she said no. It's never been in reverse before and all of a sudden it is!

Please help! Where can I find a manual or
instructions?

Thank you,
Madeyline
AnswerDear Madeyline,

If the stitch length bar, which is located on the right side of the machine, is in the up position move it down to where the numbers are. Those numbers are referring to how many stitches the machine will sew in an inch. Therefore, if you put it on 10, your machine will sew 10 stitches per inch. It being up will cause your machine to go in reverse.

Thank You,
Industrial Sewing Machine Man


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QuestionTension Way Too Loose 
Dear Dr. SewVac,

I have just purchased a Kenmore 16227 50/27 stitch sewing machine, and no matter what I do, the tension is still way too loose. The needle thread comes all the way through to the bottom side. I've tried rethreading the machine and adjusting the needle thread tension but nothing works. Is there a way to adjust the bobbin thread tension? I can't figure it out!

Thanks,
Callie
AnswerDear Callie,

It sounds to me as if you are re-threading the machine incorrectly. If the machine is new, take it back to the store where you purchased it and let them show you to thread the machine. Just try not to start adjusting anything- it may make things worse.

Thank You,
Industrial Sewing Machine Man

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QuestionTangled Stitches 
Hi,
I have a very old White Sewing Machine....Matsushita Motor Model #LWC-2. I need an instruction book desperately. Could you help me find one? The stitches look fine on the top but the bottom portion look all tangled. I've tried every knob but nothing seems to work. Thanks.
AnswerThe problem with the thread that you are describing sounds like you are mis-threading the top of the machine. Make sure that the thread is properly inserted into the tension disks. That should help the bottom thread. As for a manual, I may be able to get you one, however, I need the model number of the machine rather than the model number of the motor. Please advise.

Thank You,
Industrial Sewing Machine Man

RE:

Tom,
Thanks for your reply. The lady at Joann's Etc. told me the same thing about threading the machine. I checked again today, and to the best of my knowledge, it is threaded correctly. The model # is 431 and the serial # is 2234. What is a tension disk? Is that where the bobbin goes? Looking forward to hearing from you. Eleanor

RE:

Dear Eleanor,

When you start threading the machine, you start from the spool, to the left, to the first thread guide, then down, under, and around a unit. That is the tension disk. Inspect that part of the threading process and make sure you are not missing threading around that tension disk.

Thank You,
Industrial Sewing Machine Man

Thanks Tom for your reply. Now I know what the tension disc is. Yes, I am threading around it. After getting my model numbers, do you think you would be able to get a book. In the mean time, what are the normal settings? Eleanor

RE:

There are no normal settings- there are 6 1/2 ounces of pressure from the bobbin case and then you set the top tension accordingly- that may not make much sense- you will need a pressure gauge to determine. I can get you a manual for your machine. I have it available on www.sewingandvac.com the part number is IB431. Hope this helps.

Thank You,
Industrial Sewing Machine Man

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QuestionTension Dial Q's 
Hi!
I have been given a Singer model 603 Touch & Sew.
It is in good shape, and generally speaking can make a decent stitch. However, the tension dial seems to have problems. I've taken it apart to try to fix the problem (it looked bent initially, but that was because the thingy at the end of the shaft, that the dial is attached to was screwed on crooked), but I'm not sure what is wrong. I have tried to find a picture on the web to show me how it should go together, but I haven't found the exact model. I have a few questions:

1) How is the tension dial assembly held in place? Mine just seems to sit in place. When the pressure foot is raised, it gets pushed out a bit, and doesn't go back in by itself. Should it be held in by something?

2) Does the thin wire spring loop thingy (that moves with the thread) slot into the shaft somehow, or does it just wrap around the shaft? Do you carry this part? How much does it run? I think that by fiddling with it I've pulled it out of shape.

3) Is there a special way to put the tension dial assembly back together? That is, should the slot in the shaft be pointing in a particular way? Should the thin spring loopy thingy be in a particular place to start with? Etc.

I may need to replace the whole tension assembly. Do you sell this part?

Thanks so much. I'd like to keep this machine out of a landfill...

Pauline
AnswerDear Pauline,

The best that I can do for you is to tell the order in which the parts go back into place. You have three disks that are similar and a fourth disk with a bar coming out of it. Put the three disks closest to the machine and the fourth disk with the bar on it on the outside and the bar goes into the hole in the sewing machine. Before you push these parts onto the tension bar, you have to take the check spring (loopy spring thing) and sandwhich these four parts in between the loop of the check spring. As you are putting this into the machine, there is a sprocket type of assembly that engages the spring. Once this is in place, you have a cup shaped piece, then a beehive shaped spring, then a washer with a bar through the middle of it and a point (the point should go to the lower part of the bar). Then comes the silver wheel, then the number wheel is attached to that. I hope this helps you.

Should you need to purchase any parts for your machine, I do have them all available on www.sewingandvac.com

Thank You,
Industrial Sewing Machine Man

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QuestionTension, Maybe? 
The Merritt 3130 machine belongs to my stepdaughter she is about to sew brocade silk material, however the tension on this machine is off, it causes the bottom thread to bunch up and the machine will stop working. I provided a ball point needles and silk thread to help this situation out, it still causes the thread to cluster. What should to correct tension be for this type of material or is there a special pressure foot or other items necessary to complete this task?

Thanking you in advance for your assistance in this matter

Respectfully
Susan
AnswerDear Susan,

It does not seem to me that the tension on your machine is off, however, your machine is threaded incorrectly. Have your stepdaughter carefully re-thread the machine and the problem should be fixed.

Thank You,
Industrial Sewing Machine Man

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QuestionSinger Harmonie 200 
Hi

I have a Singer Harmonie 200 Model #9133 and I have gotten the bobbin
threaded, but we cannot get the needle to pick up the bobbin thread. When
you try to sew, the thread from the bobbin wraps around the actual bobbin
underneath. You have to stich rip the thread off the bobbin and try again.
We have worked on this for hours and cannot get it to work. Any ideas??

Thanks

Jason
AnswerDear Jason,

It sounds to me as if the clearance between the bobbin case and the position finger is too small of a space to allow the thread to pass. If this is the case, you will need to take it to a repairman.

Thank You,
Industrial Sewing Machine Man

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QuestionJanome Problem with Thread 
I have a Janome Model 385.4052LX200. All the sudden, after threading machine, I can not get the top thread to pick up the bobbin thread. What is the problem. Im driving myself bonkers.

Thanks
AnswerDear Edward,

Check the simple stuff first- threaded properly, needle in correcly, bobbin case and bobbin inserted properly, etc. If all of this seems to check out, check to see if everything is moving when you move the handwheel. If everything moves, and everything checks out, you will need to take your machine to a repair man- it may need to be re-timed.

Thank You,
Industrial Sewing Machine Man

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QuestionNeedle Hitting Bobbin 
I have an old Singer 301 sewing machine. Everytime I turn the wheel towards me, to start sewing, the needle goes down and is hitting the bobbin casing or something. Breaking needles too. Do you know what the problem is?


thank you,
Sue
AnswerDear Sue,

Check to see if the position finger of the bobbin case base is in between the two metal tabs of the needle plate.

Thank You,
Industrial Sewing Machine Man


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QuestionAuto Spool Winding/Filling Not Working 
Dear sir,

I have a 20 year old brother sewing machine that hasn’t been used for years which I recently tried to use. However I found out for some reason the automatic spool winding/filling is not working !! After opening and cleaning it, Now, I am in addition unable to disengage the needle after loosening the knob in the handle (the needle keeps moving)!



Awaiting your diagnosis and remedy !



p.s. Is there a free standing electric bobbin winder and how much it costs ?





Signed: Frustrated !

AnswerDear Frustrated,

Your bobbin winder assembly sounds as if it is frozen. Over the years of non-use, a stitcky substance will occur from old oil on the moving parts. If you would oil the bobbin winder and heat it with a hair dryer, then gently turn it until it frees up, it will once again wind your bobbins. As far as the clutch is concerned, take the inside wheel off and the clutch ring, oil between the shaft and the handwheel, stabilize the needle bar, and turn the handwheel until it frees up, it too will work properly again after the oil is worked into it. There are free standing bobbin winders. I have them on www.sewingandvac.com part # P60999 and can be ordered for $72.00.

Thank You,
Industrial Sewing Machine Man

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QuestionNeedle and Shuttle Will Not Move 
I recently purchased a Brother VX-1100 at a yard sale. When I first brought it home, it ran. I took the shuttle apart to clean out the lint and also removed the feeder plate to clean under it. Now the needle or shuttle will not move. Any Advice will be appreciated. Thank you! Darleen
AnswerDear Darleen,

I suggest that you disassemble it again and reassemble. You may have been slightly off with something the first time. Let me know how it turns out.

Thank You,
Industrial Sewing Machine Man


RE:
Thank You!

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QuestionUgly Seams 
I make purses, and sometimes the fabric with fusible interfacing is quite thick, my sewing machine sews through the fabric/interfacing easily enough, and I have pretty stiches (top and bottom), but when I turn the purse, to the finished side, the seams are ugly, best description I could find at another site was "grin". How do I correct this? Hope you can help me with this problem, it's very frustrating.

Thank you,

Patti
AnswerDear Patti,

I would try increasing the tension on the top. Whatever number it is on, move it three numbers higher. For example, if it is number 4, move it to number 7. The material is probably so thick that you need the tension to be very high in order make a good locking stitch on the bottom of the material. Hope this helps.

Thank You,
Industrial Sewing Machine Man


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QuestionA Few Questions- 
I had an old Kenmore that I lent to a friend (learned my lesson). When I tried to sew on it the first time I got it back, it would only make huge loops on the bottom. While trying to play around with the tension, I noticed the upper thread was slipping off where it winds under the tension knob. I re-threaded it several times, but it would always slip back off nearly immediately. I also discovered that my tension knob was twisting past where it should have, and I have no way of knowing what it's set at, since it's been twisted all over the place. I am wondering if there is anything I can do to salvage it. (It isn't worth the price of a professional repair.)

I purchased a used Kenmore 15008 on ebay. I sewed a bit with it and it was fine. Last night, I began a project, sewed a couple of long seams with no problem at all, but when I tried to begin my third seam, the thread promptly knotted up in the bobbin. I took it all apart, cleaned and oiled it, but it continued no matter what I did. Do I need a new bobbin case? I watched it as I tried to stitch, and it was pulling the thread outside of the case - but I haven't watched it before, and don't know if that's an abberation. I can't afford a repair shop; thank you very much for any help you are able to give.
AnswerDear Heather Jo,

I take it from the way that your e-mail was written that we are talking about two different machines. I do not completely understand when you say that the tension was all twisted around. Are you talking about the numbers? In that case, the number should be at number 4. Or are you telling me that the entire assembly has moved out of position? In that case, somebody has to re-adjust the entire assembly in the casting of the machine.

On the second machine, it sounds to me as if you may be missing the thread through the tension assembly. Make sure that you have the presser bar in the up position and after you thread it through the tension assembly, bring down the tension bar and the thread should instantly tighten up. If this happens, you should have tension. Always make sure that you are using a new needle and that your tension is always set at number 4. Hope this helps.

Thank You,
Industrial Sewing Machine Man


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QuestionNeedle Won't Pull Bobbin Thread 
I recently purchased a used janome 4052 and do not have a manual. I was able to figure out the basic threading but cannot figure out the bobbin. It is a top loading and has a clear cover. There is a diagram on the cover but it is not very helpful! I've tried various ways of loading it and still can't get the needle to pull the bobbin thread through. Also I'd like to find a place to purchase or download a manual for this machine! Thanks for any help or diagrams you could send.
AnswerDear Dian,

We can sell you a manual for your machine for $16.95. When you drop the bobbin in, you will see that there is a slice in the bobbin case on the right hand side. Gently move it through the slice around until you see another indentation on the left hand side. At that point, stop and pull up the bobbin thread by holding the top thread from the needle in your hand and making one and ONE only revolution of the needle bar towards you and then pull on the thread that you are holding on to. This should bring up the bobbin thread. You can then replace the plastic cover that covers the bobbin thread and you should be ready to sew.

Thank You,
Industrial Sewing Machine Man

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QuestionI've Tried Everything, Thread Still Bunches Up 
Hi,
I am having a problem with bunching up of thread on the bobbin side especially towards the end of thread on the bobbin. This is what I have done. Rethreaded thread, changed bobbin, changed needle, and cleaned. What else should I do?

Teresa
AnswerDear Teresa,

It sounds to me like you have done everything necessary. You can also try putting in a new needle and make sure you are not threading thread on top of thread in the bobbin. This can also cause the reaction that you are getting.

Thank You,
Industrial Sewing Machine Man

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QuestionViking 6030 Sewing Backwards Only 
Hi there,
I have the old Viking 6030 (vintage 1970's) and it only sews backwards. The
backstitching button is broken so it won't push in (to backstitch), but I
don't think that's the problem. When I turn the wheel towards me, it feeds
the fabric backwards, also. I tried to take the cover off to see what's
going on, but I can't even begin to figure out how to do so. Thanks!
AnswerDear Anh,

It sounds to me as if the main zig zag cam is broken. This is a common occurance on your series of sewing machines. You will need to take it to a local mechanic to have it repaired or you could always send it to us and we will give you a free estimate. Sorry, but this is too big of a job and you have too good of a machine for it to be a do-it-yourself job.

Thank You,
Industrial Sewing Machine Man

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QuestionKenmore Tension Question 
I purchased a new Kenmore last year because I had nothing but trouble with tension on my old Singer. Now I have a tension problem on the Kenmore. I am getting too much upper thread in my stitches on the underside of the fabric. I have tried adjusting the tension up and down like the instruction manual says but nothing seems to solve the problem. It just gets worse in a different way whichever way I go.The thread can just pull out of the stitches if not knotted on each end, and the fabric tends to shrink up almost like gathering.

Hope you can help. thanks
AnswerDear Joyce,

Whenever you have a problem with tension, the first thing that you should do is clean the machine. Make sure that you have cleaned out the bobbin case area, hook area, and of course under the needle plate. Change your needle, making sure that the round part of the needle is facing you. Rethread the machine, making sure that the presser foot is in the up position. After you have threaded the tension assembly, drop the presser foot and make sure that the tension is tightening up.

If adjusting the tension, you should always start with the tension number on number 4. The screw on the bobbin case is not a tension. This is called a constant, and should never be touched. You should only make sure that you have a light to medium pull on the thread tension when you have adjusted that screw. Once it has been set, do not move it for any reason.

The rule of tension is as follows: If it is loose on the bottom of the material, you turn the top tension to a higher number. If it is loose on the top, you turn it to a lower number. Bunching, clumping, no stitch at all, are almost never a tension problem , rather a problem with improper threading and/or timing of the machine. Hope this helps.

Thank You,
Industrial Sewing Machine Man

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QuestionBobbin Won't Stay in Place 
The bobbin case on this machine came lose and cannot get it to stay in after put back in machine. Is there a sping or something that has to hold this bobbin case in the machine. Had it all gone over once and they put a new case in. It originally came out as the thread got bunched up in the bobbin. Now cannot get bobbin case to stay in machine

Thanks
AnswerDear Mary,

The only thing that holds that bobbin in place is something that looks like a club foot which is located in the upper left hand corner of the bobbin case area. Unfortunately, I could not tell you whether or not that is the reason that your bobbin is popping out of your machine without seeing it.

Thank You,
Industrial Sewing Machine Man

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QuestionSinger 1263 Bobbin Problem 
Hi
I'm hoping you can guide me in the right direction - I'm having a bobbin problem.

The thing that holds the bobbin underneath the feed dog seems to have stopped turning - which of course is a problem, as my machine will no longer sew (Singer 1263) - is this a belt problem or something I can't fix?

Thanks!
Sue
AnswerDear Sue,

It is either the timing belt that is broken or a gear that is broken. Unfortuntately, I would not recommend you repairing your machine under either condition. If you would like to ship your machine to me, I could repair it for $29.95 + the cost of shipping. If you would like more information let me know.

Thank You,
Industrial Sewing Machine Man

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QuestionThread Winding UNDER Bobbin? 
Hello: When I try to wind a bobbin, the thread winds beneath the
bobbin. Any ideas? Most appreciated. Thanks in advance. Barb
AnswerDear Barb,

On your bobbin case, there is a thin piece of metal located somewhere near number one on the case. The metal is probably pressed too tight to the plastic. Separate the metal from the plastic by using a screwdriver. Make the distance between the metal and the plastic about the thickness of a matchbook. That should fix your problem.

Thank You,
Industrial Sewing Machine Man

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QuestionSewing on Webbing and Now My Machine Is Not Right! 
hi ,i have a industrial singer sewing machine model # 291u3 ,the machine is quite old ,not sure how old it is ,i was sewing 2'' webbing, when i was sewing i broke a needle now the machine does not sew right ,one of the parts does not go up &down like it supposed to ,don't know much about sewing machines can you help. thanks frustrated
AnswerDear Frustrated,

I need to know what part is not going up and down to be able to help you.

Thank You,
Industrial Sewing Machine Man

RE:
hi ,thank's tom for writing back,i really appreciate that .fixed the timing problem,when i use the machine it chew's up the thread . thank's still frustrated

RE:
Sand down the hook and it's guards with an emery board and it should correct the problem.

Thank You,
Industrial Sewing Machine Man

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QuestionBunching Thread 
I own a Sew Vac sewing machine. Unfortuately I have misplaced my manual. My sewing machine bobbin is bunching. I have checked the tension, but that does not help.
AnswerYou are not threading the top correctly. Re-thread your machine.

Thank You,
Industrial Sewing Machine Man


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QuestionTight Stitches- 
Hi, was wondering if you would be able to help me. I have a Brother XR-52 which is fairly new, only used it a few times. This time trying to use it the stitches are extremely tight even when I loosen the tension all the way. Makes little bitty tight stitches. I tried a new needle, different thread, took the foot off and put it back on, rethreaded it. Any suggestions?? Any help would be greatly appreciated, as I am at my wits end with this thing. Oh also I have it set on number 2 for straight stitches. Thanks so Much! Sharon
AnswerDear Sharon,

It sounds like the problem is in the bobbin case, not in the top tension. Make sure that the top tension is on the number 4, take the bobbin case out of the machine, wind a NEW bobbin and put it in there. Also, make sure that you clean out the area where the hook, bobbin case, and under the needle plate are located. If this all does not help, you may have an issue with the timing of your machine. Please advise.

Thank You,
Industrial Sewing Machine Man


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QuestionMotor Hums, Needle Not Moving 
I just bought a Singer 401A. When I mash the pedal, the motor hums but
it does not move the needle. However, if I turn the hand wheel by hand,
the needle does move up and down. If I loosen the knob as to wind a
bobbin, the hand wheel turns but seems slow. However, when I tighten
the needle stop knob back, the motor only hums. My husband looked at
the motor and says it looks oily. What course of action should we take?

Thanks,
Re
AnswerDear Re,

The problem is probably not in the motor, but you probably need a new controller for your sewing machine. There is a simple way to test this: Take the wires off of the controller and put them both together, plug the machine into the wall. This should cause it to have direct currents and the motor should start running at super high speed. If this occurs, then you know that your controller is bad. If it still runs slowly, then you know that your motor needs service. It may have too much oil in it, or need new carbon brushes, etc. In any case, we can supply you with parts for the motor, new motors, or new controllers. Please advise.

Thank You,
Industrial Sewing Machine Man

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QuestionSewing Machine Woes 
I have 2 problems, with 2 different brother machines. The first one the bobbin keeps catching up in big lumps of thread all across the bottom of the material I am sewing. I've re-threaded the top and bottom a bunch of times trying to fix it. I finally moved onto the other brother I had accesible where the needle broke 5-6 times in 15 minutes. I will start to sew and it will be fine and then it makes this noise like something is really loose, the needle seems to be hitting something hard and it just snaps..Help, what am I doing wrong!
AnswerDear N.L,

Bunching of thread on the bottom of the material is a clear indication of one of three things. First, the machine is not threaded properly- always make sure that the presser foot is in the up position when threading the sewing machine. And when you put the presser foot down, the thread should instantly tighten up. Second, the machine could be out of time- the needle is not going into the hook at the proper time and this causes the machine to bunch up. Thirdly, the tension assembly itself is faulty, the springs and disks are bad and need to be replaced.

When your needles are breaking, the first thing to be done is to change to a brand new needle. Next, make sure that the area under the needle plate, bobbin case, and hook assembly are good and clean. If it still does not work, then the needle is probably hitting the hook and you will need to have your machine re-timed. Please advise.

Thank You,
Industrial Sewing Machine Man

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QuestionShredding, Breaking Thread 
Dear Sew/Vac Doc:

My Consew 291R is not stitching. All the parts are moving and thread goes around the hook, but no stitches are forming. Could the hook be out of adjustment? Is there an easy way to adjust it properly? Prior to this problem, my thread was shredding and breaking. I changed the thread and changed the needle, but it still was shredding. Help Doctor Sew Vac. I would appreciate any help you can give me.

Thanks.

JoAnn
AnswerDear JoAnn,

The machine could be out of time or you could have a bad hook in the machine. You will need to take it to a local mechanic to solve this problem, or you could always send it to us and we will give you a free estimate on how much the repair will cost.

Thank You,
Industrial Sewing Machine Man


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QuestionLooking For Advice 
my machine an E & R classic, been using it for only 18months though not regular - here is the problem

cannot get the thread to come up with the needle from the bobbin - wa using it and a pin broke - after that nothing - needle goes down but does not seem to be lifting the thread. any ideas? Have changed the needle

Joan Bryce
AnswerDear Joan,

1: When you put the needle in, you must make sure that the flat of the needle is towards the hook.
2: The needle should go up into the needle holder up to the stop. If it doesn't stop, that means that is the piece that is broken on the sewing machine.
3: The machine could be out of time, meaning that the needle is not coming into the hook at the right point. You will need a mechanic to repair that. If you cannot find one, you could always ship your machine to us and we could give you a free estimate on how much the repair will cost.

Please advise.

Thank You,
Industrial Sewing Machine Man

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QuestionNeedle Catches Hook 
It's a Kenmore 4 stitch, clunky (metal? enamel?) lovely thing, from the 70's. The model # is (385) 1233280. From previous sewing experience and internet research, I've figured out how to thread the spool/top thread and load the bobbin...

Well, when I first tried to sew, it worked.. sorta. The result was horridly messy, but the fabric moved and all. The bobbin thread became tangled after a few inches. I removed the bobbin and the shuttle to clean things out. Now, the needle gets CAUGHT on the hook of the shuttle whenever I put the bobbin back in. If I turn the dial towards me without the bobbin inserted, no problems.

I've been working with this thing for hours.

If I hold the whole bobbin housing thingy (the part that's held on with the two side latches) while I try to sew (erm.. turn the dial towards me) it seems to work. Thats the only way though. I've noticed it's a bit loose and tried to tighten the screws, no luck. Is it the timing? Could it just be loose bobbin/shuttle housing?

thank you,

ashleigh
AnswerDear Ashleigh,

It may be out of time, but it definately needs to be adjusted by a mechanic. Normally, this machine never has any timing problems because the hook is driven by a gear that is pinned to the drive shaft. You may have to have somebody look at it for you. If you do not have any luck doing that, you could always send your machine to us and we would give you a free estimate on how much it would cost to do the repair.

Thank You,
Industrial Sewing Machine Man


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QuestionNeedle Not Catching Thread 
I had an old sewing machine, a sewmore De Luxe sewing machine model 970. I've got my bobbin inserted correctly and my machine threaded correctly, so what would cause the needle not to catch the bobbin thread? Any advice. thanks

-Becca
AnswerDear Becca,

Your needle could be in backwards, you could have a bent needle, the machine could be out of time, or you may have a broken gear to the driver that moves the hook. Start with the simplest problem. Good luck.

Thank You,
Industrial Sewing Machine Man

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QuestionWon't Feed 
I have a new singer sewing machine and for some reason when I try to sew the material doesn't want to feed through the machine. I practically have to pull it through. Then the thread underneath is all gathered up.

Thank you,
Jean
AnswerDear Jean,

You could have a number of problems with this machine. My best guess is that you are not threading the machine through the tension assembly properly. Make sure that the presser foot is in the up position and that you pull the thread completely through the tension assembly. You should then stop, put the presser foot down, and see if the thread has tightened up. If it has not, you are missing something on the machine.

If this is a brand new machine, it should come with a complete warranty. Check with the person that you bought it from. This entire process may be under warranty, and perhaps the store that sold it to you will give you free lessons.

Thank You,
Industrial Sewing Machine Man

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QuestionFeed Dog Quit Feeding 
Hello,

I have a Singer 6230 that was sewing beautifully and then the feed dogs quit feeding. With the pressure foot up, the feed dogs move, with fabric on them and pressure foot down, they don't move at all. Stitch length is fine and I turned it off it in disgust to try again this morning. Feed dogs no longer move constant with foot up, just every now and again. Any help would be appreciated.

Donna
AnswerDear Donna,

Make sure that the feed dog lever is in the up position. When the lever is in the down position, the feed dogs will show on the top if there is no pressure on them at all. Make sure that the machine makes one complete cycle to check this. Just throwing the switch does not make them come to the surface.

If this does not work, then the feed gear is broken and you will need to take it to a mechanic.

Thank You,
Industrial Sewing Machine Man

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QuestionTouch & Sew Bobbin Winding 
Hi
I have a Singer Touch and Sew and I can't seem to get the bobbin to wind tightly. I've tried cleaning, oiling, changing tension etc, winding fast, winding slow, everything is as it should be (according to the manual) and still it won't work. Please help!

Rebecca
AnswerDear Rebecca,

Make sure that you put a NEW bobbin, not a bobbin that has been sitting around for a while, in the machine. If it still does not work, you may need a new driver for your sewing machine. The driver is the part that sits right below the bobbin and is pushed up to engage it when you push the bulls eye. Also, change the needle, make sure that the presser foot is in the up position when winding the bobbin, but that the thread is still completely through the tension assembly. Hope this helps.

Thank You,
Industrial Sewing Machine Man

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QuestionBobbin Case Popping Out? 
Dear industrial sewing machine man:
I am having a problem with my new purchased (from a garage sale) Singer 6233 and I bought a new bobbin case since the old one was damaged. Now the bobbin case seems to jump and I cannot get the thread to come up. When I can finally get the thread up the threads do not connect to get a stitch. What could be the problem? It cost $80.00 here to get it looked at and then only goes up from there. I cannot that kind of money. Is there a manual to do my own work on this machine and how do I learn to do my own work? Is there classes a person can take.
Thanks for caring enough?
Jbritt
AnswerDear JBritt,

The problem with your machine is that it is out of time. Unfortunately, this is not something that you can do by yourself. It is not difficult to do, however, you need a trained mechanic who understands the relationships on the sewing machine between the needle and the hook. There is also a timing belt in this machine that will need to be tightened so that the machine does not go out of time again.

If you cannot find a local mechanic to fix this for you at a reasonable rate, we would be happy to do it for you at the cost of $35.00 + shipping. If I can be of any further assistance, please do not hesitate to let me know.

Thank You,
Industrial Sewing Machine Man

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QuestionMachine Won't Thread Bobbin 
I HAVE RECENTLY PURCHCHASED A SIMPLE KENMORE SEWING MACHINE. MOD 15202/15208. IS NOT SO VERY DIFFERENT THEN MY OLD MACHINE. I FOLLOWED THE DIRECTIONS TO THREAD THE BOBBIN. I DREW THE THREAD THROUGH THE BOBBIN , AROUND THE THREAD GUIDE-PUT THE BOBBIN ON THE WINDER-PULLED OUT THE HANDWHEEL STEPPED ON THE PEDDLE. I CAN HERE THE MACHINE RUNNING, BUT NOTHING HAPPENS. I TRIED TO ADJUST THE BOBBIN WINDER STOPPER, BUT THAT DID NOT HELP. I DID TO ENGAGE THE HANDWHEEL TO SEE IF THE NEEDLE WOULD GO UP AND DOWN, AND IT DID ??? CAN YOU HELP.

GEORGETTE
AnswerDear Georgette,

It sounds like your bobbin winder ring slipped off of the spindle. You have to get into the machine and see where the bobbin winder ring went and either put it back into place or replace it.

Thank You,
Industrial Sewing Machine Man


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QuestionBobbin Problem, I Think 
Dear industrial sewing machine man:

I have just acquired a touch and sew Singer and it is great but I am having a problem with the underthread is all loose and not right..what am I doing wrong?
I have wound the bobbin correctly I think but the under threads are a mess and get all choked up and then after about 7-10 stitches it is a mess
Thanks
Margaret
AnswerDear Margaret,

You need to re-thread your machine following the chart inside the door of the machine.

Thank You,
Industrial Sewing Machine Man

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QuestionSinger 9133 
The machine won't grab the thread in order to loop it around the bobbin to fill it. The model of my machine is singer 9133. The bobbin just sits in there and you have to slide the plate up to the red button and press the pedal and it should fill. thanks Karen
AnswerDear Karen,

Your machine is out of time. Unfortunately, retiming the machine is not a simple adjustment, however, you could call my tech help line at 732-335-8902 and I could walk you through it. When you call, make sure that you have hex keys, a philips head screwdriver, a flathead screwdriver, make sure that you have the bottom of the machine off and a new needle in the machine. Let me know.

Thank You,
Industrial Sewing Machine Man

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QuestionDoes My Singer 6235 Need A New Foot Control? 
I have a Singer 6235. It has an air controlled pedal. When I take my foot off the pedal it keeps running very slowly. I've been having to turn the machine off and on to keep it from sewing when I'm not. Do I need a new foot pedal?

Thanks, Michelle
AnswerDear Michelle,

No, you don't need a new foot pedal, however, you do need a new transducer. I have the transducer for your machine on www.sewingandvac.com. The part number is 988549-002 and it is $20.95 + shipping. It is a simple replacement job.

Thank You,
Industrial Sewing Machine Man

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QuestionMy Kenmore Does Not Want To Go Forward- 
Hi,
I have a Kenmore sewing machine model 385-1950180 that will only go backwards. I have tried everything I can't get it to go forward. Do you have any ideas what it could be? Do you know if there is a way to test the reverse switch?

Thanks
Keith
AnswerDear Keith,

First of all, make sure that the machine is in straight stitch forward position. If it is and you are still having a problem, take the top of the machine off and blow hot air from a hair dryer down towards the reverse mechanism. That will unfreeze it.

Thank You,
Industrial Sewing Machine Man

RE:

Dear Industrial Sewing Machine Man,
When you say they freeze up do you mean the lubricant is old and hard, and the hot air will soften it up or is it a case of the electric circuits board needs some help?

Thanks for the help. I'll give it a try.
Keith

RE:

Dear Keith,

It is the hardened lubricant.

Thank You,
Industrial Sewing Machine Man

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QuestionBottom Thread is All Mangled Up! 
I have a kenmore sewing machine (home) and when I try to sew, the thread at the botttom is all mangled up , it looks like I don't know how to explain it except there is nothing but big loops on the bottom. I have serviced it and can't find anything wrong but it still does this. I beleive it is in the bobbin, but I do not know how to fix this, can you give me some advice?
AnswerDear Rsflatwoods,

You are threading the top of the machine incorrectly.

Thank You,
Industrial Sewing Machine Man

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QuestionLoose Bottom Stitch 
I am trying to use my mothers Singer portable....top stitch is fine but bottom stitch is very loose and pulls out with ease by pulling the thread....

AnswerEither your top tension is too loose or your bottom tension is too tight.

Thank You,
Industrial Sewing Machine Man


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QuestionBrother Threading Problem 
Hi,

can you please help me. I have a brother vx 1500. I am having trouble with getting the thread on the plastic spool that goes in the bobbin. It goes on irregularly. not tight like it should. This causes problem while I sew. please give me some advice.

thanks
george
AnswerDear George,

You are missing a spring during the threading pattern. Rethread the bobbin winding apparatus.

Thank You,
Industrial Sewing Machine Man


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QuestionSinger 1036 
Dear Sewing Machine Doctor:

I just bought a Singer 1036 from an estate. I owned a Singer 534. My problem is with the tension. It will sew for a little bit, bunch up on the bottom, then sew again. Also, I tried to use the designs on the machine and all I came up with was a mess. The person who owned the machine has passed away and her grandson was selling the machine and he knew nothing about it. I tried following the directions and am totally baffled. Also, why are the pads the pressure foot sits on smooth instead of with teeth?

Any help will be appreciated.

Thank you

Confused
AnswerDear Confused,

It sounds like your machine needs to be cleaned and serviced. The pads are supposed to be smooth, they are called soft press feed.

Thank You,
Industrial Sewing Machine Man


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QuestionTension Off Maybe? 
My tension is off on my machine and I don't have a manual to tell me what it should be set on. also I'm having trouble with the thread bunching up underneath the fabric.

Thank you,

Stacey
AnswerDear Stacey,

Your machine should be set on tension 4. It does not sound like your machine is out time, however, it sounds like you need to rethread your machine.

Thank You,
Industrial Sewing Machine Man


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QuestionSkipping Stitches 
Hi Doc!

We have a Singer Machine Model 3317c Honest; that's what's on the machine. We don't have a book or manual.

It's skipping stitches, the top thread isn't interlocking the bottom thread. Some of the stitches are very long...as much as two inches! In some cases it appears the fabric is puckering a little bit. If this is tension how do I set top and bottom tension? I could sure use some help!

Grace
AnswerDear Grace,

First of all, make sure that the needle is in correctly. If it is, your machine is out of time.

Thank You,
Industrial Sewing Machine Man


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QuestionCannot Fill Bobbin 
My sewing machine is a singer model # 9133. I've tried to fill the bobbin countless times and it won't fill. I would appericate some help.


Thanks,
Karen
AnswerDear Karen,

I need more information to be able to help you...what is happening when you try to fill the bobbin?

Thank You,
Industrial Sewing Machine Man

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QuestionCan't Sew Forward? 
Hi,
I have a Kenmore sewing machine model 385-1950180 that will only go backwards. I have tried everything I can't get it to go forward. Do you have any ideas what it could be? Do you know if there is a way to test the reverse switch?

Thanks
Keith
AnswerDear Keith,

First of all, make sure that the machine is in straight stitch forward position. If it is and you are still having a problem, take the top of the machine off and blow hot air from a hair dryer down towards the reverse mechanism. That will unfreeze it.

Thank You,
Industrial Sewing Machine Man

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QuestionEmbroidery Machine Problem 
Dear sir I have a Brother Pacesetter 8200 machine. It was working great untill I rewound the Bobbin. I know that I put it in feeding wrong. The tread knotted up under material and upper tread winds around bobbib thread. I rewound bobbin & cleand race & shuttle and put bobbin in feeding correctly but now it keeps knotting and winding upper thread around bobbin. can I fix this problem.

Thanks Bill
AnswerDear Bill,

It sounds like you have the wrong bobbin in the machine.

Thank You,
Industrial Sewing Machine Man


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QuestionSkipping Stitches 
I've owned and used my Pfaff 145 for over ten years now, using it on a regular basis for business. I've always been able to monkey around and keep this machine running great alot of my stitching is for show and function. but now it want's to skip a stitch every 6 to 8 inches and I can't get the tension correct. the top thread can just be seen on the bottom and it seams like the bottom tension is either to tight but it can't be backed off any further and the top tension I know is far to tight already. Please help I have a project due.
AnswerDear Rhonda,

It sounds like it is the feed timing from what your e-mail tells me. Unfortunately, this is not something that can be fixed over an e-mail or the phone. It needs to be taken to a professional.

Thank You,
Industrial Sewing Machine Man


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QuestionCan't Get Bobbin Off!? 
After winding the bobbin on my Husqvarna Interlude, I cannot get the bobbin off the winder no matter how hard I pull. Never happened before. Any ideas?

Thank you
KPB
AnswerDear KPB,

Pry it off and use a new bobbin.

Thank You,
Industrial Sewing Machine Man

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QuestionThread?!? 
The bobbin thread , that is the one under your material when you sew, comes out just by pulling at one end. I have found why the upper thread may have problems but this is a first for my machine. The upper stitch is fine or looks fine and when I look underneath the thread that should hold the stitch in firmly is very loose. Can you tell me where I am going wrong with this? Thank you.
AnswerDear Barry,

When the top thread looks fine and the bottom thread is loose you either mis-threaded the top portion of the machine or there is not enough tension on the top portion. I would suggest that you re-thread the machine before attempting to adjust the tension.

Thank You,
Industrial Sewing Machine Man


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QuestionWhat Do I Do? 
Hi,

I'm from australia. I just bought a yamata sewing machine from some guy in shanghai and it doesnt work. I think I've done everything as instructed but the manual is written in chinese so how can u tell??? I dont know how to fix it, I start sewing and nothing happens, nothing moves and the machine makes this grunting noise, like it is straining to work but cant get the needle to move up and down. can u help me? is it something to do with 'tension?" thanks.

Kind regards,
Brigitte
AnswerDear Brigitte,

I would suggest that you try to get your money back somehow. Sorry I couldn't be of more help.

Thank You,
Industrial Sewing Machine Man


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QuestionFloppy Belt 
I have a Kenmore 385 Model and I began to hear almost a grinding noise inside. I opened up the machine and found that the skinny belt was "flopping around" inside. I ordered a new belt and it does the same thing. Are there any manuals or diagrams I can look at to see how to make sure the belt is properly placed? Other than this, the machine works great, despite years of sitting idle. One other thing, I am a military family member living in Germany, so I cannot just take it to my local Sears store! Thank you!
AnswerDear DesperadoMac,

Unfortunately, I would need to see a picture of the belt system on your machine so that I could send you the proper diagrams. You could e-mail it to me if you want.

Thank You,
Industrial Sewing Machine Man


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QuestionHusky 145 Problems 
I have a problem with my sewing machine. I was sewing and ran out of thread on the bobbin. I filled the bottin again and installed it. Then when I went to sew, it would do about 3-4 stitches and stop and just rear up with the needle stuck in the fabric. I made sure that I had tighten the thing on the right side that you loosen up to fill a bobbin. So it wasn't that. I put a new needle in the machine x 3 times. It finally started to sew again, but now the bottom thread is all loose. I've retreaded the machine too. HELP! It's very flustering. I had problems last summer and when I took it to get repaired, they said the timing was off and charged me nearly $80 to fix it. Is this to high? Has the same thing happened again??

Sandy
AnswerDear Sandy,

Your machine is threaded incorrectly on the top. Re-thread the top of your machine.

Thank You,
Industrial Sewing Machine Man


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QuestionProblems Threading 
Dear industrial sewing machine man:

I have a Kansai Special coverstitch model W-8003D. I think it's threaded correctly (though I don't have a manual), but the right needle thread always breaks when I try and sew. Is it possible you could help me with either a manual or just some general instruction
on how to fix this problem?

Thank you,
Jeanne
AnswerDear Jeanne,

First change the needle and inspect the thread handling mechanism- such as the needle plate and the looper- for burrs. If you find burrs, just sand them down with emery cloth. If that is not the problem, then I suggest lowering the tension. The manual is not available to me, and honestly, it would not be very helpful. Where a household sewing machine manual is about 25 pages, an industrial sewing machine manual is only about 8. Let me know if I could help you any further.

Thank You,
Industrial Sewing Machine Man

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QuestionBobbin Case Slipping? 
I've used the same machine a Brother XL6562 for 3 years. My machine gets a lot of steady wear. I make pillows for Ebay and sometimes sew for 8-10 hours a day. Recently it began to let the plastic, top drop-in bobbin pop up......tangle the thread and shoot the needle through the bobbin case. This happens so quickly, you don't have time to stop the machine until it has broken the needle by hitting a hard part on the case. It's as though the tangled thread yanks the bobbin case upward and out of it's original position.

Since the bobbin case is plastic, I assumed I needed a new one. It's $50+ and I could get a newly refurbished machine on Ebay for $98. I opted to purchase a newly refurbished one, (thinking it would have a new bobbin case anyway.)

I purchased the Brother XL6452. It has the exact same top drop-in bobbin and plastic bobbin case. I had only used this new machine 2 weeks before the same thing began to happen.

Now, I'm wondering what I could be doing wrong? I'm using the same bobbins as always (plastic SA156), same thread, and threading as I always have. It just doesn't make sense to me. And, if I take it to the shop.........it could sew fine for a couple days before this behavior
occurs.

The only thing I've realized is that there is a rattling (plastic clatter) right before it occurs, so I can sometimes prevent it from breaking my needle and pulling the entire bobbin upward into a tangle.

I would appreciate any help at all on this matter. Or, any recommendations for a heavy-duty machine that can stand-up to my long
hours of sewing!

Thanks so much!
Sandy
AnswerDear Sandy,

It seems to me that the position finger is not holding your bobbin case in properly. Your machine needs to be adjusted properly. Unfortunately, I cannot describe how to do this by an e-mail. If you would like me to recommend a heavy-duty machine for your long hours of sewing, I would recommend a Necchi model 6022 which has a metal bobbin case and a metal hook instead of a plastic one. This will cost you approx. $219.00. Let me know.

Thank You,
Industrial Sewing Machine Man

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QuestionProblem with Bobbin Case? 
I have a singer model 9323 sewing machine and lately when after I thread my bobbin it becomes tight and the thread does not come out. I recently went and purchased another bobbin case and Im still having the same problem. Please help.
AnswerDear PizCher,

It sounds like you either have a bad bobbin or are using bad thread. Change your bobbin and thread and see if your problem persists. Let me know how it turns out.

Thank You,
Industrial Sewing Machine Man


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Question221K Problem 
Dear industrial sewing machine man:

I recently bought a 221K1 on a trip to New Zealand. I know it is a 240VAC machine, but I built a converter to make it run on 110VAC. I
should have checked it out more carefully before I bought it, but Oh Well, I didn't. Now I have a sewing machine with problems, and I can't
take it back. The first problem I discovered is that all the lubricant dried out, and
it was too stiff to turn. I sprayed the moving parts with Airkroil penetrating oil to loosen it up, and was was met with success. I replaced the needle and wound the bobbin and threaded the machine with new thread. I can bring the bobbin thread up by cycling the machine by hand. This seems to indicate that the machine is timed correctly. If it were not timed correctly the hook wouldn't snag the loop for the trip around the bobbin correct? Any subsequent stitch
taken breaks the upper thread. It looks like the thread is being mis-handled. The hook snags the loop at the needle, but the thread gets fouled behind the bobbin case base.

Any suggestions?

Jim
AnswerDear Jim,

There is thread behind the bobbin case base. You will not see it if you look for it until you take the bobbin case base out. Take the bobbin case base out, remove the thread, reassemble, and your problem will be solved.

Very nice machine!!

Thank You,
Industrial Sewing Machine Man

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QuestionThread Bunching...Help! 
Hi there, I have an old Kenmore Ultra Stitch 6 machine that I've had for a long time. I had no problems with it until today when I noticed that the thread started bunching under the material. I can't seem to find a manual for this kind of machine to find out what's wrong with it. The tension knob has always been at "0". Should I change it? Any suggestions?
AnswerPut the tension knob on 4 and rethread your machine. This will definately solve your problem.

Thank You,
Industrial Sewing Machine Man

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QuestionThreading and Tension 
Hello,
I have 6 different sewing machines only one of those I can run. I don't have
books for any of them. I can't afford to pay what everyone wants for the
books. I am making ALL my Christmas gifts and I can't get the tension right on
my Pfaff 259 and I can't figure out how to thread my Dressmaker C55A. What can
I do? I am very pressed for time!
Thank you very much.
AnswerDear Mickimouse1205,

If you send me an e-mail with a photo of the machine that you do not know how to thread, I will e-mail you back a diagram on how to do so. As for the Pfaff, I would need more information as to what is not right to be able to help.

Thank You,
Industrial Sewing Machine Man

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QuestionIs it the Foot Pedal? 
Hello,

I hope you can help. I am having difficulty with my Singer 6233. It has been getting progressively worse over the past few times I have used it. The difficulty seems to be in the foot pedal. It is the type that pushes air into the machine. It will usually start sewing when I press on it. But in four to five seconds it will die out. I will readjust the pedal or the rubber tube and it will again start to sew and then die down again. Does this sound like a problem only with the pedal? Or is it something more internal? If it is the pedal, do you know where a replacement can be purchased. I logged onto the singer website but didn't see anything there.

Thank you.
Patti
AnswerDear Patti,

Your problem could be either in the foot pedal or in the little plastic piece that you plug it into, which is known as a transducer. The way that you could test to see which item it is, may sound silly but, take the tube ending from the foot pedal and hold your finger over the hole tightly, and press the foot pedal- wait for about 10 seconds and release your finger from the tip of the tube. If you hear a puff of air coming out of it after 10 seconds, the transducer needs to be replaced. I have it available- part # 988549-002 and it costs around $21.00. If you do not hear the puff, then your foot pedal needs to be replaced. I have that available also as part # 979583-001 for around $50.00. Both items can be ordered either at: www.sewingandvac.com or by calling 1-800-544-5858. Hope this information helps!

Thank You,
Industrial Sewing Machine Man

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QuestionRE: Horizontal Bobbin Holder 
Thank you for responding!

The spindle moves nicely - not loosely or tight.

When I run the motor after moving the bobbin winder to the right (and turning the bobbin till it clicks), I can look down inside and there's an area that's trying to move the winder that is trying to turn, it struggles, and you can hear the "revving."

So, I think the problem is further inside than the top winder itself. I can't understand why this would happen to a machine that's less than a year old! The only Brother service center is about an hour away. I'm hoping I could avoid that mess.

This is so nice that you have a website as such! If you think I should take it in, or or other questions, let me know.... Jackie
AnswerDear Jackie,

Unfortunately, I am going to have to suggest that you take it to your local Brother Dealer. I realize that it is rather far away, however, your machine is still under warranty, so I would take advantage of that. In order for me to be able to help you through e-mail, I would need an extremely specific description of the term "area" that you used in your e-mail. I will try to help you to the best of my ability.

Thank You,
Industrial Sewing Machine Man

Thank you for your time... I have contacted the warranty people, and they are taking care of me. It's great that people like you are doing nice things for others over the internet.
Happy Holidays - Jackie



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QuestionIs It the Timing? 
I am having trouble with bobbin thread getting caught on bobbin latch and not completing a stitch. I have taken the bobbin/case and shuttle apart and reassembled several times. Thought I had the problem fixed, then started doing this again. I had sewed for approx 10 min. , stopped for about 2 min. then returned to machine only to have it knot up underneath fabric again. I have consulted local shop by phone and told it is the timing and will be a $55 repair. Would dearly love to avoid such a costly repair. Any suggestions?
AnswerDear Maestroh9,

I do not believe that your machine is out of time. This may be a case of something very simple. I would recommend that the first thing that you do is change your needle to a new one and re-thread your machine making sure that your presser foot is in the up position and then make sure that after you put the thread through the tension assembly, you put the presser foot down and gently pull on it to make sure that you have the proper tension. If this doesn't fix your problem, give me a call. 1-800-544-5858.

Thank You,
Industrial Sewing Machine Man

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QuestionHow To Stop Puckering of Material- 
I'm trying to hem a t shirt. I can not get the fabric to stop puckering. The original stitch on the hem seems to be a straight stitch on top and a type of zigzag stitch for the bottom stitch. Is this the only way to sew this type of material? If so, do I need a special machine? If I can successfully hem this material with a plain machine, can you tell me what I need to do? I have the tension at 5 and the stitch a straight stitch at a 3 1/2.
Any advice you can give me would be greatly appreciated.

Thank you
Betsy Chess
AnswerDear Betsy Chess,

Just use a piece of stabilizer and that will fix the problem.

Thank You,
Industrial Sewing Machine Man


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QuestionMachine Sewing Backwards!? 
Juki LU-562- this machine just started sewing back wards I could not find any thing loose or broken help would greatly appreciated.

ken Whaley
AnswerDear Ken,

The motor on this machine is set for the wrong polarity, that is why it is running backwards. There should be a switch or instructions on the back cap of the motor to tell you how to change the direction of the motor. The back cap is usually held on by three screws. On the inside of the cap there should be wiring details to inform you about the direction change.

Thank You,
Industrial Sewing Machine Man

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QuestionHorizontal Bobbin Holder Problem 
Hi - it's great that I've found you!!!

This machine is less than a year old, and the bobbin winder won't turn. It used to wind the bobbin just fine, now you can hear the "engine" moving, but the horizontal bobbin holder won't turn....

Any ideas?
Thanks,
Jackie Stefan (Chesapeake, VA)
AnswerDear Jackie,

Nice to hear from you. If you will take the bobbin winder spindle in your fingers and try to spin it, it will tell a story. If the bobbin spindle moves freely, that is an indication that the bobbin winder ring on the bobbin winder has either fallen off or disintegrated. In that case, the machine needs to be disassembled to replace the bobbin winder ring. It is pretty self-explanatory once the machine is apart. If the spindle does not move freely, than the spindle needs to be oiled. Thorough inspection, you will find and oil hole on the bobbin winder. Be careful not to over-oil, maybe just about 1/2 of a drop. Let me know if you need anything else.

Thank You,
Industrial Sewing Machine Man

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QuestionThreading the Bobbin 
Hello--I'm having a great deal of difficulty in threading the bobbin.
I've followed the directions and done exactly what it says numerous
times--however the loop of thread from the bobbin never catches to the
top thread so I can pull it out. From what I can see by they
directions--there is no contact being made between the two threads.
also--in all the instruction pictures it says to leave several inches of
thread laying across top of bobbin toward back of machine and that the
tail should be visible once the cover is back into place--however, no
pictures show what happens to that end after and it is never mentioned
again. I am assuming it is pulled back in by the loop--but again I'm
never getting the loop. Can you help?

PS-I've read and reread the manual--please do not refer me to that, it is not helping. (I've also checked on web sites for additional help but
still not catching. Thanks!)

The machine is a Singer Model #9020

Thanks in Advance!
Heather Richards
Florida
AnswerDear Heather,

It may sound odd, however, check to make sure that you have the needle in correctly. If it is not in backwards, your timinng may be off. The term timing refers the shuttle hitting the needle and picking up the thread at the proper time. If you would like to call me for tech support at 732-335-8902, I could walk you through timing your machine.

Thank You,
Industrial Sewing Machine Man


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QuestionNew Machine Dilemma 
I wrote awhile ago regarding the right feet to buy for my Juki DDL-8700. Since my machine is new I tried taking the original foot off to put on a welt foot. The screw is extremely tight. Also what can i put on the bobbin winder to make it easier to put on and remove the bobbins? I don't want to break anything while trying to remove it, so i wanted to ask you guys so i do it the right way. thanks for your help.

Kelly Roman
Kelbee's Designs
AnswerDear Kelly,

The bobbin winder will eventually get loose. You will need to use a screwdriver on the foot screw- just be gentle. Don't worry about breaking anything, your machine is built well and can take it. Any other problems, let me know.

Thank You,
Industrial Sewing Machine Man

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QuestionWhat's Wrong? 
Dear industrial sewing machine man:

The thread on this machine Singer 241-13 seems to loop on the bottom. I adjusted the tension on the bobbin and finger knob. It will sew fine for 2 inches then the thread will loop on the bottom for an inch then fine for 2-3 inches and so on.

I have the largest needle in the machine I'm sewing sunbrella marine fabric.

Also having thread breakage problems.

Thanks, John
AnswerDear John,

The 241-13 was made for doing work in a dress factory. Please be aware that if you are using heavier thread, like a 69 core thread, it wiill not work on this machine. Do not make any of your tension adjustments with tthe bobbin case. This is what is called a constant, meaning you should have it set on one constant pressure. If the stitching is loose on the bottom of the material, you should turn the tension knob clockwise to tighten it up. If it is loose on the top of the material, you should turn the knob counter clockwise. If you are getting bunches of thread on the bottom of the material, it means you do not have it completely in the top tension assembly or the machine is out of time (needle coming at hook at the wrong spot). If you need any further help, please let me know.

Thank You,
Industrial Sewing Machine Man

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QuestionBunching of Thread, Bobbin Side 
I know my tension is off because I have thread looping (bunching) on the bottom however I can't remember when thread is loose on the bottom, which tension do I correct the tension for the upper thread or lower (bobbin) thread? This is being done on a Euro-Pro sewing machine.

Can you help? Which tension do I correct upper or lower?
Thank you,
Sheryle
AnswerDear Sheryle,

Do not adjust either tension. There is nothing wrong with the tension on your machine, however you threaded it incorrectly. Just re-thread the machine and that will fix the bunching problem.

Thank You,
Industrial Sewing Machine Man


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QuestionThreading Question 
Hello, I inheirited an industrial Singer 400W21 sewing machine from my husband's grandmother's estate. She used it in a children's clothing factory in Chicago from 1950 to the 1970's. She was using it before she died. I downloaded the instruction manual from the Internet and have it working, except the manual does not make clear on the upper threading what it means with the "take-up disks" after you have threaded the tension disks and take-up spring. When I try to follow the threading illustration and instructions, the upper thread get wound around a spike-type object surrounded by a metal moveable cage. Can you help me figure out how to correctly thread this machine's "take-up" disks? Thanks for any help you can give me.

L. Proszek
AnswerDear L. Proszek,

I do know how to thread your 400W21. Unfortunately, it is too difficult to describe in an e-mail. If you already have the manual, look carefully at the threading chart and make sure that you move the metal basket away before you begin threading and make sure that you understand that this machine runs counter-clockwise, not clockwise. If you turn the handwheel toward you, it will jam and tangle every time. This machine is very old, WW II vintage. I do recommend strongly that you completely clean and oil this machine before going any further. If I can be of any other help, please let me know.

Thank you,
Industrial Sewing Machine Man

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QuestionThreading An Industrial Machine 
Dear industrial sewing machine man:

I have a Rex 345-L. I Do not know how to thread the top thread. Need a manual for this machine. I had bought this machine used, about 10 years ago. I do upholstery work for fun. Can you help with a manual? Let me know cost.

Cheryl
AnswerDear Cheryl,

Sorry, but the manual on this machine is no longer available. This Rex, however, is a copy of an Industrial Singer model 241-12. To thread the machine, first go to the thread guide that is above the tension assembly itself. Make sure that the presser foot is in the up position, bring the thread down through the tension assembly, catch the take-up spring on the way back up to the take-up assembly, then come straight down in the different thread guides until you hit the needle. When you're finished, it should be threaded like a backwards N. The threading is very similar to an old household machine. Hope this helps. Feel free to contact me at any time 800-544-5858.

Thanks,
Industrial Sewing Machine Man

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QuestionThread Breaks 
Dear industrial sewing machine man:

I just purchased a Singer Sewing Machine model 5830. Everytime I use it the thread breaks. I have been to the local store and they have told me that I should buy better thread. I have done so, however, it still breaks! Am I doing something wrong?

-In Distress
AnswerDear In Distress,

There are several reasons why your thread would break. The most common reason is that your needle is inserted incorrectly. Check your manual for the proper way to insert the needle and make sure it is done as so. Another reason is that the eye of the needle is too small to carry the size of the thread that you are using. If the thread frays and then snaps, move to a larger needle.

-Industrial Sewing Machine Man

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QuestionStitches Bunch Up on Material 
Dear industrial sewing machine man:

I have had my sewing machine for over 30 years and it has always worked fine. After having it in storage for three years, I took it to my local sewing machine store and he told me that the machine was completely out of time. I do not understand. When I tried my machine, I was just getting loops of thread on the material. Is he telling me the truth?

Thanks,
Distressed Sewer from Washington
AnswerDear Distressed Sewer,

I do not believe that your machine is out of time. Most of the time bunching on the material means that you made a mistake while threading it. Normally if the machine made a good stitch, but skipped, this would be related to the timing of the machine. Even though you have had the machine for many years, I think that a good cleaning and checking your threading would solve the problem.

Thank you,
Industrial Sewing Machine Man

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QuestionNeedle breaks 
Every time I try to sew, the needle catches on something and breaks. WHat should I do?
AnswerCheck and make sure you are mounting the needle correctly. Also check the toughness of the fabric you are trying to sew.

-Industrial Sewing Machine Man

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new - less than a week old.